Andy Mohr Toyota
Avon, IN
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Over the past 50 years or so of driving and buying cars in a variety of locations, the Andy Mohr facility is by far the most professional. The staff of both sales and management that was involved in my pur in a variety of locations, the Andy Mohr facility is by far the most professional. The staff of both sales and management that was involved in my purchase made us feel comfortable and involved to the point that we felt like things were going our way. We both had objectives and both were met. An excellent, no pressure sales and management team that allowed us to come away with the vehicle we wanted at the price we had targeted. Sara in finance had every answer to our questions and again, as professional as they come. Andy Mohr facility is Highly recommended. Thank you. More
Russ was great to work with! He is friendly, knowledgeable and very patient. He actually listened to what we were wanting/needing and was so helpful in finding the right fit for our situation. I knowledgeable and very patient. He actually listened to what we were wanting/needing and was so helpful in finding the right fit for our situation. It took us a few times of coming back to the lot to get the right vehicle, and Russ was patient with us every step of the way. Russ was always on the level with us and conveyed honesty, principles and values - something you don't always find with salespeople. He is backed by an impeccable, caring, hard-working staff at Andy Mohr Toyota. We were very pleased with our experience and will certainly go back to see Russ for our next vehicle purchase! More
I felt as if I the people I dealt with were honest and upfront - there were no surprises on cost; no 'hidden' expenses. Everyone was also very friendly and respectful. I didn't feel I was being patronized upfront - there were no surprises on cost; no 'hidden' expenses. Everyone was also very friendly and respectful. I didn't feel I was being patronized because I was a woman. More
I decided to purchase my SUV from Andy Mohr because I wanted a dealership with good customer service but in my experience with them that is not what I got. Their sales department was horrible. I bought wanted a dealership with good customer service but in my experience with them that is not what I got. Their sales department was horrible. I bought my SUV from them and the next day had just a small problem so I tried to contact the sales department (since service department said I had to get the ok from them first in order for the repair to be free of charge). I left numerous messages and even once talked to the manager but he was busy so he said he would call me back. But that never happened. When I did talk to the manager he was short and rude to me.So a week and a half later I decided to contact a different Andy Mohr dealership to get the contact information of the general manager. In the end I got the repair done free of charge but it should not of taken a week and a half of me calling every day! The general manager never apologized for no one returning my call which I thought was rude. I did not feel like customer service is there top priority. More
Excellent staff and Eric Wilson also very helpful. Thank you for everything. My Prius is the best and I am looking forward to the workshop for new owners. you for everything. My Prius is the best and I am looking forward to the workshop for new owners. More
The overall experience was very professional. My sales The overall experience was very professional. My sales rep, Melissa Gewertz, answered all my questions quickly and professionally. She sets the stan The overall experience was very professional. My sales rep, Melissa Gewertz, answered all my questions quickly and professionally. She sets the standard for sales reps at Andy Mohr Toyota. Jimmy Oakley, finance Manager, was also very helpful and made the process quick and easy. Andrew Morgan More
They were very customer friendly and helped me get the best deal possible. I was very comfortable, and they worked very hard to get me the best deal. best deal possible. I was very comfortable, and they worked very hard to get me the best deal. More
price was excellent, process was easy, even when there was a hiccup in the paperwork, andy mohr toyota stepped right up to make it right. i love my new 2012 prius iv, very happy customer. was a hiccup in the paperwork, andy mohr toyota stepped right up to make it right. i love my new 2012 prius iv, very happy customer. More
We have purchased all 3 of our Scions from. The latest being ths Scion FR-S. They did everything possible to get us in the new Scion and keep my current one as well. Our salesman was knowledgable and ev being ths Scion FR-S. They did everything possible to get us in the new Scion and keep my current one as well. Our salesman was knowledgable and even called a few days after purchasing the new car to ask how I was liking it. More
Kelly was easy to work with and very helpful. I felt that she was aiding us in making the purchase and not pressuring us. I also thought that Babu Bhuiya, the business manager was very helpful and plea that she was aiding us in making the purchase and not pressuring us. I also thought that Babu Bhuiya, the business manager was very helpful and pleasant. More