Annapolis Subaru

It was a really good experience David, Brad and William did a grat job for me. From the test drive and explaining the major features and info center to the financing. everything flowed smothly. I do sincer did a grat job for me. From the test drive and explaining the major features and info center to the financing. everything flowed smothly. I do sincerely appreciate them. More

Susan was great, the manager appeared friendly and genuine, then came time for the documentation which is where it always gets messy and dealers lose their credibility. An error was made during origi genuine, then came time for the documentation which is where it always gets messy and dealers lose their credibility. An error was made during original down payment and I offered to put it on a credit card to make it easier. I was overcharged an extra 105 dollars by finance person. Also on original offer document that was shown to me had the Dealer Processing fee at $699.00 which is not required by law, nor was I told of this. On the sales paperwork, I see I was charged $799.00. I am still reviewing the rest. We were so exhausted from being there all day after a five hour ride to use your dealership, I and then hurried up at the end, I guess this was overlooked until the smoke cleared this morning and I had a chance to dive a hit deeper. Honest is the only thing I was looking for in a car dealer. More

Ali was excellent and super supportive, nice and accommodating! The vibes in the dealership were top notch! I absolutely would go again. accommodating! The vibes in the dealership were top notch! I absolutely would go again. More

All was excellent, smooth process very good people, and warm staff, Susan was the best she is very nice and also a hard worker warm staff, Susan was the best she is very nice and also a hard worker More

Attentive staff(especially Brad), warm and clean atmosphere—everything smooth with no hassles. Highly recommend! atmosphere—everything smooth with no hassles. Highly recommend! More

Thank you Ally! You were so helpful. You rock! She was easy to talk to and communicate with! You were so helpful. You rock! She was easy to talk to and communicate with! More

James made the process smooth and easy! We were already Subaru owners, but he made sure to provide us with information on the upgrades in our new Ascent. Everyone was so helpful and knowled We were already Subaru owners, but he made sure to provide us with information on the upgrades in our new Ascent. Everyone was so helpful and knowledgeable throughout the process. Highly recommend this location…and Subaru in general as a reliable and comfortable ride! More

Very easy to deal with and made the process smooth and quick. Didn’t feel pressured but supported quick. Didn’t feel pressured but supported More

David was awesome to work with! Super friendly, professional, and answered all of our questions. The whole process was very easy and stress-free — we couldn’t have asked for a bette Super friendly, professional, and answered all of our questions. The whole process was very easy and stress-free — we couldn’t have asked for a better experience. I’ve been a Subaru customer for 15 years and will definitely keep coming back. Thanks, David, for making our car lease such a smooth and easy experience! More

Excellent customer service! Dealerships can be very sales oriented and not customer oriented. This was not the case with Annapolis Subaru. They put me first and listed to wh Dealerships can be very sales oriented and not customer oriented. This was not the case with Annapolis Subaru. They put me first and listed to what I was looking for in a new vehicle. BEST experience ever for buying a car. And they have continued to follow up to check in on me. More