Andy Shaw Ford Inc

Excellent dealership was very pleased! Just bought a ford truck at this dealership a few days ago. I was treated very well and respectful probably my most enjoyable experience buying a vehi Just bought a ford truck at this dealership a few days ago. I was treated very well and respectful probably my most enjoyable experience buying a vehicle to date! Good people make the difference! More

Excellent Service Dustin Shuler is AWESOME!!!! What a great salesman, we have purchased 2 vehicles from Dustin Shuler would not buy from anyone else. He sure knows hi Dustin Shuler is AWESOME!!!! What a great salesman, we have purchased 2 vehicles from Dustin Shuler would not buy from anyone else. He sure knows his stuff about buying and knows all about the vehicles. John and Linda Buchanan More

John Turner thrives in the service Woman Cave! I am continually impressed with the fortitude that John Turner shows as he battles for pole position in the Woman Cave, that is commonly known as the I am continually impressed with the fortitude that John Turner shows as he battles for pole position in the Woman Cave, that is commonly known as the "Service Department" at Andy Shaw Ford. John provides excellent service and is very knowledgeable. My family's fleet of vehicles are all serviced through John and the service team. Thanks John! More

Incredible friendly team. Such a nice bunch of wonderful and helpful individuals. Hope ball was a joy to work with, she helped me find the car of my dreams. I would highly reco Such a nice bunch of wonderful and helpful individuals. Hope ball was a joy to work with, she helped me find the car of my dreams. I would highly recommend anyone to buy their next car from Andy Shaw Ford! More

Great friends in the community The folks at Andy Shaw Ford are friendly to deal with and the service is fast and reliable. They are tremendous supporters of various different organi The folks at Andy Shaw Ford are friendly to deal with and the service is fast and reliable. They are tremendous supporters of various different organizations and good causes in the community. More

Great bunch of guys! I had an all-around great experience at Andy Shaw Ford in Sylva during the purchase of a new Ford truck. In particular I'd like to give a shout-out to I had an all-around great experience at Andy Shaw Ford in Sylva during the purchase of a new Ford truck. In particular I'd like to give a shout-out to Dustin and Steve in sales and to Scotty in finance. These guys look out for you and make sure you get what you want, at the best price and with all the applicable customer incentives/rebates. More

Great dealorship! Best and easiest vehicle purchase ever! The employees at the dealership were all very nice and friendly! Highly recommend Andy Shaw Ford! Happy t Best and easiest vehicle purchase ever! The employees at the dealership were all very nice and friendly! Highly recommend Andy Shaw Ford! Happy to have such a great dealorship in Sylva so we were able to shop locally. More

Awesome Just wanted to thank hope ball and Andy Shaw Ford for putting me in my new truck I love the truck. Thank you guys so much Just wanted to thank hope ball and Andy Shaw Ford for putting me in my new truck I love the truck. Thank you guys so much More

Ford Focus ST - Dustin Shuler I found a car online that was what I had been looking for. Called the dealership and was transferred to Dustin. Dustin called me back with info on the I found a car online that was what I had been looking for. Called the dealership and was transferred to Dustin. Dustin called me back with info on the car. I went up a couple of days later to look at it. As far as I could tell, it was exactly what he said. After the test drive, we spent a grand total of MAYBE 15 minutes "haggling" over price before we got to a number I was happy with. I'll say this....it was far easier than any other car buying process I've experienced to date. Anyway, I had to come back another day as I was financing it through my own bank. In that time, Dustin handled having the windows tinted to my liking, and got all my numbers for taxes, etc that I needed. He picked me up from the local rental car place, drove me to the dealership, and expedited the process of all the paperwork signing. This time, again, in and out in 15 minutes. Now, the few things that kept me from going 5 stars. There are 3 issues with my car that weren't caught/fixed by the dealer. They're minor, but I feel like the dealership shouldn't have sold a car with defects. It's no real issue, because my car is still under full warranty, so I'll just have them fixed at my local Ford dealer, but it's just a little bit of hassle I shouldn't have to deal with. Next, my car was dead on empty when I drove away. I mean...as in the dash saying 0 miles to empty. We didn't negotiate a full tank of half a tank or anything...I just figured it would have been one of those small things that would have been done as a "thank you" for my business. Lastly, the car was not cleaned up for my pickup. Now granted, it had been snowing/sleeting/raining nearly the entire time from when we made the deal until I picked it up...and the exterior would have gotten filthy 200 yards into my trip home...but the interior could have been spotless and it wasn't. When I got it home, I spent about 45-60 minutes wiping it down, vacuuming, etc the interior. My thoughts on my experience with Andy Shaw Ford. It's been ~3 weeks now since I was there, so there might be another couple of positives and negatives that aren't coming to mind; but this is a good enough summary for now. As evidenced by the 4/5 stars...I had an overall positive experience. I feel like there's a couple of things that would have made it lights-out the best experience ever...but it was still pretty solid. More

Best car-buying experience ever We recently purchased a 2015 Ford Transit Cargo Van At Andy Shaw Ford, and we are so thrilled with the great deal that we got and the van itself. It s We recently purchased a 2015 Ford Transit Cargo Van At Andy Shaw Ford, and we are so thrilled with the great deal that we got and the van itself. It suits our needs perfectly and it drives like a dream. The staff that we worked with were just wonderful; it feels like buying a car from a friend and they are truly "no pressure". They even make taking it in for regular maintenance a pleasant experience. We bought from them, too, because they do so much to support multiple charities in our community. They hosted a huge Drive Away Hunger event on behalf of The Community Table last year and raised almost $20,000 to feed our neighbors in need. These folks are the real deal! More