
Andy Mohr Toyota
Avon, IN
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Zane was very friendly and professional. My appointment was scheduled as I requested. I was met by professional employees in the canter. The waiting time was to minimum. The waiting room was clean and comf was scheduled as I requested. I was met by professional employees in the canter. The waiting time was to minimum. The waiting room was clean and comfortable as always. I appreciate the service at Andy Mohr Toyota and hope I will receive similar treatment in the future. Thanks a lot. More
Very friendly staff. Walked in the door without an appointment and asked to see if I could get the oil changed in my truck, the service rep said let me go see, with in about ten steps he said it would appointment and asked to see if I could get the oil changed in my truck, the service rep said let me go see, with in about ten steps he said it would be no problem to get you in today. I told him my truck was parked by the door and the keys were in it, I asked if he needed anything else from me he said nope, "we have you covered." I greatly appreciate the fact that even though I don't know the names of the service folks they seem to know me and it makes me feel good to know that my vehicle and myself are going to be taken care of when I come in for service. Great job guys!!!!! More
Stopped in for a routine oil change without an appointment. They worked it right in and took care of it very quickly. Very friendly staff. appointment. They worked it right in and took care of it very quickly. Very friendly staff. More
Guy that checked me in seemed annoyed I went to his station when I pulled in. I asked him if he would rather I go to a different station and he shrugged his shoulders and said "where you gonna go?" Wom station when I pulled in. I asked him if he would rather I go to a different station and he shrugged his shoulders and said "where you gonna go?" Woman that checked me out was very friendly. Cashier was extremely efficient and nice. More
This dealership, especially Brad, have always bent over backwards to ensure my satisfaction. All in all it is a great place to do business! Very satisfied repeat customer. backwards to ensure my satisfaction. All in all it is a great place to do business! Very satisfied repeat customer. More
Brad Lawler is an excellent service advisor in every respect. He was professional, friendly and respectful, answering several of my questions when I arrived. He kept me posted on the work being done, in respect. He was professional, friendly and respectful, answering several of my questions when I arrived. He kept me posted on the work being done, including checking with me on the extended time it would take to do a replacement on a recall. He makes the experience much more satisfying and I leave with the confidence that the service work was done well. I also appreciate the very comfortable waiting area for service customers. All in all, my experience was first-rate in every respect. More
I called to make an appoint and got in first thing the next morning. I took my car and decided I didn't want to wait so I said I would leave it and come back later. By the time my ride got there my car next morning. I took my car and decided I didn't want to wait so I said I would leave it and come back later. By the time my ride got there my car was already ready. Great service, service department! More
Very satisfied with service. Polite, friendly staff. Service was completed in a short amount of time, cost as promised, no problems at all. Very comfortable waiting area. Service was completed in a short amount of time, cost as promised, no problems at all. Very comfortable waiting area. More
I have enjoyed working with your sales people and credit dept. They have helped me out greatly. I would recommend your dealership to all my friends. dept. They have helped me out greatly. I would recommend your dealership to all my friends. More
Price for a headlight is very high. Replacement light can be purchased for $18 at autozone and I was charged $38.41. Ten minutes of labor is very high $45.95. I will change my lights myself from now on can be purchased for $18 at autozone and I was charged $38.41. Ten minutes of labor is very high $45.95. I will change my lights myself from now on. They did not figure out why I had my oil problem which leads me to believe that my last oil change at your shop was done incorrectly - incorrect level of oil was replaced and the dip stick was not checked for correct levels before releasing the car. More