Anderson Toyota Lexus

Anderson Toyota is the epitome of customer service I found a van that I wanted on line, I called, spoke with Danny and he got the ball rolling. I came to see the van, he helped me compare the used van I found a van that I wanted on line, I called, spoke with Danny and he got the ball rolling. I came to see the van, he helped me compare the used van against a new van, and I came to the conclusion that I wanted to purchase the 2011 XLE. Danny was amazing, he answered all of my questions, helped me through the process, and when the car needed a part replaced, he drove the part to me and replaced it for me in the driveway, so that I would not have to drive back to IL to have the part replaced. I will tell all of my friends and family that are in the car market to drive the extra few miles and head over to Anderson Toyota. I am very pleased with the customer service of this dealership. Mike made the finance process as easy as pie :) More

Excellent service from Zach Taylor Just recently purchased a vehicle from Anderson Toyota and Zach Taylor was very pleasant to work with. He was very knowledgable and helped me get a g Just recently purchased a vehicle from Anderson Toyota and Zach Taylor was very pleasant to work with. He was very knowledgable and helped me get a great deal on my car. Overall this was the best car buying experience I have had. Thank you Zach! More

Excellent service from Al Smith Al "Buck" Smith was such a helpful and knowledgeable salesman! He helped us find the perfect "gently" used Corolla for our daughter. I feel we receive Al "Buck" Smith was such a helpful and knowledgeable salesman! He helped us find the perfect "gently" used Corolla for our daughter. I feel we received a great price and the overall experience at Anderson Toyota was really good. Thanks for all your help Al! More

First Class Experience I recently purchased a 2015 RX350 F Sport vehicle from this dealer. I was looking for a vehicle with very specific features and had several negative I recently purchased a 2015 RX350 F Sport vehicle from this dealer. I was looking for a vehicle with very specific features and had several negative experiences with other Lexus dealers in the past several months while searching for just the right car. At this juncture, I had almost given up on the Lexus brand due to frustration and fatigue. Just as I was about to purchase another brand, I noticed this dealer had the exact vehicle I wanted. From the first phone call, this was a very different experience from the other dealers. Matt was knowledgeable, flexible, and just an all around pleasure to deal with! I would highly recommend this dealership especially when compared to several others in various regions. This dealer is a bit far from home but it is worth the effort for the customer service. More

Friendly, Helpful, and Courteous I was visiting Rockford/Loves Park from Ohio. When I went to leave my motel, I discovered a slashed flat tire on my Lexus. I called Anderson Lexus, th I was visiting Rockford/Loves Park from Ohio. When I went to leave my motel, I discovered a slashed flat tire on my Lexus. I called Anderson Lexus, thinking they would recommend a tow truck company to bring my car into their dealership. Within 30 minutes a friendly, helpful man arrived at the motel and put the spare tire on the car for me so I could drive to the dealership. When I arrived at the dealership, everyone was friendly, helpful, and went above and beyond to quickly get a new tire installed on my car. I was treated as a member of the "Lexus Family" which was comforting being 300 miles from home. I cannot thank everyone enough for assisting me. More

Ben Bleed Excellent Service Ben went above and beyond.I'm very particular when making a purchase and always looking for quality service and product.Ben provided that and more. Ben went above and beyond.I'm very particular when making a purchase and always looking for quality service and product.Ben provided that and more. More

Josh was great!! Bought a Pontiac G6 for my daughter from Josh Maturano. He was the only salesman I wanted to deal with. Even though the car was at a sale price that w Bought a Pontiac G6 for my daughter from Josh Maturano. He was the only salesman I wanted to deal with. Even though the car was at a sale price that we could not negotiate a lower price, we ended up getting a quality car for a fair price. It "Blue Booked" $3,000 over what we paid. My daughter loves the car, the salesman (Josh) was unbelievably smooth and professional even though he is very young. He was very honest and did above and beyond what we expected. The tank was on empty and he made sure we got a full tank of gas before we took the car. More

Friendly, Courteous, Helpful Jeff Spiess was very helpful in all aspects of my recent purchase of a Camry. He was willing to take the time to ensure that I would get the best car Jeff Spiess was very helpful in all aspects of my recent purchase of a Camry. He was willing to take the time to ensure that I would get the best car for me and be happy with my purchase. He could answer all questions (or find the answer to any he did not know), and also helped me get to know the different aspects of my new car. Great job, Jeff! More

Purchase of Used Lexus We have worked with Mike Sartino for the past (11) years, having purchased (5) vehicles from him during that time. He has always been trustworthy, re We have worked with Mike Sartino for the past (11) years, having purchased (5) vehicles from him during that time. He has always been trustworthy, reliable and so friendly. Hence we have always known that we have been given the best price, the best service and that if we ever need anything he will be there. This has proven itself time over time. This latest experience was delightful. Mike made sure the car was "clean" because I'm a bit fastidious when it comes to that. Thanks Lexus and thanks Mike. Kathy and Bob Vigna More

Super Sales Consultant From start to finish we were certainly given excellent care, treatment and individual attention by a very knowledgeable Matt Jeronimus. He presented From start to finish we were certainly given excellent care, treatment and individual attention by a very knowledgeable Matt Jeronimus. He presented himself and your product so excessively well without going over the top and being pushy or overbearing. He certainly had a great grip on the features and working of each automobile we looked at. It's refreshing to have a dealership filled with such individuals. Also would like to commend Dave Pearson for his wealth of knowledge and personality in explaining the leasing process to us, which by the way, we opted for, not even thinking of that route upon purchasing. They were truly a winning combo of super individuals for the Lexus corporation, and both my husband and I will truly feel very comfortable if our needs should arise for questions or concerns on our new RX350. Thank you so much for scrutinizing individuals to represent your products to the degree that these two gentlemen have displayed. Ulan and Cindy Price Freeport Il More