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Andy Mohr Toyota

Avon, IN

3.5
603 Reviews

8941 E Hwy 36

Avon, IN

46123

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Showing 603 reviews

May 29, 2020

Seems long to always wait an hour for basis service. Should do a courtesy car wash! Not happy that the suggested expensive other services that was not required More

by Ron
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 12, 2020 -

Andy Mohr Toyota responded

We appreciate you taking the time to share your feedback, Ron!

May 28, 2020

Andy Mohr Avon IN had charged me over $800 for service they recommend and the issue is still not resolved. I have been taken advantage of! The manager of service is not providing solutions just adding mor More

by Tamara
Recommend Dealer
No
Employees Worked With
Tommy Proffer, Moussa Mahamane
May 23, 2020

Everyone was great, especially our sells man! The only problem I am having is that my Rave4 had only one key and I having trouble getting another one made! I would do business here again 😊 More

by Radventureland
Recommend Dealer
Yes
Employees Worked With
Bo Chavis
May 29, 2020 -

Andy Mohr Toyota responded

Thank you for sharing your experience!

May 23, 2020

Russ Seales and Chris Potter are honest people who keep their word and that is hard to find. We are thankful for their follow through. More

by The McKinneys
Recommend Dealer
Yes
Employees Worked With
Russ Seales, Chris Potter, Margo
May 29, 2020 -

Andy Mohr Toyota responded

We're glad that you found Russ and Chris so helpful! Thank you!

May 19, 2020

Barb in the service department was great.I like how they Barb in the service department was great. I like how they walk around vehicle and check for any visible issues and confirm lights are working. More

by kenny
Recommend Dealer
Yes
Employees Worked With
Barb
May 22, 2020 -

Andy Mohr Toyota responded

We're glad to hear that you enjoyed working with Barb, Kenny! Thank you!

May 16, 2020

The staff was awesome. Wasn’t ready to change, but got a good deal. Don’t change your staff you have. Great and caring team!!!! More

by rs05
Recommend Dealer
Yes
Employees Worked With
Chris, Jason Griggs
May 22, 2020 -

Andy Mohr Toyota responded

Thank you so much for the kind words!

May 07, 2020

Pleasantly surprised at the customer service and helpful nature. They were very knowledgeable on the product, and took time to work with me to get qualified. More

by divanezmom
Recommend Dealer
Yes
Employees Worked With
Basil Z
May 11, 2020 -

Andy Mohr Toyota responded

Thanks so much!

May 05, 2020

Their advertising talks about it being contactless. No employee on site had a mask on and I had to sign with variable pens three times. Only two of the employees had screens in front of them and my truck More

by Circlejj50
Recommend Dealer
No
Employees Worked With
N/A
May 11, 2020 -

Andy Mohr Toyota responded

Thank you for your feedback. That's not the experience we want to provide, and your comments have been passed on to our senior management team.

April 23, 2020

Good service. Good people. Prices are high. My only complaint was that none of the service people were using any type of PPE during pandemic. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 24, 2020 -

Andy Mohr Toyota responded

Thanks for sharing your feedback, Tom! We'll pass it along to our management team.

April 23, 2020

Good Experience-Could be faster with paperwork The deal making process was smooth, I have no complaints. However, The time waiting to finish the paperwork was Too long (this always seems to be the More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Chavez, Herman Vee, Jorge
Apr 24, 2020 -

Andy Mohr Toyota responded

We appreciate your feedback, John! Thank you.

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