Anderson Toyota Lexus
Loves Park, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Me and my family went to Lexus yesterday and bought a car. The sales person was Matt Jeronimous, he was very helpful and knowledgeable with the car that he was selling. We asked from all the options of t car. The sales person was Matt Jeronimous, he was very helpful and knowledgeable with the car that he was selling. We asked from all the options of the car to where it was made and he was able to answer all the questions and if there is anything he cannot answer he checks it for us promptly. So in short we were sold, but mostly we like the car. The other person was Dave Person in finance, he was quick and very accommodating, specially I have my little kid who asks too many questions. I highly recommend this two guys at Anderson. Thank you. More
Mark is helpful and informative when I have questions. He takes time to explain what is going on with my vehicle, and why or why not a given condition may be a problem. His recommendations are reasoned and u takes time to explain what is going on with my vehicle, and why or why not a given condition may be a problem. His recommendations are reasoned and understandable. When I drive away, I'm always confident my car is safe and reliable. More
Took car in for oil change, after 1 1/2 hrs asked what was taking so long, service rep couldn't find car, after questioning other rep, found car. I t seems that appointments don't mean a thing. Since the was taking so long, service rep couldn't find car, after questioning other rep, found car. I t seems that appointments don't mean a thing. Since the dealer moved off E. State ST, the service dept has gone down hill. They don't seem to care about customers, or, the time it takes them to do any simple work. Service reps act like they don't care about customers. After doing business with them for over 10 years, I will no longer go to this dealership, and, would tell others to avoid them. If I was in the market for a new car, I would find some other dealer to go to, even if I had to go out of town to get there. They are no longer the dealership they used to be. More
I was returning from vacation in Wisconsin to my home in Virginia Beach when the dreaded "check engine" light came on when I was still in WI. Closest Toyota dealership did not have a tech who could diagnos Virginia Beach when the dreaded "check engine" light came on when I was still in WI. Closest Toyota dealership did not have a tech who could diagnose and fix whatever the problem was. They did however call Anderson Toyota to ensure they could take care of whatever was wrong. Great referral - Anderson not only took me right in but they diagnosed the problem quickly and said they had the part and could make the repair. Within two hours, I was back on the road and had no further problems on the entire trip. My experience with Anderson Toyota was top notch and hats off to Wesley J. Dundas who was my service adviser. My experience with this dealership couldn't have been any better. I would highly recommend this dealership for any service issue and will certainly keep them in mind on future trips between WI and VA (I make about three each year). More
I rated all 5 starts because when I purchased my Rav4 from Anderson Toyota, the salesman I worked with was Zach Taylor and he was very helpful and friendly. He really did make it a stressless experience from Anderson Toyota, the salesman I worked with was Zach Taylor and he was very helpful and friendly. He really did make it a stressless experience for me so I do recommend Zach to anyone that is looking to buy a new or used Toyota. More
we were on the lot for 7+ hours before we were able to drive off the lot in a car that we had bought. they were taking their sweet time and really did not check on my wife and i . i had to go to them to s drive off the lot in a car that we had bought. they were taking their sweet time and really did not check on my wife and i . i had to go to them to see what was taking so long,and kept getting in 10 more minutes 7+ diff. times and kept getting the run around, they ran a credit report with out authorization (signature) called 2 days later to have us come back in to sign the credit release papers and had us put the date of sale not the date we came back in on the form. advice make sure you read before you sign and ask plenty of questions and check your credit records if you did not sign or give permission for credit check!!! More
The sales and service areas were extremely clean. Immediately met by a service representative in clean Toyota front desk attire. The waiting area was clean and comfortable, with a well stocked assso Immediately met by a service representative in clean Toyota front desk attire. The waiting area was clean and comfortable, with a well stocked asssortment of cookies and coffee. Seating was comfortabe. Friendly sales person took a moment to say hello, and give me his card. More
Matt Jeronimous, Jon Detrick, and Dave Pearson were a pleasure to work with. Professional, knowledgeable, friendly, and very engaging. Our experience at this dealership was unlike a "typical" car deale pleasure to work with. Professional, knowledgeable, friendly, and very engaging. Our experience at this dealership was unlike a "typical" car dealership experience. The sales personnel were very helpful but not invasive or pushy. Created a great environment for asking lots of questions and getting straight answers. We are value shoppers and this dealership had the vehicle we wanted at a very competitive price. We will certainly make this dealership our first stop for our next car purchase. More
The service department is always outstanding. Jeff and Rob are extremely helpful. The service area is always clean. Recall notices have been automatically resolved without my intervention. Rob are extremely helpful. The service area is always clean. Recall notices have been automatically resolved without my intervention. More