Anderson Toyota Lexus

Jeff was friendly and genuine. He was willing to work us; we did not feel pressured at any time. Beautiful rainbow as we drove off the lot! us; we did not feel pressured at any time. Beautiful rainbow as we drove off the lot! More

As a woman, I have had very negative experiences in the past with car dealerships. A few months ago my husband was in the market for a new Toyiota and he sent me to do the pre-search. This is when I met past with car dealerships. A few months ago my husband was in the market for a new Toyiota and he sent me to do the pre-search. This is when I met Kristi. She was great!! And steered me to a salesman who was also wonderful. So now, when I was in the market for a car of my own, I immediately contacted Kristi. Her responses were quick, friendly and helpful. She intorduced me to Dave and he was fantastic. He answered all my questions (and I ask a lot) took me on multiple test drives and helped me through the purchase process. Everyone at the dealership treated me kindly, friendly and with respect. They made this a very fun process. I will recomend them to all of my friends. Sincerely, Bernadette Duquette More

Our experience at the Lexus of Rockford was positive from the moment we met Chris Beto. He treated us exceptionally well. We never felt pressured. He was genuinely interested in making our purchase become the moment we met Chris Beto. He treated us exceptionally well. We never felt pressured. He was genuinely interested in making our purchase become a reality. More

Jeff was very friendly and knowledgable of the vehicles we looked at. He did not push, which is a turn off for us. We enjoyed talking with both Jeff and Mike. They were very friendly and professional in de we looked at. He did not push, which is a turn off for us. We enjoyed talking with both Jeff and Mike. They were very friendly and professional in dealing with. THANKS! We are enjoying the Prius V thoroughly. I know we will enjoy the gas savings. More

Jeff was very straight forward with me. Took his time and didn't push me to buy anything. Even took time out of his day to come with me on the test drive to my house and to explain everything to my wife and didn't push me to buy anything. Even took time out of his day to come with me on the test drive to my house and to explain everything to my wife to fill her in on the deal we got on the Tacoma truck we love it. Even when we were signing the paper work he even kept an eye on our boys so we could get it done. Thanks for everything and if we ever decide to buy another car we will be back. Mike & Adriana More

Me and my family went to Lexus yesterday and bought a car. The sales person was Matt Jeronimous, he was very helpful and knowledgeable with the car that he was selling. We asked from all the options of t car. The sales person was Matt Jeronimous, he was very helpful and knowledgeable with the car that he was selling. We asked from all the options of the car to where it was made and he was able to answer all the questions and if there is anything he cannot answer he checks it for us promptly. So in short we were sold, but mostly we like the car. The other person was Dave Person in finance, he was quick and very accommodating, specially I have my little kid who asks too many questions. I highly recommend this two guys at Anderson. Thank you. More

Mark is helpful and informative when I have questions. He takes time to explain what is going on with my vehicle, and why or why not a given condition may be a problem. His recommendations are reasoned and u takes time to explain what is going on with my vehicle, and why or why not a given condition may be a problem. His recommendations are reasoned and understandable. When I drive away, I'm always confident my car is safe and reliable. More

Took car in for oil change, after 1 1/2 hrs asked what was taking so long, service rep couldn't find car, after questioning other rep, found car. I t seems that appointments don't mean a thing. Since the was taking so long, service rep couldn't find car, after questioning other rep, found car. I t seems that appointments don't mean a thing. Since the dealer moved off E. State ST, the service dept has gone down hill. They don't seem to care about customers, or, the time it takes them to do any simple work. Service reps act like they don't care about customers. After doing business with them for over 10 years, I will no longer go to this dealership, and, would tell others to avoid them. If I was in the market for a new car, I would find some other dealer to go to, even if I had to go out of town to get there. They are no longer the dealership they used to be. More

I was returning from vacation in Wisconsin to my home in Virginia Beach when the dreaded "check engine" light came on when I was still in WI. Closest Toyota dealership did not have a tech who could diagnos Virginia Beach when the dreaded "check engine" light came on when I was still in WI. Closest Toyota dealership did not have a tech who could diagnose and fix whatever the problem was. They did however call Anderson Toyota to ensure they could take care of whatever was wrong. Great referral - Anderson not only took me right in but they diagnosed the problem quickly and said they had the part and could make the repair. Within two hours, I was back on the road and had no further problems on the entire trip. My experience with Anderson Toyota was top notch and hats off to Wesley J. Dundas who was my service adviser. My experience with this dealership couldn't have been any better. I would highly recommend this dealership for any service issue and will certainly keep them in mind on future trips between WI and VA (I make about three each year). More