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Andy Mohr Toyota

Avon, IN

3.4
591 Reviews

8941 E Hwy 36

Avon, IN

46123

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Showing 591 reviews

May 26, 2021

I had a positive and productive transaction at Andy Mohr Toyota. The salesman, Mr. McGuire, was generally helpful and trustworthy. New Car Sales Manager Stephanie Gibson was a delight and very much a pleasu More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gibson, Doug McGuire
May 28, 2021 -

Andy Mohr Toyota responded

We're glad to hear that the team provided you with as positive an experience as possible, Michael! Thanks so much for sharing, and we hope you're enjoying your new Tundra!

May 24, 2021

All the horror stories you hear about untrustworthy and shady car salesman, is true here. Don't go here. Just keep walking or driving by or you will regret not listening to me. Save your time and money. Do More

by Thethornstar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Barmes
May 28, 2021 -

Andy Mohr Toyota responded

We’re sorry for the confusion here. Without getting in to too much detail, it appears there was a miscommunication regarding the pre-approval that you acquired and the fact that it required additional steps to turn from a pre-approval into an actual approval. Our General Manager is Ben Mendoza, and he would be happy to answer any questions you may have about this process. Ben can be reached at bmendoza@andymohr.com or 317-563-0788.

May 24, 2021

I thought Andy Mohr staff were super friendly & went out of there way to help me get the car I wanted for a long time More

by Shawnbisson24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Margo
May 28, 2021 -

Andy Mohr Toyota responded

We're so glad to hear that the team was helpful, Shawn! Thanks so much for taking the time to share!

May 17, 2021

The service department needs some work. Arrived for my scheduled appointment and the gentleman behind me was checked in first. I was in the waiting room for half an hour when Brendan came to ask if I had More

by kcfan43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan
May 21, 2021 -

Andy Mohr Toyota responded

We appreciate your feedback, and please know that it will be passed along to our management team.

May 14, 2021

Dealership and service area are both very efficient, Dealership and service area are both very efficient, clean and friendly. Check in and check out were both very easy. Scheduling the appointment with More

by Hlb977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dyet
May 21, 2021 -

Andy Mohr Toyota responded

We're so glad to hear it! Thank you so much for sharing!

May 12, 2021

My previous rating was 5. Current rating for this dealership is now 4. The service dept. has changed and appears disorganized. Service reps are not assigned to appointments. Many of the reps were sta More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Williams
May 14, 2021 -

Andy Mohr Toyota responded

We appreciate your feedback, David! We'll pass it along to our management team.

May 11, 2021

Very Friendly Staff ... Scott Rubin (Sales) Chris Dyer (Service Advisor) and Especially GM Ben Mendoza. These guys are doing a great job ! I have & will continue to share my experience with others looking More

by Wesman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott & Ben
May 14, 2021 -

Andy Mohr Toyota responded

We're glad to hear that the team came together to provide you with such a great experience! Thank you!

May 10, 2021

My experience buying a car was stress free, no hassle, no pressure, and respectful. I worked with salesman Russ Seals and highly recommend him to anyone in the market for a Toyota. More

by StevenChen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Seals
May 14, 2021 -

Andy Mohr Toyota responded

We're so glad to hear that you enjoyed working with Russ, Steven! Thank you!

May 06, 2021

Great person, gave all the details of what’s needed to be done & time to complete. Provided me with a rental & called back when vehicle was ready. More

by Christine Gwaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Zimny
May 14, 2021 -

Andy Mohr Toyota responded

We're glad to hear that everything went so well, Christine! Thank you!

May 06, 2021

Professional great service. Made me feel safe with mask wearing and hearing my concerns. Made sure what work I was wanting and didn’t try to upsale me More

by Coff33lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan
May 14, 2021 -

Andy Mohr Toyota responded

We're so glad to hear that everything went so well! Thanks so much for taking the time to share!

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