Andy Mohr Toyota

They were on it. I had several questions they had the answers. Rich explained and took me through the questions on the truck while driving. answers. Rich explained and took me through the questions on the truck while driving. More

Chris was the person assign to take care of me when I came in. Very helpful and professional and friendly. Would’ve liked the price to be lower. Thank you taken care of my car. came in. Very helpful and professional and friendly. Would’ve liked the price to be lower. Thank you taken care of my car. More

They were very helpful and accommodating. They kept me informed and updated throughout the process. I would highly recommend them to anyone I know for service of a Toyota! informed and updated throughout the process. I would highly recommend them to anyone I know for service of a Toyota! More

I had the most enjoyable and convenient car buying experience at Andy Mohr Toyota. The GM, Ben Mendoza, and sales manager, Jorge Rios, and salesman Scott Vallier were very pleasant and easy to wor experience at Andy Mohr Toyota. The GM, Ben Mendoza, and sales manager, Jorge Rios, and salesman Scott Vallier were very pleasant and easy to work with. Thank you not just for a great deal, but an even better car buying experience! I recommend this dealership to any prospective customer. 5 stars More

Brandon in finance was amazing! He worked hard to make sure he was able to get us the best financing rate available. Doug was our sales consultant and he went above and beyond with patience and friendline sure he was able to get us the best financing rate available. Doug was our sales consultant and he went above and beyond with patience and friendliness along with knowledge. Thank you to both so much! More

I have sent a number of emails to this company. They have lied during the whole process. I am beyond fed up with them. They have lied to me to get me into a car. The sales person was very pushy to get me in lied during the whole process. I am beyond fed up with them. They have lied to me to get me into a car. The sales person was very pushy to get me into the car he wanted. I will never buy another car from this company ever again. More

Prompt thorough and helpful.have always been satisfied that's why I keep going back. Feel confident that Andy Mohr service will do a good honest job that's why I keep going back. Feel confident that Andy Mohr service will do a good honest job More

My sales rep Doug McGuire & his team demonstrated OUTSTANDING customer service. They pursued my business with urgency & understanding to my financial needs. Great job everyone! OUTSTANDING customer service. They pursued my business with urgency & understanding to my financial needs. Great job everyone! More

Andy Mohr Toyota in Avon once again met minimal to basic expectations! Undergoing major renovations there are no signs to direct those arriving for service needs! Literally walked into a large open no sig expectations! Undergoing major renovations there are no signs to direct those arriving for service needs! Literally walked into a large open no signage garage area through a door labeled “service entrance”. Had to walk around jackhammering on side of garage to enter a non labeled door where there were standing desk areas without any personnel. Couple of employees walked by - third one stopped and asked what we needed. Signed our 2019 Toyota Prius Prime in to have a new 12 volt battery installed - was told it would take an hour and a half - gave them my phone number and returned home to await call. Three and a half hours later we called to check and we’re given the ability to leave a message - which we did - called the “service” number again and the call was answered by the “sales” department who we told of our needs and how we could not get anyone to answer in the “sales” department and she transferred us to sales again where we received no answer to our call. We decided to go to the dealership in person and as we were leaving the service department called to say that the car was ready. At the dealership I was pointed in the direction of a non labeled door in the service area to pay for the service. The completed paperwork was not there - the employee went out to find it! I paid for the new battery and installation, was given my key and told “your car is in the lot on the side”. As I was looking for my car - the service technician came out and said “oh your car is over in the next lot - he walked me to it while rattling off information about the new battery warranty - when I asked him why I don’t have any of the warranty information on my invoice he said “Oh - you don’t need it - it’s in the computer and no matter what dealer you go to they will get the information when they put your cars VIN number into the computer! I wanted the info printed out and was told that was not possible! Once again Andy Mohr Toyota in Avon does the minimum!!! More

Sales person Ryan Day was very nice an helpful. The business manager Billy was very nice didn’t try to push extra things like warranty or whatever. He asked me if I was interested but I declined. Was t business manager Billy was very nice didn’t try to push extra things like warranty or whatever. He asked me if I was interested but I declined. Was treated well by all the folks I had contact with. I have no complaints and-would buy there again. More