Andy Mohr Toyota
Avon, IN
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Russ Seales and Chris Potter are honest people who keep their word and that is hard to find. We are thankful for their follow through. their word and that is hard to find. We are thankful for their follow through. More
Everyone was great, especially our sells man! The only problem I am having is that my Rave4 had only one key and I having trouble getting another one made! I would do business here again 😊 problem I am having is that my Rave4 had only one key and I having trouble getting another one made! I would do business here again 😊 More
Barb in the service department was great.I like how they Barb in the service department was great. I like how they walk around vehicle and check for any visible issues and confirm lights are working. Barb in the service department was great. I like how they walk around vehicle and check for any visible issues and confirm lights are working. More
Pleasantly surprised at the customer service and helpful nature. They were very knowledgeable on the product, and took time to work with me to get qualified. nature. They were very knowledgeable on the product, and took time to work with me to get qualified. More
Their advertising talks about it being contactless. No employee on site had a mask on and I had to sign with variable pens three times. Only two of the employees had screens in front of them and my truck employee on site had a mask on and I had to sign with variable pens three times. Only two of the employees had screens in front of them and my truck was not wiped down after the service. I was there when the tech pulled it up. Not happy about the visit. More
Good Experience-Could be faster with paperwork The deal making process was smooth, I have no complaints. However, The time waiting to finish the paperwork was Too long (this always seems to be the The deal making process was smooth, I have no complaints. However, The time waiting to finish the paperwork was Too long (this always seems to be the case when buying a car). I waited over two hours to see the F&I department. At this time I am not able to give anymore feedback as I am waiting for my deal to be complete,(accessories to be installed) at a yet to be determined date. I would give the customer service rating below a higher score if I did not have to wait so long to do the paperwork. More
The sales team was courteous welcoming and knowledgeable. finance manager proved that they wanted my business. financer was slow but cordial very nice and completed the transaction well. Only complaint was t finance manager proved that they wanted my business. financer was slow but cordial very nice and completed the transaction well. Only complaint was the slowness to complete transaction. Example my last car purchase was with AutoNation and they were fast and extremely professional and top notch. In and out within an hr. More
15,000 mile check up Service was done just as described. Technician and service personnel were polite. Dealership was comfortable and clean. I always use Andy Mohr Toyota Service was done just as described. Technician and service personnel were polite. Dealership was comfortable and clean. I always use Andy Mohr Toyota decker for service. More