Andy Mohr Toyota
Avon, IN
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I had a wonderful first experience with buying a car. All staff that I interacted with was patient, friendly, and excited to help me find a car I will love! staff that I interacted with was patient, friendly, and excited to help me find a car I will love! More
Be aware that they upcharge for Toyota Certification. I realize that some dealers may do this, but it seems deceptive from my perspective. Our dealers at home do NOT do this practice. To keep it honest, ad realize that some dealers may do this, but it seems deceptive from my perspective. Our dealers at home do NOT do this practice. To keep it honest, advertise the vehicle with the upcharge added in. More
When discussing financing options on purchasing a new 2021 Tacoma, I told the salesman that I was approved at 2.19%, and was interested in hearing their available rates. They came back with 2.14% through 2021 Tacoma, I told the salesman that I was approved at 2.19%, and was interested in hearing their available rates. They came back with 2.14% through Chase, which sounded great. However, they failed to mention that there was a $200 origination fee ate up all interest savings I would have had with the lower interest rate, which looks like a deceptive business practice under Indiana Law. I am considering my legal options, and recommend you avoid the dealership. More
I bought a Infiniti qx60 month and 1/2 ago and the headlight lights did not work on the vehicle. The dealership made sure that it was fixed and that I satisfied with the work they did once I posted m headlight lights did not work on the vehicle. The dealership made sure that it was fixed and that I satisfied with the work they did once I posted my first review of the company. The staff was friendly and patient. This type of service will make me buy from again. More
I worked with Rick Sullivan on the purchase of my 2021 Venza. My husband recently purchased a new car from Rick, so naturally I also worked with Rick. He was very personable and professional. He was not Venza. My husband recently purchased a new car from Rick, so naturally I also worked with Rick. He was very personable and professional. He was not pushy & let me take the time I needed to make my decision. When I made the decision, he even stayed late to help us. Also Margo, the Finance Manager was great to work with. Overall my experience was great and not as stressful as I anticipated. A big thanks to everyone. More
I had a solid and easy experience with the sales process. I knew what I wanted and the team led by Bobby Heaton made sure that there was no push and no hard sell......they just showed me what I wanted to see I knew what I wanted and the team led by Bobby Heaton made sure that there was no push and no hard sell......they just showed me what I wanted to see and made it easy. I appreciate the good personalities and the low-pressure environment. And as an aside...the showroom and offices were very neat and airy, and contributed to the positive feel. This is my second purchase from Mohr Toyota, and I am sure I will be back at some point even though it is not the most convenient to my home. My only "criticism" is a dealership/company process issue and NOT with the staff at all; that I believe that the Toyota certification for used cars should be included in the advertised price, as it is non-deniable and already done. More
Scott is very product knowledgeable. He worked with us to get us the product and deal tha we both liked and fit our budget. He is friendly and very easy to work with. Margo in financial services was to get us the product and deal tha we both liked and fit our budget. He is friendly and very easy to work with. Margo in financial services was very friendly, thorough and answered all our questions. The entire process went very smoothly. More
Rick our salesman was really awesome. He was not pushy on us getting any cars he helped us out and let us pick what we like. Ben the manager Was really helpful on us getting any cars he helped us out and let us pick what we like. Ben the manager Was really helpful More