
Andy Mohr Toyota
Avon, IN
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Hi, we have nothing but great experience with this company since the first day we walked into the store. This is our third vehicle we've bought from them in the last 10 years and each time we have ha company since the first day we walked into the store. This is our third vehicle we've bought from them in the last 10 years and each time we have had both kindness and respect , topped off with great service!! Thank you so much ! That alone will keep me going back to Andy' Mohr More
I thought I was going to have a nice and easy cash internet sale. I agreed to pay the advertised price and drive 3 hours to pick it up. They supposedly had computer problems and could not give me an o internet sale. I agreed to pay the advertised price and drive 3 hours to pick it up. They supposedly had computer problems and could not give me an out the door price. After wasting my time for two days a salesman I had never spoken to (Scott Rubin) sends me a crazy inflated price with over 3K in extra anti theft and paint/rust protection. For two days I had be telling the internet sales person my top price with tax & title and they never said a peep until they turned it over to a salesman who did absolutely nothing except ruin the deal. After I declined being robbed the manager Stephanie Gibson reached out and tried to justify the price increase by saying "I know the dealers in your area are selling for sticker so even with the add-ons it was still a good deal" WRONG, it was a horrible deal and they lost what I'm sure would have been a fair profit by being greedy. Toyota needs to put the screws to these shady dealerships like Andy Mohr because dealers acting like a cartel is hurting the brand big time. More
Didn’t truly get to negotiate price with my trade in and was truly low balled, then all the paperwork for the car I was interested in was thrown in front of me super quick in hopes I would just sign away wi was truly low balled, then all the paperwork for the car I was interested in was thrown in front of me super quick in hopes I would just sign away with no questions, then I sat and wait for 3 hours for paperwork to process then was told oh yeah you can’t take the car home today bc it’s not ready. Then once Monday came around to pick up the vehicle I noticed a huge scratch on back passenger side of the vehicle and was told oh yeah that was already there. There is no way in xxxx I would’ve missed that. As many times as I’ve walked around the vehicle when I was looking at purchasing it. Then after then money I spent on the vehicle I was told oh yeah well we can fix it for you, but it’ll be additional cost to you. Very disappointed as I was recommended to come to this facility by a higher up individual which I will not name unless asked. For the money I spent and then told I have to pay extra for something I’m pretty sure was damaged by the service department for them to fix just blows my mind. Left a horrible tastes in my mouth and will not recommend anyone to go there for anything. More
Communication was an issue with text this time. I could not see the virtual progress of the maintenance on my car. Also after 90 minutes of waiting the agent came to ask about my agreed recommendat I could not see the virtual progress of the maintenance on my car. Also after 90 minutes of waiting the agent came to ask about my agreed recommendations I had already communicated via HIS text so it increased my wait time at the dealer. More
Attempted to purchase a car for a great deal. They confirmed it’s availability before I drove over 1hr 20 min. and I got as far as signing for the car. Then the manager comes out and says they so They confirmed it’s availability before I drove over 1hr 20 min. and I got as far as signing for the car. Then the manager comes out and says they sold the car to their service center. Giant waste of time! Untrustworthy people. More
We contacted Andy Moore Toyota on cars. com. They communicated with us. We came in, test drove the car and decided to buy it. They were very helpful. We drove it home that night. com. They communicated with us. We came in, test drove the car and decided to buy it. They were very helpful. We drove it home that night. More
I experienced nothing but wonderful service and support as I purchased my new car. Bo Chavis and Billy Gamble were fantastic to work with. They made the process simple and easy, and I will absolutely go ba as I purchased my new car. Bo Chavis and Billy Gamble were fantastic to work with. They made the process simple and easy, and I will absolutely go back in the future to service my car and make any car purchases in the future. I highly recommend Andy Mohr Toyota! More