Andy Mohr Toyota

Brad Lawler is an excellent service advisor in every respect. He was professional, friendly and respectful, answering several of my questions when I arrived. He kept me posted on the work being done, in respect. He was professional, friendly and respectful, answering several of my questions when I arrived. He kept me posted on the work being done, including checking with me on the extended time it would take to do a replacement on a recall. He makes the experience much more satisfying and I leave with the confidence that the service work was done well. I also appreciate the very comfortable waiting area for service customers. All in all, my experience was first-rate in every respect. More

I called to make an appoint and got in first thing the next morning. I took my car and decided I didn't want to wait so I said I would leave it and come back later. By the time my ride got there my car next morning. I took my car and decided I didn't want to wait so I said I would leave it and come back later. By the time my ride got there my car was already ready. Great service, service department! More

Very satisfied with service. Polite, friendly staff. Service was completed in a short amount of time, cost as promised, no problems at all. Very comfortable waiting area. Service was completed in a short amount of time, cost as promised, no problems at all. Very comfortable waiting area. More

I have enjoyed working with your sales people and credit dept. They have helped me out greatly. I would recommend your dealership to all my friends. dept. They have helped me out greatly. I would recommend your dealership to all my friends. More

Price for a headlight is very high. Replacement light can be purchased for $18 at autozone and I was charged $38.41. Ten minutes of labor is very high $45.95. I will change my lights myself from now on can be purchased for $18 at autozone and I was charged $38.41. Ten minutes of labor is very high $45.95. I will change my lights myself from now on. They did not figure out why I had my oil problem which leads me to believe that my last oil change at your shop was done incorrectly - incorrect level of oil was replaced and the dip stick was not checked for correct levels before releasing the car. More

It was a good experience as in everyone was very helpful and friendly, but I am slightly frustrated because they did not have an answer for me on why my prius just would not start. It had a p lock malfunct and friendly, but I am slightly frustrated because they did not have an answer for me on why my prius just would not start. It had a p lock malfunction that came up on the screen. I unhooked the small battery and let it sit over night. Tried starting again the next morning and nothing. I called Jessica.... she talked me through on how to jump it. We did that and still nothing. We messed with it for a while and it finally came to life. I took it straight to Toyota where they checked it all out. She said they tested the battery 3 times and said it was fine. As I am glad I did not have to spend the money on a new battery... I still have no answer on why this happened, and I am nervous it will happen again. More

Great service as I had no appt. Fast and efficient. Was treated respectfully. I would recommend Andy Mohr Toyota service to my friends and neighbors. treated respectfully. I would recommend Andy Mohr Toyota service to my friends and neighbors. More

I emailed Gail a few months ago about the Venza. She answered my questions and followed up with me. I was waiting on a rebate from my previous car. She did not hound me, I am in sales and that drives me answered my questions and followed up with me. I was waiting on a rebate from my previous car. She did not hound me, I am in sales and that drives me nuts. I called her the other day and askd more question which she answered. She hooked me up with Rick. He was very knowledgable and was not pushy. He left me alone and let me make my decision on the car based on the information he gave me about the vehicle. I am impressed that Gail made notes and informed him I did not want to be pushed. This was the best experience I have had in buying a car. Pushing a customer does not always work and for the first time I feel someone listened to what I wanted as a customer. Thank you Dona More

Max was very helpful. He was very prompt in getting back with me on any questions I had and was very accommodating with his time so we could meet around my schedule. Mike Reed was also very helpful and mad with me on any questions I had and was very accommodating with his time so we could meet around my schedule. Mike Reed was also very helpful and made the paperwork part of the process run quick and smooth. More

I have purchased 3 trucks from there and I had all device's done I thought I could have gotten a little better price however the service and people are great device's done I thought I could have gotten a little better price however the service and people are great More