
Andy Mohr Toyota
Avon, IN
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This was the best car buying experience that I have encountered. I am a single woman and the entire experience was wonderful. Everyone at the dealership is very welcoming and respectful of you and yo encountered. I am a single woman and the entire experience was wonderful. Everyone at the dealership is very welcoming and respectful of you and your car needs. I worked with Hayden Shanahan and he was the best. I went to all of the central Indiana Toyota dealerships and this was by far the one that stood out. It was also the furthest from my home, but well worth the trip. They don't waste your time or insult your intelligence. I had a printout of exactly what I wanted from the Toyota website, named "Build your car". Everyone else made excuses as to why they couldn't get that car I wanted, but Hayden made sure that he could get it to my exact specifications. Don't waste your time or energy with any other dealership. I have told all of my family and friends of my great experience at Andy Mohr Toyota. More
I recently worked with Russ and at Andy Mohr to buy a 2014 Camry. He was very helpful and made the buy easy. I called him after the sale asking to check on something I left in my old car. He found what I 2014 Camry. He was very helpful and made the buy easy. I called him after the sale asking to check on something I left in my old car. He found what I needed and sent it to me. I plan to make another purchase for my wife soon, and will return to Russ for shopping for a new Highlander. More
Excellent I've always been treated fairly and professionally with this dealership. Both with service and the buying experience. I've purchased two cars and had I've always been treated fairly and professionally with this dealership. Both with service and the buying experience. I've purchased two cars and had great experiences both times. More
Very friendly at first. Ryan told us there were 2 keys but they could only find one. After a month of many calls & messages to them, I was told they could not find the key & would not have one made. I arg but they could only find one. After a month of many calls & messages to them, I was told they could not find the key & would not have one made. I argued that they should as it was not our fault they lost the key. Finally I got to speak the a manager, Chris who says the key appeared & it was shipped over night. Very bad business on their part over a key they lost! Over all it might be ok to buy a vehicle there if you don’t have any problems. I will not be buying one there again. More
Great service at Andy Mohr Toyota. They went above and beyond what was required. They repaired a tire for me without me asking. Thanks for all your help. beyond what was required. They repaired a tire for me without me asking. Thanks for all your help. More
Worst Experience ever! Liars and extremely dishonest, no integrity. Drove 2 hrs to purchase a vehicle after being assured they had it to find out upon arrival that they traded it to another dealer. Tried t integrity. Drove 2 hrs to purchase a vehicle after being assured they had it to find out upon arrival that they traded it to another dealer. Tried to pass off a different vehicle as the one I wanted and said they never had the one I wanted initially then found out about the dealer trade. More
Terrible customer service after the sale. Problems with vehicle shortly after purchasing and they are not helpful at all in rectifying the issue. Basically trying to ignore me. They also lied in regards to vehicle shortly after purchasing and they are not helpful at all in rectifying the issue. Basically trying to ignore me. They also lied in regards to a “We Owe” that was agreed to at the time of purchase. CROOKS! More