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Andrews Cadillac Brentwood

Brentwood, TN

4.8
525 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 525 reviews

July 22, 2023

Andrews Cadillac is the best dealership Rob was so helpful he took his time and explained everything to me on the car I left there felt very comfortable and very happy with my purchase More

by LISAANNDREW55
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Benton Boer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Andrews Cadillac is nice and Andrea Anderson is THE BEST sales associate that I have ever worked with! I have purchased multiple luxury cars from dealers in different states and Im so glad that I had the op More

by Tessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Andrea was knowledgeable- professional-confident and well prepared every interaction we had regarding the xT5. She had excellent follow up and communication with me. She was a pro! More

by mstevens
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Very responsible, respectful. Always helpful. Good people there who have taken great care of what I needed. More

by Pluto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cost
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Andrea was amazing to work with. She is very knowledgeable and professional. She went above and beyond. The service I received was excellent! I do not prefer the car buying exper More

by pmhoppenstedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benton Boer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Everyone is very helpful and knowledgeable about my auto. Also the maintenance and repairs are done timely. It is most always a pleasant experience. More

by terrydeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

They were great with answering questions. Shawn helped us greatly and we’d recommend him. More

by aspenflarity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Haramija
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Great costumer service. Easy to work with and very responsive. They explained everything I need to know about my new car. More

by ljanicak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Haramija
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Friendly service. Main concern is whether or not they can be trusted when work is recommended. We were told certain Preventive maintenance was needed, when in fact we More

by DAVIDDANTZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your feedback. I left you a voicemail regarding your visit. The technician recommended replacing your cabin air filter and engine air filter. You did have those replaced a little over 6 months ago at our store. Our technicians will recommend replacement of filters as they start to show signs of being dirty. This can be as soon as 3 months after installation or as long as 12 months, it all depends on the weather, humidity, pollen, dust, etc. as to how quickly the filters become dirty again. I apologize if this was not properly explained. I will speak with the service team regarding the importance of effectively communicating our tech's recommendations. I hope you have a great day! Katie Carter Service Manager

July 20, 2023

The easiest car purchase I have ever had. I am very satisfied and I highly recommend this dealership. More

by laleeps
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter
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