
Andy Mohr Toyota
Avon, IN
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quick & easyg great service and friendly customer service staff was quick and easy not a lot of time out of my day to purchase a new car, which was good since I c great service and friendly customer service staff was quick and easy not a lot of time out of my day to purchase a new car, which was good since I came from out of town. More
above and beyond I just stopped by the Toyota dealer to see what the 'maintaince' light meant. I received immediate service and was out in one hour. This was above and I just stopped by the Toyota dealer to see what the 'maintaince' light meant. I received immediate service and was out in one hour. This was above and beyond any other dealer I have ever been to for work. All I can say is 'thanks'. More
My own experience My Toyota Prius broke down and I have to say that I've never met a service center for automobiles that's took such great care of me in my whole life. My Toyota Prius broke down and I have to say that I've never met a service center for automobiles that's took such great care of me in my whole life. The bays were very clean the people so very friendly No not really friendly like family I'm not just saying this because that's what they want me to say I 'm saying it because it happened and it's true. My vehicle is now running perfectly again thanks to them. Thank you Toyota More
No second key Overall the sales experience was great. Salesman was nice and worked with what we wanted. We waited 45 minutes to finalize the deal. Never had to wa Overall the sales experience was great. Salesman was nice and worked with what we wanted. We waited 45 minutes to finalize the deal. Never had to wait that long at any other dealership. Even at another Andy Mohr dealership. I do have one big issue. No second key for the car. When I asked about it everyone seemed to think I was an idiot for asking about a second key. No one told me how to get one made. No one even checked to see if there was another key. I am now stuck trying to get back to a dealership to get a key made, which I found out can take up to 2 weeks to get an additional key. Not to mention I have to give you guys everything, but my DNA to get a key made. Why would you sell a car with only one key? Guess it was your way of getting more money out of people. Won't recommend you to other people. More
Good job They completed the work in just a bit over the promised time. The only downside was I discovered a coupon in my email when a I got home which would h They completed the work in just a bit over the promised time. The only downside was I discovered a coupon in my email when a I got home which would have given me half off what I paid. ?? More
Friendly and professional I was greeted quickly and professionally and the service was quick. I was given a reminder call the day before that was very helpful. Thank you I was greeted quickly and professionally and the service was quick. I was given a reminder call the day before that was very helpful. Thank you More
So fast!!! I usually hate waiting to get my oil changed or tires rotated...I would honestly rather go to the dentist than have to deal with an auto service depar I usually hate waiting to get my oil changed or tires rotated...I would honestly rather go to the dentist than have to deal with an auto service department. But today was 100% different than experiences I've had at other shops. This was my first time I brought my vehicle in to be serviced at Andy Mohr, and I was not disappointed. The waiting area was comfortable, and there were complimentary snacks and drinks. the service was soooooo fast! I only waited about 35 mins for a tire rotation and oil change! I will definitely use them again. More
My Service They took me in for service even when I did not call in advance. Friendly and professional from start to finish. Also, waiting for service to be compl They took me in for service even when I did not call in advance. Friendly and professional from start to finish. Also, waiting for service to be complete in a great show room and lounge that is sparkling as theirs is wonderful. More
Extra key Even though they were unable to program the new key to my car, they gave me the key and refunded the cost of the key. Even though they were unable to program the new key to my car, they gave me the key and refunded the cost of the key. More
Max Hopper and Jorge Rios did and excellent job with us. Max Hopper and Jorge Rios were patient and informed us completely as they explained our options for our new lease. We are very satisfied with Andy Moh Max Hopper and Jorge Rios were patient and informed us completely as they explained our options for our new lease. We are very satisfied with Andy Mohr Toyota! More