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Andy Mohr Toyota
Avon, IN
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Didn’t truly get to negotiate price with my trade in and was truly low balled, then all the paperwork for the car I was interested in was thrown in front of me super quick in hopes I would just sign away wi was truly low balled, then all the paperwork for the car I was interested in was thrown in front of me super quick in hopes I would just sign away with no questions, then I sat and wait for 3 hours for paperwork to process then was told oh yeah you can’t take the car home today bc it’s not ready. Then once Monday came around to pick up the vehicle I noticed a huge scratch on back passenger side of the vehicle and was told oh yeah that was already there. There is no way in xxxx I would’ve missed that. As many times as I’ve walked around the vehicle when I was looking at purchasing it. Then after then money I spent on the vehicle I was told oh yeah well we can fix it for you, but it’ll be additional cost to you. Very disappointed as I was recommended to come to this facility by a higher up individual which I will not name unless asked. For the money I spent and then told I have to pay extra for something I’m pretty sure was damaged by the service department for them to fix just blows my mind. Left a horrible tastes in my mouth and will not recommend anyone to go there for anything. More
Communication was an issue with text this time. I could not see the virtual progress of the maintenance on my car. Also after 90 minutes of waiting the agent came to ask about my agreed recommendat I could not see the virtual progress of the maintenance on my car. Also after 90 minutes of waiting the agent came to ask about my agreed recommendations I had already communicated via HIS text so it increased my wait time at the dealer. More
Attempted to purchase a car for a great deal. They confirmed it’s availability before I drove over 1hr 20 min. and I got as far as signing for the car. Then the manager comes out and says they so They confirmed it’s availability before I drove over 1hr 20 min. and I got as far as signing for the car. Then the manager comes out and says they sold the car to their service center. Giant waste of time! Untrustworthy people. More
We contacted Andy Moore Toyota on cars. com. They communicated with us. We came in, test drove the car and decided to buy it. They were very helpful. We drove it home that night. com. They communicated with us. We came in, test drove the car and decided to buy it. They were very helpful. We drove it home that night. More
I experienced nothing but wonderful service and support as I purchased my new car. Bo Chavis and Billy Gamble were fantastic to work with. They made the process simple and easy, and I will absolutely go ba as I purchased my new car. Bo Chavis and Billy Gamble were fantastic to work with. They made the process simple and easy, and I will absolutely go back in the future to service my car and make any car purchases in the future. I highly recommend Andy Mohr Toyota! More
Never buy the toyota electric BZ4X! !! Please read my experiences before you venture out to buy this car. First the connected services dont work, Toyota Customer Service does not hel !! Please read my experiences before you venture out to buy this car. First the connected services dont work, Toyota Customer Service does not help and the dealer is arrogant. Dealer thinks its not important and these issues are common and you have to live with it. Second the EVGO complimentary charging for a year will not work for free. Tried calling multiple times the so called Toyota Brand Engagement and also EVGO. They say everything is fine at their end, no issues, want me to put my credit card payment method and go on paying as you use. WHAT HAPPENED TO THE FREE COMPLIMENTARY CHARGING FOR A YEAR. Finally frusturated i went to the dealer saying its a month old and only 400 miles on it. Please take it back and I will buy a hybrid Toyota which is proven maybe. This is the real shocker for me - Sept 21 2023 the value of the car $48000. 26th Oct 2023 with 400 miles on the ODOMeter its value is $28000 UNBELIEVABLE how this great dealer Andy Mohr Avon IN, their greatest sales team of CJ and Jason Griggs can fleece of you all the money. one month of driving this car is 20,000. What is the rate of depreciation and how much profit targets these dealers like Andy Mohr are aiming at Now i am stuck with this car , dont know what to do, regretting I bought a Toyota and very disappointed i went to a local dealer like Andy Mohr. Be very careful when you are buying as they dont care about customers, all they care about is making money and big margins on every sale whether buy or sale. FINALLY TOYOTA YOU MAY BE A GREAT COMPANY BUT YOU DONT CARE ABOUT YOUR CUSTOMERS AND TREAT THEM LIKE DIRT More
Drove over three hours to work with this dealership. Everyone was extremely accommodating and professional. Great experience working with CJ, Scott, and Brandon. Everyone was extremely accommodating and professional. Great experience working with CJ, Scott, and Brandon. More
The vehicle I drove 500 miles to see without prior knowledge was everything I had hoped. The staff were all helpful and welcoming. My questions were answered quickly and honestly. My experience wit knowledge was everything I had hoped. The staff were all helpful and welcoming. My questions were answered quickly and honestly. My experience with Andy Mohr Toyota was hands above any I have had in my 60+ years of buying cars. More