Anderson Toyota Lexus

All three gentlemen were very helpful and professional. They worked with me and never got bent out of shape during the negotiation process. I feel like I got a great deal and was treated fairly. The financ They worked with me and never got bent out of shape during the negotiation process. I feel like I got a great deal and was treated fairly. The finance person, Phil, went so far as to set up the Bluetooth feature in my new car for me! A great group of people to work with. More

Great experience. Professional. Worked with us to make Great experience. Professional. Worked with us to make sure we were satisfied with our final decision. Stayed in contact, but were not high pressur Great experience. Professional. Worked with us to make sure we were satisfied with our final decision. Stayed in contact, but were not high pressure. Went above and beyond expectations. Made sure all our questions were answered. Would recommend to friends. More

best ever i don't like to deal with anyone else. i have been a customer for about 8 years. they are the are the most professional and freindly group out there. i never fail to feel right at home whenever been a customer for about 8 years. they are the are the most professional and freindly group out there. i never fail to feel right at home whenever i stop in for fwhatever reason....in fact i often will stop to just say hi. they treat everyone like a valued family member More

David and his manager were kind, friendly and respectful of our wishes not to be harrassed by phone calls. Dave had good knowledge of the Rav4 and other models of cars. He spent time getting information for of our wishes not to be harrassed by phone calls. Dave had good knowledge of the Rav4 and other models of cars. He spent time getting information for us as well as woking with the service department to be sure our car was ready for us and we were satisfied with it when we picked it up. He also has called to check for any questions that may have come up since our purchase. We had questions and Dave answered them for us. He also has been there to help us with a slight scratch on vehicle to get that fixed. The loan officer was kind and courteous. He was very helpful with our questions. The process of obtaining the loan with Toyota went smoothly. We would advise anyone who is car shopping to do business with Anderson. Sincerely, Bill and Florn Heintz More

Don Smith is an excellent salesman and because of his honesty, patience and perservance we purchased the toyota 4runner. He was so helpful explaining each vehicle we wanted to drive and explained everyt honesty, patience and perservance we purchased the toyota 4runner. He was so helpful explaining each vehicle we wanted to drive and explained everything we wanted to know. His manager Devin was also very helpful and we appreciated all he did. Don kept the communication open even after we had decided to buy another brand, he still called on Monday and asked what we had purchased. We had decided to stay with Toyota and were going to call him. After the purchase he has explained everything in detail and even called today to ask if we have any more questions. Its great your dealership has a PR dept and we appreciated all the follow-up calls from Aaron--he is so enthusiastic and willing to answer any questions also.. You can be so proud of your dealership and everyone who works there and also the service dept as they are all so helpful and polite to the customer. Thank you to everyone there--we are so happy with our new 4runner and so thankful how it all worked out. More

Dave Johnson knew our requirements up front and contacted us with a used minivan that met our needs. He was very professional. We had our little kids with us and he helped us efficiently check everything o us with a used minivan that met our needs. He was very professional. We had our little kids with us and he helped us efficiently check everything out and take turns test driving it. My husband finished the paperwork in under an hour. This is the first vehicle we've purchased from a dealership and we couldn't have asked for a better experience. More

Dave was great!! He is exactly the kind of man you want to have when looking for a car. He was very helpful and listened to what we wanted and did not try to push us into something we did not need. I ver to have when looking for a car. He was very helpful and listened to what we wanted and did not try to push us into something we did not need. I very much recommend asking for him if you are looking for a new or used car. We are very happy with our purchase. More

Excellent buying experience provided by sales consultant, Ron Neuschwander. Ron was dedicated to satisfying my needs and was flexible in working through the process. Organization was friendly and focused on Ron Neuschwander. Ron was dedicated to satisfying my needs and was flexible in working through the process. Organization was friendly and focused on supporting my requests to bring the purchase to completion. Top notch job by all involved and I plan to purchase from Anderson in the future and am recommending them to family and friends. More

Customer service seems to be one of the top priorities. They seemed to be very concerned that the customer was happy. When I pointed out a minor mark on the seat, they were quick to offer to have the leath They seemed to be very concerned that the customer was happy. When I pointed out a minor mark on the seat, they were quick to offer to have the leather repair man fix the problem. They were also quick to mention that if they didn't have the exact vehicle in stock, they'd be very willing to locate a vehicle instead of trying to convince me to buy the one on the lot (I took the one on the lot). They were also reasonably good to deal with on purchase pricing. More

Guy Doty is an extremely personable, caring and knowledgeable salesman, and I would purchase another vehicle from him and Lexus of Rockford in a heartbeat. To date, my husband and I have owned thre knowledgeable salesman, and I would purchase another vehicle from him and Lexus of Rockford in a heartbeat. To date, my husband and I have owned three Lexus vehicles, and Guy is the salesperson wo sold us the last two. It has certainly been a pleasure dealing with both the sales and service departments at Lexus of Rockford, and I consistently speak very highly of the entire dealership to family members and friends. I look forward to buying yet another Lexus vehicle from them again in the future! More