Anderson Toyota Lexus

Friendly service. Eric is an enthusiastic car salesperson. He is very energetic and eager to show you all the details of the car you want to look and test drive. The te Eric is an enthusiastic car salesperson. He is very energetic and eager to show you all the details of the car you want to look and test drive. The test drive was very informative because Eric went over the features of the car as were on the test drive. It was a lot of fun. If he didn't know the answer to a question he never hesitated to ask someone else to get the information we wanted. He was always looking out for us to make sure we were comfortable and relaxed thru the whole process. The dealership did everything they could to get the car we wanted. Once it arrived it was everything we expected. Eric made sure that the final step, the payment process went smoothly. Ben was very knowledgeable and made sure the ownership of the car went as planned. Overall a well run business that cares about the customer. I recommend them highly. More

Love my Car! Excellent, friendly, helpful and stress-free experience. Told Keith Kruchten what I was looking for and he aced it with this car. Everything I was loo Excellent, friendly, helpful and stress-free experience. Told Keith Kruchten what I was looking for and he aced it with this car. Everything I was looking for with a great price. Ben Bleed thanks for taking your time in explaining my first loan experience. Definitely will be back to this dealership 😀 More

Above and beyond My Wife and I were looking to replace her 2004 Saturn Ion 3. We drove almost two hours from our home to Lisle Illinois because I prefer Honda’s and ha My Wife and I were looking to replace her 2004 Saturn Ion 3. We drove almost two hours from our home to Lisle Illinois because I prefer Honda’s and have purchased my last three cars from there. The salesperson there was pushy, kept calling us by nicknames, wouldn’t talk about a trade for the Saturn (we didn’t expect much, just didn’t want the hassle of junking it) and when he found out that I come from a military family, tried to play the Veteran card, which does not sit right with me to sell a car. We got up and walked out, very disappointed. I apologized to my Wife for wasting so much time to be treated poorly. After a stop for some tasty Krispy Kreme’s, we discussed our next move. I commented that Toyota was always what I would buy if not a Honda because of their excellent reliability reputation. We decided to go to the Toyota dealership a few miles from our home. We arrived about an hour before they closed, but we were not expecting to make a purchase that day, just to browse. Mr. Don Smith greeted us at the door with a firm handshake and a hearty welcome. He inquired as to what brought us in and we told him. He was very helpful and accommodating and we ended up test driving a car. Because he listened to what our needs and wants were, we didn’t waste a lot of time and only test drove one car because he was able to find one that fit our needs without wasting time. Mr. Smith was amazing through the whole process and we ended up taking delivery of our vehicle, a RAV4 the following Monday, about a week ago. Mr. Smith stayed late that Saturday, made us promises as to accessories and delivered on all of it, all while being one of the most positive and professional people that I have ever had the pleasure of working with. He made it no hassle. The dealer made money, we got a good value, a true win-win. I will absolutely go to Anderson and specifically Mr. Smith again. 10/10 for sure. I have never rated a dealer before, but after the debacle in Lisle at a dealer that I have purchased three cars from, to the exceptional customer service that I received at Anderson from Mr. Smith, I had to tell anyone that would listen about my experience. Tony in finance was also a pleasure to work with and even secured a lower APR based upon what my personal bank was offering. More

Great experience Had a great experience. Frank did everything he could to make sure I was happy. I knew exactly what I wanted and the people I worked with made that ha Had a great experience. Frank did everything he could to make sure I was happy. I knew exactly what I wanted and the people I worked with made that happen More

Purchased a 2019 Camry. The 2019 Camry SE is our "FOREVER" car. We are retired, always leased and it was time to invest in a car we love. Ryan was fantastic...he helped us The 2019 Camry SE is our "FOREVER" car. We are retired, always leased and it was time to invest in a car we love. Ryan was fantastic...he helped us find what we wanted, worked with us to get the payment we needed. We are thrilled! More

Great experience! Everyone at the dealership was very friendly and helpful. Frank Bleers also took us on an awesome test drive and answered all our questions one of the Everyone at the dealership was very friendly and helpful. Frank Bleers also took us on an awesome test drive and answered all our questions one of the finest salesman we encountered during our shopping for a new vehicle and we look forward to dealing with Frank again down the road 😀 More

Beyond Outstanding Service The service at this dealership is the best!!! We came in not knowing exactly what kind of SUV we wanted, but Matt was so helpful to give us an idea o The service at this dealership is the best!!! We came in not knowing exactly what kind of SUV we wanted, but Matt was so helpful to give us an idea of where our price point would be and helped us find the perfect match to fit our family's needs. We are also beyond thankful for the time Michael took to take us to Anderson Nissan to test drive the Murano and then bring it back to Lexus and then drop the car off at our house after purchasing which was unexpected, but much appreciated which will have us sending our friends and family over. Ben made the final step of purchasing our Murano flawless and got us out the door fast. Our overall experience with Matt, Michael and Ben was great and the customer service at Lexus of Rockford is nothing short of excellent!!! More

Love my 4 Runner! I have been in the market for quite sometime, and knew the 4 Runner was the vehicle for me. My salesman Ryan was not only incredibly handsome, he was I have been in the market for quite sometime, and knew the 4 Runner was the vehicle for me. My salesman Ryan was not only incredibly handsome, he was also super charming. Ryan knew the 4 Runner in and out and is the best salesman out there. Incredibly genuine, honest, and credible. I will tell all my friends to make sure they only buy from Ryan! Ben in finance was also handsome and charming. I received a great rate with an extended warranty as well. Thanks guys! You rock! More

Toyota Sequoia Frank helped us find the right car for our family! He was beyond helpful and willing to answer any questions we had, even on his day off! Frank helped us find the right car for our family! He was beyond helpful and willing to answer any questions we had, even on his day off! More

Prius Recall I brought our Prius in to address an ICS difficulty. Ryan Corey was an excellent individual to work with. I appreciate his handshake, eye contact, a I brought our Prius in to address an ICS difficulty. Ryan Corey was an excellent individual to work with. I appreciate his handshake, eye contact, and clear and concise explanation of the difficulty. Thank you, Ryan. More