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Andy Mohr Toyota

Avon, IN

3.4
591 Reviews

8941 E Hwy 36

Avon, IN

46123

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Showing 591 reviews

February 16, 2011

I just purchased a 2011 Tundra CrewMax Rock Warrior. I couldn't be happier with it. My experience with Andy Mohr Toyota was just as good this time as it was in the past. This is the 5th vehicle I have pur More

by rgemtb492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Seals, Russ Seals
Feb 28, 2011 -

Andy Mohr Toyota responded

Congratulations on your new Tundra! Russ is a valuable member of our team and I know he appreciates your kind words. Thank you for your loyalty and your business, again. Erik Spersrud GM

February 14, 2011

Russ was professional and courteous from the start when I stepped out of my car till the time it was for me to go. I had an idea of what I wanted but Russ help lead me through the buying process without and More

by diknaBox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Seals, Russ Seals
Feb 14, 2011 -

Andy Mohr Toyota responded

I'm happy to hear your purchase went smoothly and we exceeded your expectations. Russ is an asset to our organization and truly cares about his customers. Enjoy your new vehicle and we look forward to helping you in the future. Erik Spersrud, GM

February 14, 2011

When I first went to the dealer, I wasn't sure what vehicle I wanted. Russ was VERY helpful and no pressure. We visited on several occasions before deciding on purchasing our Sienna. Russ was exactl More

by spicegirlrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Seals, Russ Seals
Feb 14, 2011 -

Andy Mohr Toyota responded

Congratulations on your new Sienna and thank you for allowing us to earn your business! Russ is a valuable member of our team and I know he will appreciate your kind words. Please stop and say hello when you're in for your first oil change. Happy Valentine's Day! Sincerely, Erik Spersrud GM

February 10, 2011

My morning was off to an awful start after sliding on the ice and ending up in a snow covered ditch. I waited an hour and a half for a tow truck and handed a hefty bill. When I hit the highway my car w More

by meganmole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Rhoads, Aaron Rhoades
Feb 14, 2011 -

Andy Mohr Toyota responded

The important thing here is you weren't injured. We do thank you for your business and kind words. Glad to hear we exceed your expectations. You only have to talk with Aaron on the phone to know you're dealing with a true professional. We're lucky to have him on our service team and we're lucky to have nice customers like you. Thanks again! Erik Spersrud General Manager

January 28, 2011

I was exceptionally pleased with my experience in my recent car purchase. My salesman, Braxton Denton, was friendly and easy to work with throughout the process. From his approach as I drove thru the us More

by jsquires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braxton Denton, John Hiatt, Braxton Denton
Feb 14, 2011 -

Andy Mohr Toyota responded

Thank you for the positive review and for your business. We know you have a choice on where you purchase and we appreciate you choosing us. Braxton and John are valuable members of our team and I know they appreciate your kind words. Erik Spersrud, GM

January 18, 2011

Extremely helful and friendly. Expeditious with answers to questions and very helpful with deal. The saleman, financial person, and head of sales were very curtious and polite. The dealership was easy to More

by Eric Childress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colette Hawkins, Collette Hawkins
Feb 14, 2011 -

Andy Mohr Toyota responded

Congratulations, and thank you for your kind words Eric! Collette has been part of the Andy Mohr family for a long time. She is all about customer service! We appreciate the feedback and your business! Erik Spersrud, GM

January 17, 2011

My wife and I visited the dealership a week before. We had no one stop to help us. I decided that we would locate another Toyota dealer. Then a service worker recommended that we ask for Max Hopper. The e More

by roblety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Hopper and Eric?, Erik Spersrud, Max Hopper
Jan 17, 2011 -

Andy Mohr Toyota responded

Congratulations on your new Highlander! Thank you for allowing us to earn your business, and we are greatful that you gave us a second chance as well. Max has been part of the Andy Mohr Toyota family for a long time. He is great to work with and is all about customer service! Come and say hello next time you're in. Thank you again. Erik

January 06, 2011

Across the board I only have good things to say about Andy Mohr Toyota. I had a wonderful experience from start to finish. The staff was excellent. The inventory was stocked and I ended up driving off th More

by tokshra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braxton Denton, Braxton Denton
Jan 17, 2011 -

Andy Mohr Toyota responded

Congratulations on your new Toyota and thank you for sharing your experience with Braxton and our staff. We certainly appreciate your business and your kind words. We know you have a choice of where you purchased your Toyota and we appreciate you choosing us. Erik Spersrud, GM

January 05, 2011

I want to start off by saying Sara was a wonderful salesperson. She was very friendly and answered all of our questions we had. I have no regrets on my choice of car or anything Sara did. We experienc More

by Jkc05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales & finance
Jan 17, 2011 -

Andy Mohr Toyota responded

Congratulations on your new Corolla. Again, I apologize that we fell short of your expectations, and we had issues in the business office. I'm happy we were able to work things out and resolve them. I used this review in our managers meeting to better train our employees. You are correct about Sara. She is a wonderful person and really cares about her customers. We are lucky to have her on our team. Sincerely, Erik Spersrud GM

December 22, 2010

Sara Strahm took the time to show us different cars until we were sure that we had what we wanted.She answered all questions and researched ones that she didn't know the answers to. We are return customers a More

by markham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Strahm, Sara Strahm
Dec 27, 2010 -

Andy Mohr Toyota responded

Congratulations! I'm happy hear that Sara took such good care of you. There is no doubt that she will be here to help you with your next Andy Mohr Toyota. Thanks for your kind words and business! Happy Holidays. Erik Spersrud, GM