
Andy Mohr Toyota
Avon, IN
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I emailed Gail a few months ago about the Venza. She answered my questions and followed up with me. I was waiting on a rebate from my previous car. She did not hound me, I am in sales and that drives me answered my questions and followed up with me. I was waiting on a rebate from my previous car. She did not hound me, I am in sales and that drives me nuts. I called her the other day and askd more question which she answered. She hooked me up with Rick. He was very knowledgable and was not pushy. He left me alone and let me make my decision on the car based on the information he gave me about the vehicle. I am impressed that Gail made notes and informed him I did not want to be pushed. This was the best experience I have had in buying a car. Pushing a customer does not always work and for the first time I feel someone listened to what I wanted as a customer. Thank you Dona More
Max was very helpful. He was very prompt in getting back with me on any questions I had and was very accommodating with his time so we could meet around my schedule. Mike Reed was also very helpful and mad with me on any questions I had and was very accommodating with his time so we could meet around my schedule. Mike Reed was also very helpful and made the paperwork part of the process run quick and smooth. More
I have purchased 3 trucks from there and I had all device's done I thought I could have gotten a little better price however the service and people are great device's done I thought I could have gotten a little better price however the service and people are great More
We were greeted immediately by courteous, professional employees. They told us what to expect. There were no surprises. The work was completed in a timely manner. The check out was fast, not rushed, b employees. They told us what to expect. There were no surprises. The work was completed in a timely manner. The check out was fast, not rushed, by friendly customer service people. It's a good place to go from beginning to end. More
Excellent service and work!!!! I highly recommend this store!!!! Store was very clean and customer friendly. Everyone was very friendly and professional. I would buy my next car from this store. store!!!! Store was very clean and customer friendly. Everyone was very friendly and professional. I would buy my next car from this store. More
My experience is always excellent at Andy Mohr Toyota in Avon. Brad Lawler goes above and beyond to ensure I am taken care of and that my car is service properly and promptly. Avon. Brad Lawler goes above and beyond to ensure I am taken care of and that my car is service properly and promptly. More
Had many models to choose from. Had the one I liked in stock. Salesman courteous and professional. It took a very long time for paperwork processing, for which the salesman apologized profusely. Would stock. Salesman courteous and professional. It took a very long time for paperwork processing, for which the salesman apologized profusely. Would have given the overall experience a "Great" rating if not for the hours long wait for processing. More
Quick Friendly Service. Stopped in with no appointment to have radio antenna that broke off in a car wash replaced and they took care of me very quickly. Thanks to have radio antenna that broke off in a car wash replaced and they took care of me very quickly. Thanks More
Barbara seemed to know it was me before I got my auto stopped. She knew what I wanted done and gave me an approximate duration of the service. When the tech doing the work made some recommendations, she stopped. She knew what I wanted done and gave me an approximate duration of the service. When the tech doing the work made some recommendations, she made it clear to me that it was my decision as to whether I wanted to go ahead and have them done at the current time. While waiting, I enjoyed a conversation with one of your salesmen. The cashier was very personable and everyone was very friendly and helpful as always when I bring my car in for service. More
We received a fair price on a 2013 Toyota Sienna SE. Service was great and not overbearing. Financing was very quick and painless. We would recommend dealership to friends and colleagues. Service was great and not overbearing. Financing was very quick and painless. We would recommend dealership to friends and colleagues. More