Anderson Honda
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jason was easy going but super professional. He made the whole experience fun. He is very honest and down to earth. I would highly recommend Jason Barton if you go to Anderson Honda. whole experience fun. He is very honest and down to earth. I would highly recommend Jason Barton if you go to Anderson Honda. More
I would highly recommend Anderson Honda! This dealership has a great reputation that is built with great people and great service! The sales people are not high pressure and are open and honest. I had a g has a great reputation that is built with great people and great service! The sales people are not high pressure and are open and honest. I had a great test drive and explanation of all the different options in my vehicle. The business team made the deal happen with no hassle and I came out better than I ever thought I would. It is obvious that the owner of this dealership prides himself on honest deals and customer service! It comes through all of the employees and I could not be more happy with my vehicle and the whole deal! More
I had a really bad experience at Browns Honda in Glen Burnie, and I didn't want to continue the process,but Anderson Honda from the first day was very honest and open about what they could or couldn't do Burnie, and I didn't want to continue the process,but Anderson Honda from the first day was very honest and open about what they could or couldn't do for my husband and I. Our family needed 2cars and that was our goal, but was discouraged from our horrible previous experience, so to be able to walk away with our hope of getting 2 cars was a dream come true. Until there was concrete information to give us, they never gave us false hope or made us feel like they wouldn't exhaust all possible avenues, to help us in our journey. Our salesman, Jason Barton, was very open and always up front about every step along the process. If he didn't know the answer, he made sure he went to the person that could give him the answer. Everyone worked as a team to get all bases covered and make sure that we were indeed pleased with everything! Also, a key player in our experience was Dave Kapper, a sales manager with Anderson. Mr. Kapper, explained in detail what was possible and what wasn't possible...took us through step by step what we needed to do and prepared us for what we were embarking on! I can not begin to express how pleased I am with the outcome, but more importantly the integrity, compassion and professionalism of this dealership! MANY THANKS TO JASON BARTON, DAVE KAPPER AND PATRICK---JOB BEYOND WELL DONE!!! More
I had very little funds and even less time to purchase a vehicle. I came out to Anderson with several Carfax reports. My salesperson, Brendan Ross, diligently showed me all of the vehicles I had listed. H vehicle. I came out to Anderson with several Carfax reports. My salesperson, Brendan Ross, diligently showed me all of the vehicles I had listed. He even helped me figure out which car would work and which car wouldn't after listening to me discuss what my needs were. He also showed me several other cars that were in my price range. He was never pushy and never tried to upsell me to a vehicle I coudl not afford. He (and the dealership) were even willing to let me take the car to get it inspected by my mechanic. It was a great experience and I got a great car. I will be recommending Anderson and Brendan to any one I know who is looking a new vehicle. More
I'm very satisfied with my experience at Anderson Honda. My sales person, Brendan Ross, was knowledgable, respectful, and not at all pushy. Unlike other dealers, he didn't speak negatively of other b Honda. My sales person, Brendan Ross, was knowledgable, respectful, and not at all pushy. Unlike other dealers, he didn't speak negatively of other brands I was considering. Brendan showed unbelievable patience when I couldn't decide which color car to choose. He even responded to a 6 am text from me to have the car I wanted available for purchase that day. Very impressive! The other employees at Anderson are also very friendly and the atmosphere is calm. There is a cafe on site, free wireless and lattes, and hgtv playing in the service waiting area. I couldn't ask for a nicer place to buy or service a car! I would absolutely recommend Anderson Honda :) More
I worked with a new sales person who was very friendly and fairly knowledgable of the car I was looking at. she was very attentive and responsive to any questions I had. Even though she was new, if I had and fairly knowledgable of the car I was looking at. she was very attentive and responsive to any questions I had. Even though she was new, if I had a question she did not know the answer to, she was quick to find someone who did. Excellent. Her and her boss were very good at working with me to find the right price that works for both me and them. I liked the cooperation there. As for the financing department. I would ask for Patrick. The other gentalman would say he would do one thing and fail to do what he promised. The day my main honda financal guy was off, his co worker who was also in financing said he would take care of all the paper work so when I was to come in at a set appointment time with my guy, all I would need to do is sign papers and leave. That was not the case. It was 1 hour and 20 minute process. This is in addition to having already spent the day before an hour filling out paper work. I had to fill out all the same paper work I had to fill out the day before during the financing part because the contracts were not written up correctly. My name was not in the correct spot and I was told to sign places where I should not have. Because all costumers are paying for something that is automatically depreciated as soon as you drive it off the lot, I would expect better communication in the financial department and expect a better understanding that the only reason why I am able to afford a new car is because I better my time with my own clients in my own business. My time is worth money and if you hope to see my service down the road, a better understanding that my time is valuable. I had to cancel and try to reschedule one of my own clients because the dealership failed to have everything ready to go when I arrived at 1:30. this fiasco cost me $$$ I also think the training of new sales people needs to be stepped up. I feel the women I worked with, who was very very nice, was thrown into the deep end with out close supervision with out being properly prepared. I do not feel this is any fault of her own that is why I was patient. At the end of the day, I love my new car. I got a honda crv ex-l and I love it. great car. More
Anne was friendly and helpful. She was responsive and answered all of my questions. This dealership has an excellent service program and it even has a restaurant which can really come in handy when you answered all of my questions. This dealership has an excellent service program and it even has a restaurant which can really come in handy when you take your car in for service. More
I was contacted by Greg Itzoe via carwoo and my questions were answered right away and without any games. Straight up bottom line price was given to me and he actually located my car within a week since they were answered right away and without any games. Straight up bottom line price was given to me and he actually located my car within a week since they did not have the color I wanted. I have bought cars in the past and have never come across an upfront and honest dealership before I came to Anderson honda. On top of that I am from new jersey and I went to baltimore to pick up a new van. More
On Thursday I contacted Greg and asked him to locate a 2013 Honda Accord Touring for me. By Friday he had the car in stock! I picked it up on Saturday. Greg is so pleasant and I enjoyed how he handled my 2013 Honda Accord Touring for me. By Friday he had the car in stock! I picked it up on Saturday. Greg is so pleasant and I enjoyed how he handled my situation. I recommend Greg because not only was he professional and courteous, but he made my husband and I feel like family! Thank you Anderson Honda for employing a wonderful Sales Consultant! More
Excellent car buying experience! I had visited another Honda Dealership, they gave me a price on the model I was interested in and a trade in amount. Not feeling comfortable with some information I was gi Honda Dealership, they gave me a price on the model I was interested in and a trade in amount. Not feeling comfortable with some information I was given, I visited Anderson Honda a few days later and had the pleasure of meeting Denise. After a conversation and a test drive Denise was able to beat the deal hands down. Trade in was higher/she found incentives that was not mentioned at the other Honda Dealership/and the final price was exactly what I wanted to pay. And there was NO PRESSURE ! Just top notch customer service with a smile! The entire buying experience was very pleasant. Denise was awesome to work with as well as Patrick. Kudos to Anderson Honda for employing these 2 professional, caring and helpful people. The best advertising is word of mouth! You can bet I will share my positive adventure with others. If you are thinking about visiting Anderson Honda - do yourself a favor call ahead to set up an appointment with Denise! You will not be dissapointed. More