Ancira Nissan
San Antonio, TX
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6,408 Reviews of Ancira Nissan
Incredible service I went to Ancira Nissan today to get my oil changed and to get my battery checked out because it did'nt start right away until i moved around the gear I went to Ancira Nissan today to get my oil changed and to get my battery checked out because it did'nt start right away until i moved around the gear shifter to make sure it was fully in park. After doing that, it finally started up right away , but I still wasn't sure so I thought I'd get it checked out. When I arrived I was actually greeted in the service drive by a really nice lady named Dana I believe.? I hope I got her name right. Anyways, I didn't have to wait for any length of time for someone to acknowledge me. Dana actually greeted with the word HELLO, I was almost in shock that there was still a thing called customer service these days. I get a cup of coffee every mornig at Starbucks, I can't even get a good morning half the time or a thank you when spending five dollars on a cup of coffee. I had already made the decision to continue to bring my car to this location for service. Ancira Nissan truly seemed as if they were very appreciative to have my business. I've been to several different Nissan stores and had my oil changed, but I have never got that kind if quick service. Come to find out there was nothing even wrong with my battery so they didn't even charge me to diagnostic fee for checking it out. Thanks again Ancira Nissan.... Thank again Ancira Nissan, Your worth ?????????? In my book. Kevin McDermott More
Painless Purchase This is the 5th vehicle our family has purchased in a 5 year span. They've earned our business by understanding our circumstance and getting us throu This is the 5th vehicle our family has purchased in a 5 year span. They've earned our business by understanding our circumstance and getting us through the negotiation phase as quickly and pleasantly as possible. We've bought a number of cars over the years and we can thus say this is as good as it gets. More
EXCELLENT Mike, the service manager, IS ALWAYS VERY HELPFUL AND COURTEOUS.!!!!!! On occasion, I have had to call the service dept and he has also been very hel Mike, the service manager, IS ALWAYS VERY HELPFUL AND COURTEOUS.!!!!!! On occasion, I have had to call the service dept and he has also been very helpful even if I am on the phone. Usually, ALL the service individuals that are under Mike or that actually bring me the receipt and information on my car are EXCELLENT!!!! More
45000 mile service Javier was great to work with. I felt lucky to deal with him. I had problems and he dealt with it . He should get a raise. Javier was great to work with. I felt lucky to deal with him. I had problems and he dealt with it . He should get a raise. More
Excellent choice Service was quick. The issue was resolved quickly . Matt contacted me as soon as the issue was resolved. Service was done and I left the dealership Service was quick. The issue was resolved quickly . Matt contacted me as soon as the issue was resolved. Service was done and I left the dealership More
Vehicle Inspection Your Service Advisor, Demetria Terrazas, is the best person I have dealt with in the past 50 years of dealership experiences. She is knowledgeable, co Your Service Advisor, Demetria Terrazas, is the best person I have dealt with in the past 50 years of dealership experiences. She is knowledgeable, courteous, prompt, and does an excellent job of explaining what is being done and why, not mention keeping me appraised periodically of where they are in the process. She has an excellent disposition! Even though I just took my car in for an inspection to get my renewal registration, I've neglected to fully verbalize the kudos she deserves in previous surveys. More
Excellent- the usual for ancira nissan Thanks for the helpful review of my situation and the fast, thorough and well priced service. This is exactly why I am a repeat customer. Thanks for the helpful review of my situation and the fast, thorough and well priced service. This is exactly why I am a repeat customer. More
*Best Service Department* in town! Took our new/used truck in to have some additional parks added to it and a couple other minor things taken care of. Was treated with the utmost profes Took our new/used truck in to have some additional parks added to it and a couple other minor things taken care of. Was treated with the utmost professionalism and kindness. Even thou there was a slight mix up with the wrong part coming in from California, they called me right away to notify me so I wasn't inconvenienced and kept me up to date on when it would be in and when I could pick up my truck. When I did pick it up, it had been detailed and was perfect! Great job Ancira! Would never take any of our vehicles anywhere else. More
Excellent Service I got the attention that I needed from Mr. Arturo Lopez and his staff and the automobile that I needed the 2017 Rogue. Highly recommend him and his ge I got the attention that I needed from Mr. Arturo Lopez and his staff and the automobile that I needed the 2017 Rogue. Highly recommend him and his generous welcoming staff. More
Great service!!! Javier was so helpful throughout the whole experience. I have a toddler and it could have turned out very different. I appreciate all the help he of Javier was so helpful throughout the whole experience. I have a toddler and it could have turned out very different. I appreciate all the help he offered and how quick everything happened. More