Anderson Toyota Lexus
Loves Park, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,170 reviews
Second Purchase I had a Rav4 was shopping - viewing Anderson used cars. Stopped to talk and arrange a test drive on a later date. Danny Miethke came out in the terrib I had a Rav4 was shopping - viewing Anderson used cars. Stopped to talk and arrange a test drive on a later date. Danny Miethke came out in the terrible cold. We talked and messaged each other. Danny helped me get a brand new Corolla Sport. He braved the cold and went the extra mile for me. I would highly recommend him. I have had extremely good luck with service since 2011. More
Jacob has been servicing all 4 of our Family Toyotas As we moved from the east coast, we tried few dealerships in the area, IL and WI. The most important thing for me was to build trust, I first met Jac As we moved from the east coast, we tried few dealerships in the area, IL and WI. The most important thing for me was to build trust, I first met Jacob when he was simply assisting the service advisors ( Larry and co); and so happy to see and follow his growth to Service Advisor. I come back / call in and ask for him and will come in only when he is at work. That is the kind of Trust I have built with him. Recently I had a check engine light come on along with two others, it was snowing and single digit Temp, I called Jacob and he said enough for me to keep driving, subsequently we pulled over at a local Toyota Dealer and Jacob spoke with the service Advisor and confirmed his Diagnosis and had my anxiety level way down to normal. I wrote this from the Anderson Toyota waiting room, two weeks since I had the light come on, and he is having a look at it and I know that I am in Good Hands. Thanks Jacob, it’s a pleasure coming in and spending with Anderson Toyota, and hope you get a larger share of my pennies than not. To me Jacob = Toyota. Your one of a kind. dk Customer # 67609 on the 17th of Jan 2015 More
Funny thing happened on my way to Menards First of all, let me say what a pleasure it was dealing with Chris and John yesterday. Going to Menards to get some home stuff, passed by the Anderson First of all, let me say what a pleasure it was dealing with Chris and John yesterday. Going to Menards to get some home stuff, passed by the Anderson dealer and saw the 2013 Ford Taurus SHO on their lot. We stopped and I got out and perused the car for a few minutes, just enough time for Chris to come out in the cold weather and see if he could help, that got me inside the door. From there we spent around 4 hours talking about, driving, and financing the car, seemed like only minutes as both Chris and John were easy and great to work with. Chris hand washed the car for me since there were no detailers available, gave me a future detail, and filled the tank for me. Could not have asked for better service, and I have done this car buying thing quite a few times. John in finance was also great, got me into the car at a reasonable rate and offered advice on how to build up credit scores. I must say I was extremely pleased and surprised at the ease of buying a Ford from a Lexus dealer with the help of both Chris and John. I would strongly recommend seeing them for a new or used car purchase. More
Great purchasing experience. Our salesman (Dylan DeVires) had been in sales only a month when we made our purchase. We asked him a simple question "Why should we buy from you inst Our salesman (Dylan DeVires) had been in sales only a month when we made our purchase. We asked him a simple question "Why should we buy from you instead of the dealership next door?" There was the deer in the headlights look in his face. But only for a moment. He was versed in the product line. Asked enough questions to determine a recomendation. He not only found a car that would fit our needs but we were able to get it at a discount. The test drive went well except at the end the steering went out. The problem was found and the head of service came out to inform us of the root cause as well as solution. The financials were professionally taaken care of by Dan Clapper.it seemed that all the people we delt with from sales to finance to service to the teck putting on the plates were very friendly,easy to deal with and personable. More
Unexpected Experience!!!! My husband and I have been searching for a truck for the past year. We decided to go with Toyota, but heard really bad review from friends about thei My husband and I have been searching for a truck for the past year. We decided to go with Toyota, but heard really bad review from friends about their experiences. We have been to Anderson Toyota many times before, but decided to walk away because of pushy salesmen so we were surprise on how laid back Dan Miethke was! We love the laid back sales approach especially since we know what we are looking for and did not need to be pushed into anything that we did not want. Dan Miethke was very friendly and accommodating to our needs. Overall he was a great person to work with. For the finance department, John Wegner was a pleasure to work with and he worked hard for us. We really appreciated his effort to try to meet our needs as we negotiated for our 2015 Tundra. Overall, John Wegner is great at what he does and very professional. Thank you Anderson Toyota for giving us an unexpected experience!!! Wonderful place to purchase the right vehicle! We love our new 2015 Toyota Tundra SR5! More
Buying Used Envoy Great experience. Jeff was very helpful and patient, as I was having a VERY BAD DAY with other dealerships. Got a great deal on a good vehicle. Thank Great experience. Jeff was very helpful and patient, as I was having a VERY BAD DAY with other dealerships. Got a great deal on a good vehicle. Thank you Jeff More
Treated like Royalty We just leased an RX 350 from Lexus of Rockford. The customer service here is absolutely incredible. My husband and I were treated with kindness and We just leased an RX 350 from Lexus of Rockford. The customer service here is absolutely incredible. My husband and I were treated with kindness and professionalism second to none. Every person we dealt with was knowledgeable and very accommodating. It was a pleasure talking with and getting to know everyone. I JUST LOVE MY NEW CAR!!!! More
Third time was a charm My husband and I just purchased our third Lexus from Lexus of Rockford. Just like our past two buying experiences, this third one was exceptional. C My husband and I just purchased our third Lexus from Lexus of Rockford. Just like our past two buying experiences, this third one was exceptional. Chris Beto worked with us from beginning to end making sure we got the car we wanted and helping us learn about all the many features. He put in a long day for us and we can't thank him and the entire team who helped us enough for going above and beyond to make this again, a great experience. Unless we move out of the area, I can't imagine purchasing a car from any other dealer in Rockford. Our thanks to Chris, Matt and Josh for the great service and what was again, a truly wonderful car buying experience. More
Great experience My experiences with Toyota have always been great. I previously had a Toyota Corolla and was in for oil change, when al smith came up and was talking My experiences with Toyota have always been great. I previously had a Toyota Corolla and was in for oil change, when al smith came up and was talking to me about my Corolla. I was not expecting to get a new car that day, but after talking with al smith awesome car sales man he was able to get me and my family into the Rav 4 which is a better fit for our family. Al smith was a great guy,good with my son when he started getting antzy,always made sure we were doing ok. I would recommended Toyota to anyone looking for a car and to al smith. I dealt with his brother don when I bought my last car. Al smith is a great car salesman made it a better experience. The Toyota team is the best will never go else where. More
Best Dealership Around Working with Anderson Lexus has been nothing less than excellent. From the time I walked into the showroom and met with Ben till the time I left with Working with Anderson Lexus has been nothing less than excellent. From the time I walked into the showroom and met with Ben till the time I left with my new vehicle it felt like I was surrounded by family. Ben was awesome to work with, taking the time to show me many different cars and answering all of my questions. I was at the dealership most of the day but at no time did Ben seemed rush; always ready to answer more questions. Ben is definitely the person to see for anyone looking for a new car (my family has already bought a couple from him). I also have to mention working with John in finance was pleasurable. Due to a blemish on my credit from 2 years ago I knew that financing would be difficult. John did not let that stop him from getting my paperwork approved. More