Andy Shaw Ford Inc

Great dealorship! Best and easiest vehicle purchase ever! The employees at the dealership were all very nice and friendly! Highly recommend Andy Shaw Ford! Happy t Best and easiest vehicle purchase ever! The employees at the dealership were all very nice and friendly! Highly recommend Andy Shaw Ford! Happy to have such a great dealorship in Sylva so we were able to shop locally. More

Awesome Just wanted to thank hope ball and Andy Shaw Ford for putting me in my new truck I love the truck. Thank you guys so much Just wanted to thank hope ball and Andy Shaw Ford for putting me in my new truck I love the truck. Thank you guys so much More

Ford Focus ST - Dustin Shuler I found a car online that was what I had been looking for. Called the dealership and was transferred to Dustin. Dustin called me back with info on the I found a car online that was what I had been looking for. Called the dealership and was transferred to Dustin. Dustin called me back with info on the car. I went up a couple of days later to look at it. As far as I could tell, it was exactly what he said. After the test drive, we spent a grand total of MAYBE 15 minutes "haggling" over price before we got to a number I was happy with. I'll say this....it was far easier than any other car buying process I've experienced to date. Anyway, I had to come back another day as I was financing it through my own bank. In that time, Dustin handled having the windows tinted to my liking, and got all my numbers for taxes, etc that I needed. He picked me up from the local rental car place, drove me to the dealership, and expedited the process of all the paperwork signing. This time, again, in and out in 15 minutes. Now, the few things that kept me from going 5 stars. There are 3 issues with my car that weren't caught/fixed by the dealer. They're minor, but I feel like the dealership shouldn't have sold a car with defects. It's no real issue, because my car is still under full warranty, so I'll just have them fixed at my local Ford dealer, but it's just a little bit of hassle I shouldn't have to deal with. Next, my car was dead on empty when I drove away. I mean...as in the dash saying 0 miles to empty. We didn't negotiate a full tank of half a tank or anything...I just figured it would have been one of those small things that would have been done as a "thank you" for my business. Lastly, the car was not cleaned up for my pickup. Now granted, it had been snowing/sleeting/raining nearly the entire time from when we made the deal until I picked it up...and the exterior would have gotten filthy 200 yards into my trip home...but the interior could have been spotless and it wasn't. When I got it home, I spent about 45-60 minutes wiping it down, vacuuming, etc the interior. My thoughts on my experience with Andy Shaw Ford. It's been ~3 weeks now since I was there, so there might be another couple of positives and negatives that aren't coming to mind; but this is a good enough summary for now. As evidenced by the 4/5 stars...I had an overall positive experience. I feel like there's a couple of things that would have made it lights-out the best experience ever...but it was still pretty solid. More

Best car-buying experience ever We recently purchased a 2015 Ford Transit Cargo Van At Andy Shaw Ford, and we are so thrilled with the great deal that we got and the van itself. It s We recently purchased a 2015 Ford Transit Cargo Van At Andy Shaw Ford, and we are so thrilled with the great deal that we got and the van itself. It suits our needs perfectly and it drives like a dream. The staff that we worked with were just wonderful; it feels like buying a car from a friend and they are truly "no pressure". They even make taking it in for regular maintenance a pleasant experience. We bought from them, too, because they do so much to support multiple charities in our community. They hosted a huge Drive Away Hunger event on behalf of The Community Table last year and raised almost $20,000 to feed our neighbors in need. These folks are the real deal! More

2010 Ford focus purchase My husband and I bought a 2010 Ford focus from Dustin Shuler and it was the 7th or 8th vehicle that our family has purchased from Dustin. We buy from My husband and I bought a 2010 Ford focus from Dustin Shuler and it was the 7th or 8th vehicle that our family has purchased from Dustin. We buy from him and Andy Shaw Ford because we trust them and never feel pressured and are made to feel like family! I wouldn't hesitate to recommend Andy Shaw and Dustin Shuler to anyone!! Thanks Brittany More

very happy we got our first truck from Dustin Shuler at Andy Shaw. Dustin was fast and very nice to us, we are going to tell family and friends to go see Dustin we got our first truck from Dustin Shuler at Andy Shaw. Dustin was fast and very nice to us, we are going to tell family and friends to go see Dustin to buy their next car from. we will be back to see Dustin when we get our truck paid for so I will have a new truck to. thank you for being so friendly to us. More

Enjoyable buying experience at Andy Shaw Ford Like most people I have always dreaded the prospect of buying a new vehicle. However, the sales people and management at Andy Shaw Ford made the buyi Like most people I have always dreaded the prospect of buying a new vehicle. However, the sales people and management at Andy Shaw Ford made the buying experience a pleasant one. There were no hassles or games played and they listened to what my wife and I were looking for in a truck. In addition they asked some questions that were helpful to us in deciding exactly what we needed in a truck. I wouldn't hesitate to recommend this dealership to a friend or family member for purchasing a vehicle. More

Car Purchase I want to thank Hope Ball and Scotty Wells for helping me get my new car. They were patient, professional, and prompt- a rare combination these days. I want to thank Hope Ball and Scotty Wells for helping me get my new car. They were patient, professional, and prompt- a rare combination these days. This was my first purchase from a dealership and they walked me through all of the steps. They didn't get frustrated with me or condescended to me no matter how many questions I asked. The helped me find a new (to me) car with payments that fit my budget. I would definitely recommend them! More

Andy Shaw Ford Great dealership have dealt with salesmen Don Bradley and Sandy Frazier. Have bought cars from both. Scotty Wells is also great to work with. We have Great dealership have dealt with salesmen Don Bradley and Sandy Frazier. Have bought cars from both. Scotty Wells is also great to work with. We have also dealt with the Body shop and have been very satisfied. Will return again for service work in 2016. More

Purchasing without pressure - What a pleasure. Dealt with a gracious young salesperson named Hope Ball. Her interaction with the salesmanager, Scotty Wells and us gave a nice balance to the transa Dealt with a gracious young salesperson named Hope Ball. Her interaction with the salesmanager, Scotty Wells and us gave a nice balance to the transaction. More