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Andrews Cadillac Brentwood

Brentwood, TN

4.8
525 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 525 reviews

July 10, 2023

We worked with Andrea Anderson and ordered a new XT6. She was very knowledgeable and professional and kept us informed at each step. I would recommend Andrews Cadillac and Andrea Anderson. More

by 4bogles
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Anderson
Jul 13, 2023 -

Andrews Cadillac Brentwood responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, Nelson (615) 373-3800

July 09, 2023

Everyone in the dealership was very nice and friendly the building was very clean and great coffee. More

by bruce_brown37217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 09, 2023

Consistently excellent service. It is obvious that this is a family-owned business that cares about its reputation and place in the community. More

by grandpa8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Thanks, Nelson (615) 373-3800

July 09, 2023

Bridget was excellent to work with and the team was extremely helpful with my service needs More

by CARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

Carl, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, Nelson (615) 373-3800

July 09, 2023

They are always nice and go above and beyond to help. I never feel taken advantage of. More

by Lindsay-nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

July 09, 2023

Consistently excellent customer service. Reliable scheduling. Great communication. Very nice employees. A really pleasant experience even for an unpleasant chore. More

by GINACAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

Ginacat, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know! Thanks, Nelson (615) 373-3800

July 08, 2023

Easy to work with Bridget Miller excellent service advisor she always get me worked in their schedule when convenient for me More

by BBRIDGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

While waiting. The atmosphere was warm and welcoming. When I received my car, they washed it. It truly touched my heart!!! Thank you! More

by SANDRABURT779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Service Department
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

Everything that need to be serviced was done promptly. Called the day before and was able to get an appointment the next day. More

by REMEM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Miller
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

The representatives are always, kind, friendly, helpful and responsive. They listen, and do their best to provide quality service. More

by BLUE.CHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

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