Anderson Toyota Lexus

Excellent Service Special Service Campaign notice was received. Greg Langley was my Service Advisor. He arranged for a Maintenance at the same time. I was given a ri Special Service Campaign notice was received. Greg Langley was my Service Advisor. He arranged for a Maintenance at the same time. I was given a ride from the dealership to home as it was expected that the original Campaign thing might take a lot of time. Then they picked me up to take me back. Grant was the driver for that. And then I got to see Eloy Sosa who was the person I dealt with when I purchased the car. All great people and all very helpful. All in all a very good morning. More

Anderson Toyota Lexus / Lexus RX450hl Purchase My overall experience at Lexus of Rockford was A+. The entire staff was friendly knowledgeable and helpful. I worked with Chris Beto during my Lexus R My overall experience at Lexus of Rockford was A+. The entire staff was friendly knowledgeable and helpful. I worked with Chris Beto during my Lexus RX450hl purchase. Chris was instrumental in helping me decide which RX450 model was the right fit for my needs. He has great working knowledge of all the features and specs on the vehicles and was able to expertly answer all my questions until I was able to decide which one I wanted. He was also able to get the RX450hl in the color I wanted and with the interior color and features I wanted. After the purchase he took the time to sit with me and explain all the features on the car and helped me set them all up the way I wanted ....... Great Job Chris and much appreciated. Ben Bleed, in finance was also great to work with. He went over all of the numbers and made sure that I understood everything before signing the documents during my purchase. It made the actual purchase part of the process painless and quick, Thanks Ben! I also want to give a shout out to Steve Hefty. During my purchase process I brought my wife in to the dealership to have her take a test drive. Chris was not there that day but Steve was more than willing to help out and explained the features and specs on the car while she tested it out. Thanks Steve, You helped my wife feel comfortable with the car and the dealership. If you are looking for a new or used Lexus. I highly recommend Lexus of Rockford. More

Excellent Customer Service! Greg Langley, a Service Advisor at Anderson, assisted us with our scheduled auto service. He was very friendly and professional. He explained the Mu Greg Langley, a Service Advisor at Anderson, assisted us with our scheduled auto service. He was very friendly and professional. He explained the Multipoint Inspection and suggested future service our car may need in order to keep it running smoothly and in good shape. We have an older car and drive long distances so staying ahead of repair needs to prevent potential problems is very important to us. We greatly appreciated his time and knowledge. Will recommend him to everyone. Thank you, Greg! More

Great Experience Eloy Sosa, Sales Consultant at Anderson, was very professional and helpful with our used car purchase. He answered all our questions in detail about Eloy Sosa, Sales Consultant at Anderson, was very professional and helpful with our used car purchase. He answered all our questions in detail about the car's features and prior use. He spent a lot of time with us and was never pushy. Since we are on the road a lot and don't have much time, he even stayed late to meet us at the dealership one evening, and arrived early the next morning. Once we decided to purchase the car, Steve Brown, Anderson Business Manager, asked us all about our prior vehicle ownership and use. He then researched several extended service plans available and found a great one that fit our needs and we are very satisfied with. We greatly appreciate both Eloy and Steve's time in making our experience at Anderson a great one. Thank you! More

Sealed the deal Amidst a chaotic week, I turned to Keith’s guidance to navigate the many options I was drowning in. The consistent phone calls and follow ups are what Amidst a chaotic week, I turned to Keith’s guidance to navigate the many options I was drowning in. The consistent phone calls and follow ups are what sealed the deal for me, the personal connection made the vehicle search a much easier and smooth process. Much thanks. More

It was easy. Kim was so helpful during the whole process while not being pushy. He was comfortable to work with. I would recommended going to Anderson Toyota and Kim was so helpful during the whole process while not being pushy. He was comfortable to work with. I would recommended going to Anderson Toyota and asking for him. I love my new Highlander.! Also working with Tony was a good experience. He also made things easy and was enjoyable. More

Ryan and Tony were awesome! My husband and I needed a new family vehicle as we were nearing the end of our lease with a different Toyota. Ryan worked with our budget and was hone My husband and I needed a new family vehicle as we were nearing the end of our lease with a different Toyota. Ryan worked with our budget and was honest as we were making our decision. They were so accommodating and treated us as if we were their family. Thank you Ryan and Tony! Love our Cadillac! More

First time purchasing a car The was my first time purchasing a car and Toyota made it a very smooth experience! All my questions were answered in a way that I could understand. T The was my first time purchasing a car and Toyota made it a very smooth experience! All my questions were answered in a way that I could understand. Thank you! More

Always easy to work with, personable staff! As a first time car owner, I chose a 2014 Toyota Corolla S and I wanted to make sure my car was getting the proper care needed to last me a long time, As a first time car owner, I chose a 2014 Toyota Corolla S and I wanted to make sure my car was getting the proper care needed to last me a long time, and have fun with it in the process. I decided to take the car directly to Toyota Specialists and for me, that is Anderson Toyota. I've owned the car since March of 2017, and have always taken it to Anderson for oil changes, as well as parts and installation of those parts. Deb and Jose from the parts department were huge help in finding me a TRD Performance Exhaust System, TRD Oil Filter, and TRD Air Filter, as well as giving me options on what I can do for other TRD parts such as the lowering springs, sway bars, and front strut braces. Jose, as well as a few sales people and guys from Lexus next door come and visit me at my work to get food from time to time and often ask how the me and the car are doing. During a recent visit, Vince offered me the ToyotaCare+ package so I can save money on maintenance over the next few years. Today, Greg helped me get set up with my maintenance appointment, and gave me option with the ToyotaCare+ package, and then got the mechanics started on my 30,000 mile service by double checking with me on things that I didn't want done. It was a very fast service, despite all that is done on a 30,000 mile service, and I was very happy with all they did, and especially since they gave me a great deal! I look forward to coming back for years to come to get help with parts from Deb and Jose from the parts department, and help with service appointments and options from the service department from Greg as well as Vince. I especially enjoy that they come and visit me at my workplace, and I look forward to seeing them throughout the week! More

Excellent Customer Service!! I don't care for dealerships, but Anderson Toyota has the best customer service I have seen in a long time. Randy Vinyard (Service Advisor) was kind I don't care for dealerships, but Anderson Toyota has the best customer service I have seen in a long time. Randy Vinyard (Service Advisor) was kind and courteous. He answered all my questions with a smile. The service to my vehicle was fast and well done. The waiting areas, both inside and outside, are beautiful and well taken care of. Thank you for making my first experience with Toyota, a wonderful one! And yes, I will be back! More