Anderson Subaru

Horrible experience for me & my son 1st time buying a car This is has been by far the worst car buying experience of my life. This was a 1st time car buying experience for my son and he is absolutely appalle This is has been by far the worst car buying experience of my life. This was a 1st time car buying experience for my son and he is absolutely appalled at how we were treated. The sales staff was rude and disrespectful to me and my son and for their service department to tell me that at this point we had "no choice" but to pay for damages to my son's vehicle caused by a STEERING malfunction was absolutely unacceptable. We have only had the car a little over a month and at the time of sale, we purchased an extended warranty. My only resolution is to make the choice to never step foot in this dealership again and to have my son's car picked up from this dealership by an "A" rated BBB accredited body shop that has stated they can repair the damages but that the issue of why the steering locked up must be addressed and fixed as well. Furthermore, as a grieving mother, I am painfully aware of how important the safety of my remaining child is and I finally have peace of mind knowing that the body shop we are using will take the proper procedures to ensure his safety since this dealership would not. More

Great customer service When scheduling my last maintenance service I had sent an e-mail to my sales representative asking a question. I was pleasantly surprised when I rece When scheduling my last maintenance service I had sent an e-mail to my sales representative asking a question. I was pleasantly surprised when I received a phone call within the hour from one of the service representatives to no only answer my question but to schedule my appointment for the very next day! I have owned my car for two years and have nothing but good experiences with every member of this dealership I have come in contact with. More

Grateful Coming from a long road trip and going overdue on my miles for an oil change, I found Anderson Subaru and was really impressed with their efficiency. Coming from a long road trip and going overdue on my miles for an oil change, I found Anderson Subaru and was really impressed with their efficiency. They fit me into their busy schedule (even though I hadn't made an appointment) within seconds of me being there, greeted me as soon as I pulled in and took care of me. I would say the price was fair given the circumstances and with how fast it all got done before I was out the door and on my way. An oil change and a car wash later, I have only good things to say about the place. More

Recall & alignment I had a great experience when I brought my car in for a recall fix. I asked about some future work I'd like to have done and the quotes were a little I had a great experience when I brought my car in for a recall fix. I asked about some future work I'd like to have done and the quotes were a little pricy but I'm sure they are probably pretty accurate. The price to fix my alignment was cheaper then the one given to me by a local service shop that changed my oil. And I was pleased by that. The waiting area was comfortable. And the staff was pleasant. Ian was super helpful and a pleasure to work with. More

First service on 2015 Forester Met by service rep when I drove in. I simply signed the service form and then the rep took over and drove the car into the service bay while I procee Met by service rep when I drove in. I simply signed the service form and then the rep took over and drove the car into the service bay while I proceeded to the waiting area. When the car was ready the service rep came for me, I signed the work slip and went out to my freshly washed car that was waiting at the door. What more could I ask for? I have not commented on the waiting area since it is now a temporary space being used until the totally remodeled new area is ready. They had provided TV, magazines and refreshments as well as comfortable seating. More

We Were Greatly Pleased We were greatly pleased with every aspect of the purchase process with Anderson Subaru. We saw our car online and clicked on a link to get our price We were greatly pleased with every aspect of the purchase process with Anderson Subaru. We saw our car online and clicked on a link to get our price (called eprice), and were astonished when we arrived at the dealership. I told Mr. Simpson I wanted to drive that car off the lot and he offered us a quote which was unbelievably awesome and made it happen; we couldn't wait to give him our money for fear of "dealer's remorse" developing after giving us such a great price. We immediately asked him could he hold the vehicle until we could get back early the next morning -- we had arrived at the dealership a few minutes after closing time; they worked with us. This was good for us because anyone who would be offered the same deal for the car we purchased would certainly have been driving the car off the lot the same day, as we did the next morning. Each person with whom we interacted was very helpful, friendly, and enthusiastic about us, even though we were not their direct customers. Thanks for all you did to help us enjoy our purchasing experience, making us smile, and giving us a great car which we expect to drive for a long time, a whole lot, on long trips. Mr. Simpson (Paul), Steven, and Greg you're the best at what you do. We plan to check with Anderson Subaru first when we purchase our next car. More

service Work on outback was performed as requested Ready for new customer wait area with free water &/or sodas available Enjoy magazines available in cust Work on outback was performed as requested Ready for new customer wait area with free water &/or sodas available Enjoy magazines available in customer wait area More

I got into service in 4 hours from the time I called!! Excellent service as always from the number 1 rated Subaru dealer! I always get the help I need. Wayne and Paul are excellent! The service dept. is o Excellent service as always from the number 1 rated Subaru dealer! I always get the help I need. Wayne and Paul are excellent! The service dept. is on top of their game and do excellent work. I have recommended Anderson Subaru to many, many people! More