Annapolis Subaru

We leased a Subaru in Colorado & found that team in Colorado was much more prepared for us when we came to finish the purchase as they had all the paperwork ready for us to sign.. We did the same appr Colorado was much more prepared for us when we came to finish the purchase as they had all the paperwork ready for us to sign.. We did the same approach with the Annapolis dealership where we made an appointment the next day to come into sign the lease paperwork. The difference was it took them over 1.5 hours before they even started the paperwork for us to sign. I found that a bit frustrating and not the great customer service we received in Colorado. More

Everyone was pleasant and Susan Was excellent! We weren't pushed and were given the bottom line quickly and efficiently which was refreshing. Would definitely use Subaru again! Thanks Susan We weren't pushed and were given the bottom line quickly and efficiently which was refreshing. Would definitely use Subaru again! Thanks Susan More

Annapolis Subaru didn’t hound me and let me do what I needed to do to purchase a car for my son. I HATE when salespeople hover and follow you everywhere to make small talk. Just leave me alone and if I n needed to do to purchase a car for my son. I HATE when salespeople hover and follow you everywhere to make small talk. Just leave me alone and if I need something, I’ll come to you, I promise. Michele and the Subaru team didn’t do any of that!!! So, thank you very very much. It’s usually a long day buying a car, this wasn’t bad at all. Again, thank you. We will definitely be back in the future. More

Excellent communication. All questions patiently answered and details clarified. Pricing was competitive and very realistic All questions patiently answered and details clarified. Pricing was competitive and very realistic More

I had been looking at the Crosstrek and was referred to Michele my coworker who has a very nice Outback. I test drove the Crosstrek and the Outback and decided the Outback was the way to go. Very roomy and Michele my coworker who has a very nice Outback. I test drove the Crosstrek and the Outback and decided the Outback was the way to go. Very roomy and comfortable, lots of “goodies.” Michele was great-very friendly, not a high-pressure salesperson. She explained all of the details very well. Marissa was excellent with the financing part. Overall, it was a great car buying experience at Annapolis Subaru! More

Helen and Annapolis Subaru made this experience so easy and enjoyable! I'm so glad we came here and have joined the Subaru family! and enjoyable! I'm so glad we came here and have joined the Subaru family! More

Everyone at the dealership were very professional, informative and friendly. They made sure that we were comfortable with the car and its many features before we left the dealership for our first driv informative and friendly. They made sure that we were comfortable with the car and its many features before we left the dealership for our first drive home. More

I couldn't have asked for a better sales agent than Susan Coolen. She made sure to find the car I wanted and kept me updated on status of arrival to the dealership. And she even worked out the process for ha Coolen. She made sure to find the car I wanted and kept me updated on status of arrival to the dealership. And she even worked out the process for having the requested accessories installed before driving the car off the lot, saving me time from having to return and wait at a later time. More

Very Welcoming atmosphere. Ellie Markham made sure all our questions were answered. Definitely worth stopping by! (BUY!) Ellie Markham made sure all our questions were answered. Definitely worth stopping by! (BUY!) More

Found everyone to be friendly, was comfortable,not rushed, didn’t feel a deal was being shoved down my throat all in all a good experience rushed, didn’t feel a deal was being shoved down my throat all in all a good experience More