Andy Mohr Toyota
Avon, IN
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Salesman perfect ! Outstanding! Sales managers horrible. Offered 1000 for my trade to have them put it up at 6000 the next day.thats outrageous! The car was supposed to be safety checked the defective whee Offered 1000 for my trade to have them put it up at 6000 the next day.thats outrageous! The car was supposed to be safety checked the defective wheel bearing lit up and glowed red hot had multiple stops just to get it home. Plus a flat tire to find out it was at 10 lbs. the other tires were inflated to over 50 lbs each. Not what anyone would call safe. Car now in shop for extensive repairs .not at all happy to report this but when they say things are safe to drive I think someone needs to check this process Everyone seemed angry to have to work past closing except my sales person he was great More
Excellent, friendly kind, very professional. Thanks Thomas. I will recommend other friend to you. I hope to see you soon for more sales. Thank you for my Highlander. Thomas. I will recommend other friend to you. I hope to see you soon for more sales. Thank you for my Highlander. More
I would recommend Russ Seals to see. He was awesome and got me into the exact car I wanted. He explained everything and made sure I understood. got me into the exact car I wanted. He explained everything and made sure I understood. More
Overall impression Your showroom is awesome(Models,Staff,Seating,etc). Devontae Neal is as good as it gets(patient,familiar with the product,etc). He continues to assis Your showroom is awesome(Models,Staff,Seating,etc). Devontae Neal is as good as it gets(patient,familiar with the product,etc). He continues to assist us in navigating through a complex familiarization of the systems. More
Good experience as usual. Good compromise to meet our needs. Kudos to Max Hopper! Love our new ride and the enhanced safety features. Our 6th RAV4! needs. Kudos to Max Hopper! Love our new ride and the enhanced safety features. Our 6th RAV4! More
Sales People were Very Knowledgeable The sales people really helped me with getting my phone synced and everything connected. They were able to help me understand all the new technology. The sales people really helped me with getting my phone synced and everything connected. They were able to help me understand all the new technology. More
Service with a Smile! Walked in for an appointment and was greeted right away with a hand shake and a smile! We explained we had other commitments that day and they worked Walked in for an appointment and was greeted right away with a hand shake and a smile! We explained we had other commitments that day and they worked us in fast. We felt like we got the best deal possible and walked away with a great 2019 Highlander! I recommend Michael “Bo” Chavis! Tell him the Seaver’s sent you!! More
Total clown show with no respect for people’s time. I had made initial contact online, and mentioned the individual I had corresponded with when I arrived to the lot. I was told to wait so they could sp I had made initial contact online, and mentioned the individual I had corresponded with when I arrived to the lot. I was told to wait so they could speak to me, which I did....for ~20 minutes, only to have them pass me immediately to a salesperson. I tried to speed along the test drive process, but the salesman wanted to tell me his life story. I tried to politely move things along again, and finally got to drive the vehicle. After getting back to the lot, I was willing to get some numbers since I liked the vehicle quite a bit. 10 minutes later my salesman came back and said all the managers were in some kind of meeting so we’d have to wait. No biggie, except 10, 15, 20 minutes ticked by without any information really. At about 30 minutes in, I said I needed to get something to eat and left. Never went back. Of course, then I get a hundred calls from everyone and their mother saying they’re ready and asking when I want to come back in. Never is the answer. More
New car purchase I am a happy owner of a new 2018 RAV4 and I'm glad that I worked with a very professional salesman named Scott Vallier. Scott was great and spent a lo I am a happy owner of a new 2018 RAV4 and I'm glad that I worked with a very professional salesman named Scott Vallier. Scott was great and spent a lot of time explaining EVERYTHING to me. I'm an 82 year old new widow and I needed a person like Scott who took extra steps to make sure that I understood as much about the car as possible. I am extremely pleased! More