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Andy Mohr Toyota

Avon, IN

3.4
591 Reviews

8941 E Hwy 36

Avon, IN

46123

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Showing 591 reviews

August 31, 2020

I loved the support and help was treated right and pointed in the right direction thanks to Thomas Porter and the stuff i love my new car. More

by Raydionne7164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Porter
Sep 03, 2020 -

Andy Mohr Toyota responded

We're glad that Thomas was so helpful! Thank you!

August 24, 2020

I recently worked with Russ and at Andy Mohr to buy a 2014 Camry. He was very helpful and made the buy easy. I called him after the sale asking to check on something I left in my old car. He found what I More

by Bill Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ
Aug 28, 2020 -

Andy Mohr Toyota responded

We're so glad to hear that Russ was so helpful, Bill! Thank you for sharing your experience, and we look forward to working with you again!

August 03, 2020

Excellent I've always been treated fairly and professionally with this dealership. Both with service and the buying experience. I've purchased two cars and had More

by jarbiker1john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan
Aug 07, 2020 -

Andy Mohr Toyota responded

That's so great to hear, John! Thanks!

August 01, 2020

Very friendly at first. Ryan told us there were 2 keys but they could only find one. After a month of many calls & messages to them, I was told they could not find the key & would not have one made. I arg More

by d.j.albert
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Perkins & Robert Kim
Aug 07, 2020 -

Andy Mohr Toyota responded

We're sorry for your frustration and that we weren't able to get your key situation worked out in a more timely fashion. We do appreciate your patience, and we hope that you're enjoying your new vehicle.

July 10, 2020

I think this dealership and auto service department do a fantastic job. I am pleased to be a part of this Toyota dealership and family More

by doravue
Recommend Dealer
Yes
Employees Worked With
Basil
Jul 10, 2020 -

Andy Mohr Toyota responded

We're glad you're a part of our family as well! Thank you so much for the kind words!

July 08, 2020

Great service at Andy Mohr Toyota. They went above and beyond what was required. They repaired a tire for me without me asking. Thanks for all your help. More

by Indyhog
Recommend Dealer
Yes
Employees Worked With
Chris Dyer
Jul 10, 2020 -

Andy Mohr Toyota responded

We're glad that we were able to help! Thanks so much for sharing your experience!

July 01, 2020

Worst Experience ever! Liars and extremely dishonest, no integrity. Drove 2 hrs to purchase a vehicle after being assured they had it to find out upon arrival that they traded it to another dealer. Tried t More

by UPSET
Recommend Dealer
No
Employees Worked With
Russ, sales person and Chris manager
Jul 03, 2020 -

Andy Mohr Toyota responded

We hate to hear this, and we apologize for your frustration and inconvenience. Our policy is to take special note of guests coming from a distance away, and either hold the car for them or call them when the car is sold. We’re sorry that our team didn’t follow the policy in your case, and please know that we will review this with our staff. If you would like to discuss this further, our General Manager is available to you at your convenience. His name is Ben Mendoza, and he can be reached at bmendoza@andymohr.com or 317-563-0788.

June 16, 2020

Terrible customer service after the sale. Problems with vehicle shortly after purchasing and they are not helpful at all in rectifying the issue. Basically trying to ignore me. They also lied in regards to More

by BDB72
Recommend Dealer
No
Employees Worked With
Justin, Tommy, Karen, Taylor
May 29, 2020

Seems long to always wait an hour for basis service. Should do a courtesy car wash! Not happy that the suggested expensive other services that was not required More

by Ron
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 12, 2020 -

Andy Mohr Toyota responded

We appreciate you taking the time to share your feedback, Ron!

May 28, 2020

Andy Mohr Avon IN had charged me over $800 for service they recommend and the issue is still not resolved. I have been taken advantage of! The manager of service is not providing solutions just adding mor More

by Tamara
Recommend Dealer
No
Employees Worked With
Tommy Proffer, Moussa Mahamane
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