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Andy Mohr Toyota

Avon, IN

3.4
591 Reviews

8941 E Hwy 36

Avon, IN

46123

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Showing 591 reviews

November 19, 2024

This place knows how to screw someone over. I purchased a 2020 Ford Explorer ST from them. Everything seemed good other than a check engine light which they agreed to fix. Doesn’t seem bad righ More

by Mrshannonlewis
Recommend Dealer
No
Employees Worked With
Used Sales Manager Ryan
November 13, 2024

Hi, we have nothing but great experience with this company since the first day we walked into the store. This is our third vehicle we've bought from them in the last 10 years and each time we have ha More

by Snoddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo , Douglas
Nov 15, 2024 -

Andy Mohr Toyota responded

We really appreciate your loyalty, and we're so glad to hear that you've enjoyed working with us all these years! Thank you very much, and we look forward to assisting you again in the future!

July 31, 2024

I thought I was going to have a nice and easy cash internet sale. I agreed to pay the advertised price and drive 3 hours to pick it up. They supposedly had computer problems and could not give me an o More

by Chris C
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Stephanie Gibson, Scott Rubin
Aug 02, 2024 -

Andy Mohr Toyota responded

We appreciate your feedback, Chris. Our management team is aware of your concerns.

Aug 02, 2024 -

Chris C responded

So is the Indiana Attorney General's consumer protection office....they are also aware that there was a $1,107.11 "government fee" which Stephanie Gibson claimed was the OH title fee. FYI there is a state law for Ohio titles Rule 4501:1-6-12 that says: (A) Notwithstanding any other provision of Ohio law, a motor vehicle dealer may charge a negotiable convenience fee not to exceed fifty dollars per vehicle leased or sold to the customer for services provided pursuant to this rule. I can't believe anyone falls for these tactics.

July 30, 2024

My service visit was suppose to be an hour for a tire rotation, I was there 2 1/2 hours. Scheduling was a problem that day I assume. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
July 10, 2024

We had an excellent experience with our recent purchase. We appreciate all that was done. More

by Matt Donovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Spencer & Andy Rubin
Jul 12, 2024 -

Andy Mohr Toyota responded

That's great to hear, Matt! Thank you so much!

May 29, 2024

Fast,efficient,and knowledgeable. that’s all you need!ok great lll be back soon More

by mikemcquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 31, 2024 -

Andy Mohr Toyota responded

We really appreciate your kind words, Mike! Thank you so much!

May 21, 2024

Didn’t truly get to negotiate price with my trade in and was truly low balled, then all the paperwork for the car I was interested in was thrown in front of me super quick in hopes I would just sign away wi More

by Tommie520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
May 22, 2024 -

Andy Mohr Toyota responded

We’re sorry to hear you feel this way, Tommie. Our General Manager would be happy to speak with you to see what we can do to make things right. His name is Ben Mendoza and he can be reached at bmendoza@andymohr.com or 317-563-0788.

April 19, 2024

Communication was an issue with text this time. I could not see the virtual progress of the maintenance on my car. Also after 90 minutes of waiting the agent came to ask about my agreed recommendat More

by decayjr
Recommend Dealer
Yes
Employees Worked With
David Louderback
Apr 19, 2024 -

Andy Mohr Toyota responded

We're sorry to hear this, but we do appreciate your feedback. Our management team will review what went wrong here to try and prevent it from happening again in the future.

January 26, 2024

Attempted to purchase a car for a great deal. They confirmed it’s availability before I drove over 1hr 20 min. and I got as far as signing for the car. Then the manager comes out and says they so More

by GShaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CJ
Jan 29, 2024 -

Andy Mohr Toyota responded

We appreciate your take on the situation. It was our understanding that you weren’t comfortable with the interest rate and chose not to move forward. If that’s not the case, our General Manager would be happy to speak with you and help clear things up. Ben can be reached at bmendoza@andymohr.com or 317-563-0788.

December 21, 2023

We contacted Andy Moore Toyota on cars. com. They communicated with us. We came in, test drove the car and decided to buy it. They were very helpful. We drove it home that night. More

by paulagrnsy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
River
Dec 22, 2023 -

Andy Mohr Toyota responded

That's great to hear, Paula! Thanks so much for taking the time to share your experience, and congratulations on your new vehicle!

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