Andy Mohr Toyota

Buying experience - excellent. Problems with title - ignore We were more than happy with our experience when buying a Tacoma from this dealership. However, when the title came and there was a problem with the We were more than happy with our experience when buying a Tacoma from this dealership. However, when the title came and there was a problem with the tax papers, we were completely ignored by Chris in the financial department! Our salesman, Wesley, talked with us about the issue and referred it to the financial department. They have NEVER called us back. We left several messages for Chris, and our calls have not been returned to this day, two weeks later. More

What A Wonderful Experience Wesley delivered very good customer service. Mr. Yee also delivered very good customer service. I've never received such courteous treatment especiall Wesley delivered very good customer service. Mr. Yee also delivered very good customer service. I've never received such courteous treatment especially the genuine concerns of making sure I understood the whole process such a pleasant experience. Thanks very much. More

Phenomenal First of what will be many experiences at Andy Mohr Toyota was phenomenal!! Ali my sales man was nonpressure and very down to earth! Chris' determinat First of what will be many experiences at Andy Mohr Toyota was phenomenal!! Ali my sales man was nonpressure and very down to earth! Chris' determination in financing got me down to the numbers that I wanted and was very easy to talk to and deal with! I recommend this dealership and I will be sending my wife there when she is ready to trade in her car!! More

"One of the Best Car Buying Experience" Called ahead, so they knew we were coming to look at a particular vehicle. Wesley Watson was ready to help us as soon as we arrived! He gave us GREAT Called ahead, so they knew we were coming to look at a particular vehicle. Wesley Watson was ready to help us as soon as we arrived! He gave us GREAT Customer Service!, very friendly and helpful! All the staff were friendly! One of the Best car buying experiences we've ever had! Would Highly recommend Wesley Watson at Andy Mohr Toyota to anyone who's looking to buy! More

Great Experience Brian Green did a great job getting me into a bigger vehicle. He was very knowledgeable and worked with us and got the price where we needed it to be Brian Green did a great job getting me into a bigger vehicle. He was very knowledgeable and worked with us and got the price where we needed it to be for us. Quick responses to texts and getting answer we needed! More

Superior Service If you are looking for a no hassle, take your time, I want what I want car experience, go no further than Andy Mohr Toyota Avon and MAKE sure you ask If you are looking for a no hassle, take your time, I want what I want car experience, go no further than Andy Mohr Toyota Avon and MAKE sure you ask for Brian Webb. My entire experience from start to finish was awesome. More

Worst experience. I was looking at a pre-owened car. I called to set up an appointment to see the vehicle. Called ahead of time to make sure the rep I spoke with , They I was looking at a pre-owened car. I called to set up an appointment to see the vehicle. Called ahead of time to make sure the rep I spoke with , They said they were busy and would call back (my rep). No call back and no follow though. I spoke with the General Manager (Eric Wilson) who seemed like a nice guy, but very green. He did apologize for the lack of follow though. Most of their pre-owened cars are not detailed, have dust on the radio/CD player. I don't know how they compete with the apparent lack of detail and follow though More

Thomas Harrington Rocks! Hello Car Shoppers, my name is Chris. I just purchased a used car from Andy Mohr Toyota and my sales person was Thomas Harrington. I usually do not wr Hello Car Shoppers, my name is Chris. I just purchased a used car from Andy Mohr Toyota and my sales person was Thomas Harrington. I usually do not write reviews, but I felt impelled to do so because of the experience my wife and I had at Andy Mohr Toyota. My wife and I visited Andy Mohr Toyota probably 5 times to look at the car, and each time Thomas was so willing to show us the car and explain, in detail, the car's features and the process to purchase the car. Thank you Thomas! More

Poor Business Practices We purchased a vehicle (a lemon in my opinion) from this dealer "as is" last month. We accept the fact that the car is "as is" and with many problems We purchased a vehicle (a lemon in my opinion) from this dealer "as is" last month. We accept the fact that the car is "as is" and with many problems (undisclosed to us). However, we still do NOT have the title to the vehicle. It has been over 30 days and no title. We have called and asked several times, and visited the license branch, and nothing! Today, we contacted the Office of the Indiana Secretary of State Dealer Services about the title. And, we were informed that since the dealer did not meet the 21 day deadline and did NOT produce the title when requested/demanded, that we had the legal right to return the vehicle for a complete refund. So, we returned the vehicle...or attempted to return it today. The General manager, Eric Wilson, refused and the finance guy refused. And, of course, they still do not know where the title is...we were advised by the state Dealer Division to file the complaint so they could handle it. But, we still do not have a title :-( More

Great service!! I came to the dealership to look at a 2007 Toyota Corolla and it was not what I was really looking for. Jorge one of the sales men helped me find the I came to the dealership to look at a 2007 Toyota Corolla and it was not what I was really looking for. Jorge one of the sales men helped me find the perfect car for me. He helped me make a decision on whether or not I should buy or lease a car. Over all I had a really great experience at the Avon Toyota Dealership. Thanks again More