Andy Mohr Toyota
Avon, IN
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Very Considerate! I took my car in for two recalls. I set up the appointment with Jessica, and asked her about how much time it would take. She said: "2 hours at the ma I took my car in for two recalls. I set up the appointment with Jessica, and asked her about how much time it would take. She said: "2 hours at the max. Probably less, but I want to respect your schedule, and make sure we don't disappoint." The actual service took just a little over an hour. I was shocked when she came to tell me the job was complete. In the meantime, I brought work with me, and had free access to wifi, so I was not convenienced at all. I appreciated her giving me a possible "worst-case" scenario, so that I could plan my day. I was impressed at how quickly the service was rendered! More
2012 Toyota Prius Service Facility is nice and comfortable, price is reasonable, and staff is friendly and informative. I also enjoy the many amenities that are available in th Facility is nice and comfortable, price is reasonable, and staff is friendly and informative. I also enjoy the many amenities that are available in the waiting area. More
Solid experience! Not too pushy, great selection and price. Didn't have car real clean when I picked up. Will, my salesman was solid. Not too pushy and enjoyed his job. Not too pushy, great selection and price. Didn't have car real clean when I picked up. Will, my salesman was solid. Not too pushy and enjoyed his job. More
Great Dealership I was very pleased with how I was taken care of in purchasing a new Tacoma. Definitely recommend this dealership for buying a new vehicle! I was very pleased with how I was taken care of in purchasing a new Tacoma. Definitely recommend this dealership for buying a new vehicle! More
Car service--grease, oil, filter change & tire rotation Greeted by Brittany Parks, very professional, Car was serviced sooner than promised. Another uneventful trip to you service department. Thank you! I w Greeted by Brittany Parks, very professional, Car was serviced sooner than promised. Another uneventful trip to you service department. Thank you! I will be back again--there 25+ words!!! More
Efficient, accommodating, stress free Everyone at Andy Mohr Toyota appeared to be friendly and willing to help. One in particular that stood out was Mr Kevin Luzader. Upon my arrival he ap Everyone at Andy Mohr Toyota appeared to be friendly and willing to help. One in particular that stood out was Mr Kevin Luzader. Upon my arrival he approached, introduced himself and asked "how can I help you". I told him at present I was just gathering information on all truck brands but was interested in the Tundra. He walked me out to where the 2017's and a couple 2018 Tundras were parked There was one 2018 Tundra that peaked my interest but I wanted to obtain more information (insurance coverage) for that particular model. There was never a sense of urgency or need to make a sale on my first visit. Mr Luzader emailed me additional information about the Tundra I liked and a couple others. On Saturday I returned to make the purchase but well aware that it may have sold. I was told that it had been sold. However, they had just taken delivery of one in particular that I just might like. He walked me to the back lot where the vehicle was still covered in protective wrapping. That Tundra is now in my garage. The total process was flawless including arranging finance with Herman Yee. More
Service I did not have an appointment. Jessica was very professional and courteous as always. Service was finished in an hour sooner then anticipated. Great j I did not have an appointment. Jessica was very professional and courteous as always. Service was finished in an hour sooner then anticipated. Great job. More
Everything was accomplished......eventually. The service center checked me in. While waiting in the nice waiting area I received an email stating I had missed my appointment and that it needed t The service center checked me in. While waiting in the nice waiting area I received an email stating I had missed my appointment and that it needed to be rescheduled. I showed it to my service rep. Who immediately went to the scheduling department to let them know that I was currently getting my vehicle serviced. Once my vehicle had been serviced I started the ignition and the screen said I needed maintenance work done. Again I went to my service rep. who reset the system. Then I noticed my clock was on the wrong time....so the service rep. took care of that too. So eventually all was taken care of. More
Great experience! They got my payment were I wanted it and got me in my brand new car! The were very friendly and made me feel welcome! They got my payment were I wanted it and got me in my brand new car! The were very friendly and made me feel welcome! More
Recall appt. First got the appt. same day I called said they needed to check my car to order the parts needed got there. They said they have the parts it would tak First got the appt. same day I called said they needed to check my car to order the parts needed got there. They said they have the parts it would take 2 hours to do it 35 mins later done. Thanks great job More