Ancira Nissan

My husband and I found the Nissan Pathfinder on the Internet, went there, drove with Bennett ended yp purchasing the vehicle. He and Leo made it a great experience! Internet, went there, drove with Bennett ended yp purchasing the vehicle. He and Leo made it a great experience! More

As a Retired United States Marine Corps Gunnery Sgt. I have an issue with extreme attention to detail and if a duty is not exercised EXACTLY the way I request it, I tend to have a bad day and all that are have an issue with extreme attention to detail and if a duty is not exercised EXACTLY the way I request it, I tend to have a bad day and all that are in the immediate vicinity feel the recoil and share the day with me. However, At Ancira Nissan I conferred with David Roth, General Sales Manager exactly what I wanted and he delegated the mission to his service Manager, Brian Rodriguez and just like U. S. Marines the mission was accomplished. I am not sure if these two gentlemen are Marines, but I would have felt safe having them on any of my Fire Teams. (Smile) Mission accomplished !!! I purchased a 2012 Black Nissan Murano SL with all the gear that I requested. Black Leather Interior, Fully Electronic Adjustable & Heated Front Seats, Hands Free Blue Tooth, Fantastic Stereo System with State of the Art Bose Speakers that keep me entertained while I am dealing with the traffic and an Air Conditioning System equipped with Climate Control that keeps me nice and FROSTY on a heated day. I have to give these fellas a USMC GRUNT High Five for their call to duty in hooking me up with what I WANTED. Oh I did request that they install a couple of M60's under the grill to deal with the Rage Warriors on Interstate I-10 however my Christian Brother with the famous name, "ROBERT PALMER" aka "SERVICE ADVISOR" used Diplomacy and convinced me that this idea was not a very conventional one. (Just kidding folks) So there you have it... two guys with famous names (DAVID ROTH & ROBERT PALMER) and a gentleman (Brian Rodriguez), Service Manager who took excellent care of old Gunny here and all is well here in La La Land. Job Well done and a great team to work with. Respectfully, Gunnery Sgt. N. A. Hodges United States Marine Corps (RET) Fideli Certa Merces Semper Fi More

My husband and I went to your location on I10 west,we had seen online several nissans for internet price of $6000.00 and under, we were treated rudely,we spoke to Rodney Winn and another older man, that kept seen online several nissans for internet price of $6000.00 and under, we were treated rudely,we spoke to Rodney Winn and another older man, that kept telling Mr. Winn that we din't see that on the internet.He was telling us I should have printed it or taken a picture of it,so I asked him if I would bring him a print out would I get it for that price,he said yes,so I asked him for his card but he wouldn't give me one he told Mr Winn to give us his card Mr Winn didn't want to,Mr Winn asked are you going to give her the car for that price,the man replied no because it's not in the internet and they started laughing, as if we weren't even there. That was very humiliating,they proceeded talking to us as we were children belittling us we were so embarassed, humiliated, I believe these men acted very inappropiate and at the end we came home and yes I found the cars on the internet again for the prices we told the two gentlemen. More

Mickey was always very professional and courteous. It was a real pleasure (for the first time in many prior new car purchases) to deal with such a neat individual. He was very informative and answered all of a real pleasure (for the first time in many prior new car purchases) to deal with such a neat individual. He was very informative and answered all of our questions. More

I purchased an Altima after shopping pretty hard for price. I was verbally quoted a figure and then happily began the purchase paperwork process. This is where I failed to be a good consumer. I did n price. I was verbally quoted a figure and then happily began the purchase paperwork process. This is where I failed to be a good consumer. I did not closely review the "Worksheet" they presented me. It contains numerous fees, costs, etc. for the vehicle I was purchasing. It took hours for all paperwork to be completed and I was in a hurry to make a meeting, my bad. Bottom line, the actual cost to me was almost $1000 more than I was quoted. This was due to two things, additional/questionalble fees and just not meeting the verbally quoted price. For example, the salesman told me I was going to get my windows etched with the VIN, no mention of cost to me. Now I find that there is a $149 charge for etching and it is mandatory. What? Why was this not part of the price I was quoted? More to my dissappointment, when I return to the dealer to discuss the issue with the new car manager, they politely stated that I signed the contract so too bad (not those words.) No offer of even a free oil change. Additionally, shopping at this dealer did not feel "right". The feeling I got was that they cared about one thing, making money. In this regard, a few days after the sale, they called saying it was a satisfaction survey but you could tell from the call that all they were interested in was getting my email address. I understand profit motive but a good dealership is going to care, at least a little, about their customer. I should add that the used car manager seemed to be the only decent individual there. In closing, if you are looking for either a good price or pleasant shopping experience, DO NOT PURCHASE FROM ANCIRA NISSAN. More

I am writing this review because I am an extremely happy customer! On December 19, 2011, I was involved in an accident that totaled my 1998 Honda Accord. Nothing seemed to go right after that. I felt so al customer! On December 19, 2011, I was involved in an accident that totaled my 1998 Honda Accord. Nothing seemed to go right after that. I felt so alone and helpless until Ron Wright, the used car manager at Ancira Nissan in San Antonio, came to my rescue. He literally did! I told him what had happened, and he just took me under his wing and told me not to worry. He said I had three options. I could either get my car repaired, buy a used car, or buy a new one. When I got my settlement, we were both shocked, and he advised, "Buy a new one!" He knew that my heart was set on buying another Honda. I just wasn't really happy with the feel of the new models. He suggested I just try test driving a Nissan Altima. Since I live in McAllen, Texas, I had to test drive models down here. I loved the feel of them, but they didn’t have all the extras. He said he had a white Nissan Altima at Ancira Nissan with blond leather interior and all the "bells and whistles." At my age (57), I want all the "bells and whistles!” Now the problem was… how to get to San Antonio since I was fixed on time. He told me to fly up and he'd pick me up at the airport. I had a rental car that needed to be turned in immediately. He then said, "No problem. Drive up, and we will take your rental to the agency for you." That was too easy. The next day, I drove up to San Antonio. I was excited, but nervous. When I arrived, Ron greeted me with open arms and introduced me to everyone. He hooked me up with Yogin Trivedi, a new car salesman. He was so friendly and accommodating. He showed me a white Altima. It was beautiful! I just didn't realize how cars have changed! I was living in ancient times with my '98 Accord. After we test drove it, I knew this was the vehicle for me. Yogin thoroughly explained every feature it offered. He even set up Sirius and my cell phone connection for me. Financing was also a breeze. Jimmy Guerra took care of me in this department, as well. I was truly being taken care of from every direction. How much better could it get? As I drove south, back to the Valley with my new Nissan Altima, Sirius begin playing, “What a Wonderful World.” Thank you, Ancira Nissan, Ron, Yogin, and Jimmy…truly San Antonio’s angels in disguise. More

Jim Hilliard was fine but I am very unhappy with the service received from Vince Harris. I felt insulted and discriminated against by Vince. He did the normal car games with me but was constantly pressu service received from Vince Harris. I felt insulted and discriminated against by Vince. He did the normal car games with me but was constantly pressuring me to finance with Nissan even though I told him that I was already financed through a bank. He then told me that I was not accepting the deal when I never stated that I did not. He implied that I was not happy with the trade cost because of the mileage on the vehicle and then compared me to his daughter and that she has the same car with less mileage. We were provided drive out costs for vehicles that mathematically did not add up. The TTL was twice what it should have been. There were obviously hidden fees involved. I asked for a printed break down of the costs and they refused. Vince stated "you can write it down" Update: Dealership contacted me and we ended up working out a great deal without Vince Harris. I have purchased the vehicle and am satisfied. I have updated my ratings. More

from the initial phone conversation I had the impression that my vehicle would be taken care of promptly and correctly. I have had scheduled maintance done at Ancira before and that is the reason that I too that my vehicle would be taken care of promptly and correctly. I have had scheduled maintance done at Ancira before and that is the reason that I took my vehicle back to them. I have been dealing with a servicce rep. named Greg or Craig, not sure hearing is not the greatest, but he has been exteemly courtious and helpful. More

cesar estrada and ancira nissan made this the most pleasant car buying experience that i have ever had. cesar was very professional and courteous and walked me thru ever step of the process i have rec pleasant car buying experience that i have ever had. cesar was very professional and courteous and walked me thru ever step of the process i have recommended ancira nissan and cesar estrada to all my friends and family and i will personally use them again when im ready to buy another vehicle More

There was a question of a refund on pre-paid maintenance plan on my traded-in car, which was only nine months old. The problem was not a simple one, but they figured it out and got me my refund. Also the ex plan on my traded-in car, which was only nine months old. The problem was not a simple one, but they figured it out and got me my refund. Also the experience the day of the purchase was a pleasant one. I also commend two other people in the refund effort. They are Ruben Rodriquez and Rhonda French. Ancira will continue to be my dealer of choice. More