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Anderson Toyota Lexus

Loves Park, IL

4.9
2,164 Reviews
Anderson Toyota and Lexus of Rockford are part of the Anderson Automotive Group which has been serving the Rockford IL area for over 50 years. Our goal is to do everything possible to provide our customers with the best products and services at all times, while treating every client with the respect they deserve. Our dealership is located on the corner of Riverside and Perryville in Loves Park IL, conveniently near I-90. We provide our customers with state-of-the-art diagnostic equipment in both our Lexus and Toyota service departments, free WiFi, a children's area, and the best new and used car selection in the area. You'll also find amenities such as a one of a kind dog park (we're pet friendly!), and an outdoor fountain and lounge area. The majority of our employees have been with the dealership for many years, giving you the same familiar friendly faces to come back to for service and sales. Our entire staff is completely committed to your satisfaction.
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4100 N Perryville Rd

Loves Park, IL

61111

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Showing 2,164 reviews

April 12, 2013

Always happy with the Anderson Toyota service department. We have two vehicles we bring here and have always been satisfied with their promptness and pricing. Bob is always friendly, and explains things we More

by KatieSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 14, 2012

Games, games, games. I was told verbally they would match a lower price from another dealership, when I went in the next day all of a sudden the price was $1000 more. They told me they couldn't go that low a More

by jtricks81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy, Devin (Sales managers)
October 02, 2012

Mike Sartino did a great job showing us a car. He has more knowledge about the lexus prodcut than anyone that i know. Matt Nichols ensured that our tire pressures were correct at delivery. More

by CarolineSmall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Sartino
July 20, 2012

After to agreeing to match an eprice over the phone with Kristi on a new Tundra. I waste an hour and a half driving over and watching Troy the sales manager play games with me thinking I'm an idiot and tryi More

by ronjans
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristi Alguire Sales Troy Hancock Sales Manager
February 22, 2012

Worst dealership I have ever dealt with; ever. I was warned by my parents and a good friend that this dealer was terrible. Wow, they were spot on. When we walked in were were greated by a friendly sale More

by lexusman123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nameless
November 16, 2011

I have dealt with this dealer for more than seven years and bought five cars after a lifetime driving Cadillacs and briefly Jaguar.Wanting to trade a Jaguar that I bought on impulse, I could not obtain any More

by Paul Ingrassia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Sartino, Jeff Arnquist, Mike Parent
July 02, 2011

Anderson has a monopoly on bigger car dealerships in Rockford, so if you want to shop locally, you're out of luck, which is why they treat people they way they do. I went in prepared and knowledgeab More

by Well Prepared Car Shopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
November 01, 2010

My sales experience was wonderful, but I want to add that customer service is a way of life for Lexus of Rockford. I was hit one block away from the dealership the day after I bought my car, and while I was More

by KristaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Poffinbarger
July 24, 2010

I totaled out my 2007 Corolla a couple of weeks ago. Looking to replace it, I went to 4-5 other dealers before coming to Anderson Toyota. I was looking for a slightly used Toyota with a manual transmi More

by sdifrancesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith (Salesman) and Mike Parent (Business Manager)
June 28, 2010

A great car buying experience. From the time we walked in the dealership, we were treated as royalty. No pressure was applied,and very friendly folk. We were greatly impressed. Would definitely recommend thi More

by crabby62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don and Aaron