Anderson Toyota Lexus
Loves Park, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I found the 4 Runner I was searching for, so far I really love it. love it. More
Frank was very knowledgeable about the RAV4 hybrid and spent time with me when I inquired about a purchase during a service/maintenance of an existing RAV4. When we came in to purchase a vehicle, he wasn spent time with me when I inquired about a purchase during a service/maintenance of an existing RAV4. When we came in to purchase a vehicle, he wasn't there and didn't know we were coming into the dealership. The staff stepped up, including the manager and another salesman my husband had spoken to earlier that day. We purchased the RAV4 hybrid and were treated well throughout the purchase process. We have also been satisfied with their service department. More
Everyone from the Sales Rep to the Sales Manager to the Finance Rep were friendly and knowledgeable. Our Sale Rep Devin Odorowski was very patient and friendly. The buying process was very easy. Finance Rep were friendly and knowledgeable. Our Sale Rep Devin Odorowski was very patient and friendly. The buying process was very easy. More
Anderson Lexus is the best dealership I have ever done business with. From the moment I walked in I was treated like family. Every person I came into contact with was kind and so helpful. The customer se business with. From the moment I walked in I was treated like family. Every person I came into contact with was kind and so helpful. The customer service at this dealership was second to none. The vehicle I wanted was not in their inventory and they located and transported the car within a few days. The buying process was so genuinely good. Christian Benitez is an amazing asset to your company. He is sincere, honest and loyal to your brand and dealership. He goes above and beyond to make sure his customers are not only happy but comfortable with their purchase. He made it very clear that if I had any questions or problems to text or call his cell. That's "old school" customer service at its finest. I also had great experiences with Matt the manager and Ben in finance. Both men are also great assets to your dealership. They truly made the buying experience fair and pleasurable. I will refer all my friends and family to this dealership and specifically these 3 men. More
I was met with a warm smile by Sales agent Don, who was very patient and kind towards me to help me get the best deal towards my New Vehicle. very patient and kind towards me to help me get the best deal towards my New Vehicle. More
Go was very knowledgeable and made the car buying process easy. The dealership was great from start to finish. Thank you! easy. The dealership was great from start to finish. Thank you! More
Anderson has been a great dealer and one I've recommended and a while ago I would have rated it 5 stars. But things are slipping and the 4 stars is not a strong 4. More like a 3.5. First, one thing that was and a while ago I would have rated it 5 stars. But things are slipping and the 4 stars is not a strong 4. More like a 3.5. First, one thing that was refreshing a few years ago. They did not try "sticking" the customer with profit added "addons" (paint treatment, fabric coatings, life insurance, phony insurance policies, etc.) Now every sticker has all this nonsense on it. If it stays like this it may be the last vehicle I purchase there. Another issue coming up is quality of service in the service center is decreasing. Recently a misdiagnosis on brake work cost me additional $$$, another issue had come up on another car, where the battery terminal was left loose and air filter housing was not reattached. Hopefully this will be read and taken to heart. Myself and my family have relied on Anderson over the years and things like what I am seeing now, bother me. More
Good service. Friendly staff. Made the process less stressful. I'm glad we decided to purchase my van here. Friendly staff. Made the process less stressful. I'm glad we decided to purchase my van here. More
Eloy Sosa was kind and patient helping me figure out controls in our new Toyota Highlander. I was very confused trying to read instructions in the Manual. He was kind enough to give me his number for fu controls in our new Toyota Highlander. I was very confused trying to read instructions in the Manual. He was kind enough to give me his number for future reference. Instructions were given in an easy to understand manner. Very much appreciated his help. More
Frank was patient with me and spent time to go over different options. I felt very welcomed. different options. I felt very welcomed. More