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Anderson Toyota Lexus

Loves Park, IL

4.9
2,168 Reviews
Anderson Toyota and Lexus of Rockford are part of the Anderson Automotive Group which has been serving the Rockford IL area for over 50 years. Our goal is to do everything possible to provide our customers with the best products and services at all times, while treating every client with the respect they deserve. Our dealership is located on the corner of Riverside and Perryville in Loves Park IL, conveniently near I-90. We provide our customers with state-of-the-art diagnostic equipment in both our Lexus and Toyota service departments, free WiFi, a children's area, and the best new and used car selection in the area. You'll also find amenities such as a one of a kind dog park (we're pet friendly!), and an outdoor fountain and lounge area. The majority of our employees have been with the dealership for many years, giving you the same familiar friendly faces to come back to for service and sales. Our entire staff is completely committed to your satisfaction.
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4100 N Perryville Rd

Loves Park, IL

61111

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Showing 2,168 reviews

February 01, 2015

Great experience-Great Vehhicle!! Just stopped in to look at the Toyota 4 Runner. Took a test drive and that was all it took. Love this new vehicle and the whole buying experience at More

by Harry King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Smith, Troy Hancock, Dan Clapper, Scott Dooley
January 31, 2015

Friendly and helpful Had a great experience. He was very nice and helpful with my budget. He got me a well priced, reliable, and safe car. I would highly recommend coming More

by Ashholenicole87@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 28, 2015

Buying a car My husband and I were in the need of another car. Since I had only owned Toyotas myself for the last 20 years, I was determined he was going to have a More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Smith, Ryan Corey, John Wegner
January 28, 2015

Great experiance, very happy. I went knowing I wanted a Corolla and Jeff asked me what I wanted, even color. Jeff and all the staff was very helpful. A had a great experience TODAY More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 23, 2015

Excellent dealership I stopped in to look at possibly buying or leasing a new Lexus Rx 350. Within 3 hours I drove away with one!!! Matt Jensen, Chris Beto and John Weg More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Beto, John Wegner
January 23, 2015

Nice Atmosphere! The Corolla that I purchased on 1/19/15 was the first car I have shopped for and bought at Anderson. My very positive experience with the service dep More

by pp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Bloomingdale, Dan Clapper
January 21, 2015

“Thank you for your patience and understanding, Lexus of Roc When I was in a car accident on 12/16/2014, one thing I knew I was going to have to do and immediately wasn't looking forward to doing....Car Shopping More

by cindyconnors83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Beto, Dave Pearson, John Wegner
January 21, 2015

purchased a used Jeep (which was pre owned by an emplyee) Hello, Purchased a Jeep working with Ben Bleed and Matt Jensen. The Computer system is apparently not working properly remote start does not work, d More

by jeep
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 13, 2015 -

Anderson Toyota Lexus responded

We apologize for your negative experience. At Anderson Toyota and Lexus of Rockford, we are committed to fair, honest car buying and servicing experiences. Thank you for taking the time to write the review. Despite our Dealership’s investment in the most advanced automotive diagnostic equipment available, we were not able to determine the cause of your car’s mechanical failures as it had not been serviced at our dealership since you purchased it. At the time of purchase, there were no mechanical failures with the vehicle. 

We have been in business for 45 years and have always put the interest of our customers ahead of our own when possible.

 We empathize with your situation, and hope that you are able to find resolution for your repairs with the dealership you have been working with. If I can personally assist at all in the matter by providing documentation of our findings upon examination of your car, please contact me directly.

January 18, 2015

Second Purchase I had a Rav4 was shopping - viewing Anderson used cars. Stopped to talk and arrange a test drive on a later date. Danny Miethke came out in the terrib More

by Shar01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 18, 2015

Jacob has been servicing all 4 of our Family Toyotas As we moved from the east coast, we tried few dealerships in the area, IL and WI. The most important thing for me was to build trust, I first met Jac More

by dk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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