Andy Mohr Toyota

Pleasantly surprised at the customer service and helpful nature. They were very knowledgeable on the product, and took time to work with me to get qualified. nature. They were very knowledgeable on the product, and took time to work with me to get qualified. More

Their advertising talks about it being contactless. No employee on site had a mask on and I had to sign with variable pens three times. Only two of the employees had screens in front of them and my truck employee on site had a mask on and I had to sign with variable pens three times. Only two of the employees had screens in front of them and my truck was not wiped down after the service. I was there when the tech pulled it up. Not happy about the visit. More

Good Experience-Could be faster with paperwork The deal making process was smooth, I have no complaints. However, The time waiting to finish the paperwork was Too long (this always seems to be the The deal making process was smooth, I have no complaints. However, The time waiting to finish the paperwork was Too long (this always seems to be the case when buying a car). I waited over two hours to see the F&I department. At this time I am not able to give anymore feedback as I am waiting for my deal to be complete,(accessories to be installed) at a yet to be determined date. I would give the customer service rating below a higher score if I did not have to wait so long to do the paperwork. More

Good service. Good people. Prices are high. My only complaint was that none of the service people were using any type of PPE during pandemic. complaint was that none of the service people were using any type of PPE during pandemic. More

The sales team was courteous welcoming and knowledgeable. finance manager proved that they wanted my business. financer was slow but cordial very nice and completed the transaction well. Only complaint was t finance manager proved that they wanted my business. financer was slow but cordial very nice and completed the transaction well. Only complaint was the slowness to complete transaction. Example my last car purchase was with AutoNation and they were fast and extremely professional and top notch. In and out within an hr. More

15,000 mile check up Service was done just as described. Technician and service personnel were polite. Dealership was comfortable and clean. I always use Andy Mohr Toyota Service was done just as described. Technician and service personnel were polite. Dealership was comfortable and clean. I always use Andy Mohr Toyota decker for service. More

Salesman perfect ! Outstanding! Sales managers horrible. Offered 1000 for my trade to have them put it up at 6000 the next day.thats outrageous! The car was supposed to be safety checked the defective whee Offered 1000 for my trade to have them put it up at 6000 the next day.thats outrageous! The car was supposed to be safety checked the defective wheel bearing lit up and glowed red hot had multiple stops just to get it home. Plus a flat tire to find out it was at 10 lbs. the other tires were inflated to over 50 lbs each. Not what anyone would call safe. Car now in shop for extensive repairs .not at all happy to report this but when they say things are safe to drive I think someone needs to check this process Everyone seemed angry to have to work past closing except my sales person he was great More

Excellent, friendly kind, very professional. Thanks Thomas. I will recommend other friend to you. I hope to see you soon for more sales. Thank you for my Highlander. Thomas. I will recommend other friend to you. I hope to see you soon for more sales. Thank you for my Highlander. More

I would recommend Russ Seals to see. He was awesome and got me into the exact car I wanted. He explained everything and made sure I understood. got me into the exact car I wanted. He explained everything and made sure I understood. More

Overall impression Your showroom is awesome(Models,Staff,Seating,etc). Devontae Neal is as good as it gets(patient,familiar with the product,etc). He continues to assis Your showroom is awesome(Models,Staff,Seating,etc). Devontae Neal is as good as it gets(patient,familiar with the product,etc). He continues to assist us in navigating through a complex familiarization of the systems. More