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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

August 28, 2021

It is my belief that the dealership would do much better with someone other than Timbo. He made a very low offer on my vehicle and was not the least bit sympathetic. A bit more compassion is required in his More

by RENFROW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yogin Trivedi, Ana Ofsdahl
Aug 30, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

August 28, 2021

Working with the service department was overall a very good experience as they fit my son’s car in for an appointment so he could safely drive back to college. I did not rate a 5 because when he was drivi More

by DAVIDDULLNIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with. Was assigned Otis but he was off, Travis Timmin
Aug 30, 2021 -

Ancira Nissan responded

Thank you for the review! We do apologize that that happened! Please give me a call so I can look into this for you.- Hilda Martinez, Owner Loyalty Manager Ancira Nissan, 210-558-5001

August 28, 2021

Was having trouble with my brake switch on my Nissan Sentra. Was extremely frustrating since it’s necessary to start my engine. Took it to Nissan dealership on Friday August 20th. Miguel Villarreal was More

by jjusmex1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Villarreal
Aug 30, 2021 -

Ancira Nissan responded

Thank you for the wonderful review! We're glad we were able to help!

August 28, 2021

I can in ob fuse 12th The service I received on my car was fast thoroughl efficient ., I am always satisfies with the care I receive from the dealership. More

by STEVENQUICK91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 30, 2021 -

Ancira Nissan responded

Thank you so much!

August 28, 2021

Great service. They explained everything to me. Great employees with a good actitud. They always are kind yo me and they are great employees. I recommend them. More

by Freddie Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Timmin, Karolina De Jesus, Miguel Villarreal
Aug 30, 2021 -

Ancira Nissan responded

Thank you so much! We appreciate your recommendation!

August 28, 2021

Went in for tires due to a special price and promotion they were are running. Dealership didn’t have the tires in stock. Had to come back to get tires placed on vehicle. More

by RAMIROMALDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman Hiao ??? From 2014 remembered me while I was at dealership. Good person. Would more likely purchase a nissian vehicle from him at your dealership., Miguel Villarreal
Aug 30, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

Aug 30, 2021 -

RAMIROMALDO responded

Also, I just received my credit card statement as I am a Nissian Visa Card member and I had 300 points/dollars that I was wanting to redeem with the purchase of these tires. On my statement the amount shows I was charged twice. 1st charge was for 366.16, and 2nd charge was for 324.00. I explained several times to the cashier that I wanted to use my Nissian Visa points to lower my bill. I did receive a receipt for 366.16. I did not receive a receipt for 324.00.

August 27, 2021

I always bring my car for service to Ancira NISAN and they always do a very good and friendly job MR. OTTIS GREGORY knows what are my car needs and HE revyws and recomends the necesary serrvices that m More

by MIGUELCANAVATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Aug 27, 2021 -

Ancira Nissan responded

Thank you very much!

August 27, 2021

Ottis was very friendly and professional. My car was ready the same day and the rental car was reasonably priced. My brakes are responsive and I feel more confident driving my car. More

by angelicamhernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Aug 27, 2021 -

Ancira Nissan responded

Thank you, Angelica!

August 27, 2021

I was quoted about $400 for my services for the day and when I went in to pay, it was over $700. I don’t appreciate being blindsided by added fees that were not quoted. Mind you, I only went in for an oil More

by KRos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Massad Hannawi
Aug 27, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

August 27, 2021

This dealership is the bomb. All staff is attentive and ready to wait on you. Prices are awesome 👌. All other rental car businesses prices have skyrocketed. We'll stick to nissan. More

by gsylvia32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Aug 27, 2021 -

Ancira Nissan responded

Thank you very much - we appreciate you!

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