Andy Mohr Toyota

It was a good experience as in everyone was very helpful and friendly, but I am slightly frustrated because they did not have an answer for me on why my prius just would not start. It had a p lock malfunct and friendly, but I am slightly frustrated because they did not have an answer for me on why my prius just would not start. It had a p lock malfunction that came up on the screen. I unhooked the small battery and let it sit over night. Tried starting again the next morning and nothing. I called Jessica.... she talked me through on how to jump it. We did that and still nothing. We messed with it for a while and it finally came to life. I took it straight to Toyota where they checked it all out. She said they tested the battery 3 times and said it was fine. As I am glad I did not have to spend the money on a new battery... I still have no answer on why this happened, and I am nervous it will happen again. More

Great service as I had no appt. Fast and efficient. Was treated respectfully. I would recommend Andy Mohr Toyota service to my friends and neighbors. treated respectfully. I would recommend Andy Mohr Toyota service to my friends and neighbors. More

I emailed Gail a few months ago about the Venza. She answered my questions and followed up with me. I was waiting on a rebate from my previous car. She did not hound me, I am in sales and that drives me answered my questions and followed up with me. I was waiting on a rebate from my previous car. She did not hound me, I am in sales and that drives me nuts. I called her the other day and askd more question which she answered. She hooked me up with Rick. He was very knowledgable and was not pushy. He left me alone and let me make my decision on the car based on the information he gave me about the vehicle. I am impressed that Gail made notes and informed him I did not want to be pushed. This was the best experience I have had in buying a car. Pushing a customer does not always work and for the first time I feel someone listened to what I wanted as a customer. Thank you Dona More

Max was very helpful. He was very prompt in getting back with me on any questions I had and was very accommodating with his time so we could meet around my schedule. Mike Reed was also very helpful and mad with me on any questions I had and was very accommodating with his time so we could meet around my schedule. Mike Reed was also very helpful and made the paperwork part of the process run quick and smooth. More

I have purchased 3 trucks from there and I had all device's done I thought I could have gotten a little better price however the service and people are great device's done I thought I could have gotten a little better price however the service and people are great More

We were greeted immediately by courteous, professional employees. They told us what to expect. There were no surprises. The work was completed in a timely manner. The check out was fast, not rushed, b employees. They told us what to expect. There were no surprises. The work was completed in a timely manner. The check out was fast, not rushed, by friendly customer service people. It's a good place to go from beginning to end. More

Excellent service and work!!!! I highly recommend this store!!!! Store was very clean and customer friendly. Everyone was very friendly and professional. I would buy my next car from this store. store!!!! Store was very clean and customer friendly. Everyone was very friendly and professional. I would buy my next car from this store. More

My experience is always excellent at Andy Mohr Toyota in Avon. Brad Lawler goes above and beyond to ensure I am taken care of and that my car is service properly and promptly. Avon. Brad Lawler goes above and beyond to ensure I am taken care of and that my car is service properly and promptly. More

Had many models to choose from. Had the one I liked in stock. Salesman courteous and professional. It took a very long time for paperwork processing, for which the salesman apologized profusely. Would stock. Salesman courteous and professional. It took a very long time for paperwork processing, for which the salesman apologized profusely. Would have given the overall experience a "Great" rating if not for the hours long wait for processing. More

Quick Friendly Service. Stopped in with no appointment to have radio antenna that broke off in a car wash replaced and they took care of me very quickly. Thanks to have radio antenna that broke off in a car wash replaced and they took care of me very quickly. Thanks More