
Anchor Nissan
North Smithfield, RI
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823 Reviews of Anchor Nissan
Understanding and Helpful Yesterday, I bought my first Nissan after years of owning and leasing several other brands. I have to say that I love my new car, but what I was most Yesterday, I bought my first Nissan after years of owning and leasing several other brands. I have to say that I love my new car, but what I was most impressed with was the customer service, specifically Chris Giroux in sales. Chris was so helpful, calm and relaxed. He was able to answer all of my questions about the car, the leasing process, both with the new car and how to turn in my old lease. He made me feel at ease throughout the entire process, and repeatedly made sure that I understood all of the steps along the way. I would highly recommend going to see Chris at Anchor Nissan if you are in the market for a new or used car. More
Pleasant surprise with great service First time buyer with this dealer but I have bought way to many cars to list elsewhere. It helped that I narrowed my personal choice down to one styl First time buyer with this dealer but I have bought way to many cars to list elsewhere. It helped that I narrowed my personal choice down to one style of vehicle. There's currently a lot of action going on with the remodel which caused a little disorganization but, Chris Giroux did a fantastic job of getting everything we asked for. This was probably the fastest process I have had yet. If something wasn't right, like finding out there was a key missing. Chris and Stephen Cheaven made sure I had a new fob within minutes. Amazing services and dedication to the customer. I am very pleased with all aspects of my purchase and look forward to a long relation ship. I will be back to try the service department and future purchases. Thank you for a great job. More
Outstanding Customer Service From the second I walked into Anchor Nissan Eric was extremely helpful. Eric made sure I knew everything about the vehicle before taking it for a driv From the second I walked into Anchor Nissan Eric was extremely helpful. Eric made sure I knew everything about the vehicle before taking it for a drive. When it came down to $$$ Eric and George made sure I was right in the budget that I needed. He was friendly, welcoming, and made this purchase stress-free and easy. Thank you Eric! More
Ben Rowand was a tremendous help Anchor Nissan was overall a good experience. The main reason we decided to buy a car here was because of Ben Rowand the sales person. He was kind, und Anchor Nissan was overall a good experience. The main reason we decided to buy a car here was because of Ben Rowand the sales person. He was kind, understanding and helpful. We had an opportunity to buy the car elsewhere but decided on Anchor due to Ben. If you are looking for someone honest and fair Ben is the guy. George in finance was also a good guy to work with. More
Great experience I had a great experience with Anchor Nissan. I live right near the auto mile in Mass. and traveled to Anchor because they had the truck I wanted at th I had a great experience with Anchor Nissan. I live right near the auto mile in Mass. and traveled to Anchor because they had the truck I wanted at the best price I could find! Ben the salesman was great. Very attentive and had everything done as promised. Financing was even better as they beat my bank ( lowest I found) by a half point! Very good experience, would definitely recommend Anchor to anyone in the market. More
Great Experience I went into the dealership thinking I would lease a car but after Brian & Tim worked with me I decided that a used car might be the way to go. Tim an I went into the dealership thinking I would lease a car but after Brian & Tim worked with me I decided that a used car might be the way to go. Tim and Joe found me a great used Altima that fit my needs perfectly. It was a great experience! More
Excellent Customer Service! My husband and I had an excellent experience with our first lease ever!! Gladimir Guerrier {Glad} from Anchor Subaru, made the experience seamless. My husband and I had an excellent experience with our first lease ever!! Gladimir Guerrier {Glad} from Anchor Subaru, made the experience seamless. He was very professional from his greeting all the way to the end even when the vehicle was ready to be picked up. He was courteous, knowledgeable and confident in his product. We give Glad a 10!! Regards, Dina and Bob Azevedo More
Another Great Experience at Anchor Nissan My wife and I purchased a Nissan Pathfinder from Anchor Nissan and could not be happier with the quality of service we received throughout the process My wife and I purchased a Nissan Pathfinder from Anchor Nissan and could not be happier with the quality of service we received throughout the process. We've now been customers at Anchor for 5 years. In 2011, we walked into Anchor Nissan to begin shopping for our first "family vehicle". We didn't realize it at the time, but I believe we were lucky (with respect to car buying) to be greeted by a sales representative named Eric Fera. We ended up buying a Rogue without feeling the need to visit any other dealerships. Six months later my old Chrysler met its end and I began the car shopping process again. I decided to test drive a few different vehicles before deciding which vehicle was the best fit. My first stop was to one of Nissan's competitors (Specific name withheld). I received the fast talking, high pressure sales pitch that gives the profession a bad reputation. My second stop was to Anchor where Eric helped me pick out the right vehicle (an Altima) without any pressure or fast talking sales pitches. Fast forward 5 years with a soon to be expanding family and we decided it was time for a larger family vehicle. We shopped around online a bit, but when it came time to test drive and purchase a vehicle, we again only needed one stop. I was able to email Eric a week or so in advance and let him know which three vehicles we wanted to test drive when we visited. When we arrived the vehicles were parked out from with plates on, ready to go. Within two hours we had picked a vehicle, received an appraisal on our trade, negotiated a price, and given a deposit. A couple days later we came in to pick up the Pathfinder. Eric took time to go through all of the settings on the digital display and answer any last questions. While I fully realize that it is Eric's job to sell me a vehicle, I appreciate the exceptional service that he has provided through each of my purchases Anchor. We all have jobs, but few people go the extra mile each day to excel at their profession. In my opinion, Eric is one of those rare people. I look forward to buying my next vehicle from him... but hopefully not too soon! As a brief side note regarding Anchor Nissan as a whole, throughout the last 5 years I've had countless stops at their service department for oil changes, state inspections, and other routine maintenance (only 1 non-maintenance repair combined between the vehicles - knock on wood!). In that time there were a few occasions with some type of issue (delay, miscommunication, etc - luckily all minor, but frustrating at the time) that needed to be resolved. On each occasion, the service representative involved was accountable and I left the dealership feeling as though I was treated fairly. While discussion minor issues may seem negative, a large part of what brings me back to Anchor Nissan time and time again is this accountability when the inevitable issue occurs. More
Absolutely incredible experience! It was first time financing a vehicle, and I was absolutely thankful I came here for this first time experience! Ben Rowan was an awesome salesman, ve It was first time financing a vehicle, and I was absolutely thankful I came here for this first time experience! Ben Rowan was an awesome salesman, very friendly, very honest, very knowledgeable and extremely patient,and he worked very hard to get me the deal I wanted. He and his team did everything in their power for me to drive away with my 2011 Chevy equinox Lt. It was definitely a challenge under certain circumstances on my end but like I said they were super patient and made maximum effort . I am so thankful and I Absolutely recommend Anchor Nissan of North Smithfield Rhode Island and recommend working with Ben , Tim and George!!! More
New care buy Our sales person was very helpful, we asked for leftover 2015 models. We test drove a new 2015 Sentra. When we decided to purchase our sales assoc. Our sales person was very helpful, we asked for leftover 2015 models. We test drove a new 2015 Sentra. When we decided to purchase our sales assoc. was very helpful and explained the process clearly. He called our insurance co. to give them the information they needed. It was very helpful. More