Altoona Honda
Altoona, PA
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Good people to work with My experience with Bill Hoover at Altoona Honda was excellent and he was very helpful in my new car purchase. Highly recommend Bill and the team at A My experience with Bill Hoover at Altoona Honda was excellent and he was very helpful in my new car purchase. Highly recommend Bill and the team at Altoona Honda. Purchase a new Pilot. More
Great management The general manager contacted my husband and I after having a not so great experience. He took his time out of his day with his family to reach out an The general manager contacted my husband and I after having a not so great experience. He took his time out of his day with his family to reach out and sincerely appologize. We know everyone makes mistakes and "drops the ball" but it takes a very professional person/company to say sorry and really mean it. Although we did not end up with another honda- I will say we will def be back in the future when it's my husband's turn to get a new car. Again, I would like to say that the experience we had prior with the service department was above and beyond. They called the next day to make sure my Honda was driving how it should be. Thank you Dave for making that call to us! My husband always says that no matter what you always return a call/email etc- and we were more than pleased that you reached out to us! More
Great used cars People were extremely helpful and nice, but the buying process was very lengthy. Just be prepared to spend a few hours here at minimum. Only recommend People were extremely helpful and nice, but the buying process was very lengthy. Just be prepared to spend a few hours here at minimum. Only recommendation is to speed up the process. More
Great buying experience My wife and I had been looking for a new Civic Coupe for her, for about a month, when I came across a left-over 2016 online at Altoona Honda. After a My wife and I had been looking for a new Civic Coupe for her, for about a month, when I came across a left-over 2016 online at Altoona Honda. After a quick call, I was courteously greeted on the phone by Adam Sloan who informed me it was sold the night before. He immediately inquired of the specific trim I was looking for and offered to discount a 2017 for my wife and I. We had tried to deal with a couple of Honda dealerships near us, but neither seemed interested on discounting their vehicles or earning our business. So after an hour and a half road trip, we arrived at Altoona Honda. The first thing we noticed was a state-of-the-art dealership, new facility, and extremely courteous staff (one young man held the door open for my wife and I as we entered). We were quickly greeted by staff who directed us to Adam Sloan. After a few minutes with him, it was obvious to us that the car buying process was going to be painless. The trade offer was fair and the deal went smoothly. We left with the price and payment being lower than we expected, which allowed us to add an extended warranty on while we worked with the finance department (thank you Justin Griffith). In closing, let my wife and I thank the staff, specifically Adam Sloan (Sales) and Justin Griffith (Finance) for a wonderful buying experience. As an ex-salesman, who has sat on both sides of the desk, I am pleased to highly recommend Altoona Honda to family and friends. More
Bill hoover Bill Hoover was an amazing sale person and was very personable. He did everything he could to help me get into a car and made you feel welcome as soon Bill Hoover was an amazing sale person and was very personable. He did everything he could to help me get into a car and made you feel welcome as soon as you came through the door. More
A very simple and easy car buying experience. At the dealership we were well taken care of by Robby Johnson and Max Glasson who took all of our needs into consideration and were extremely helpful At the dealership we were well taken care of by Robby Johnson and Max Glasson who took all of our needs into consideration and were extremely helpful and efficient. It was my first car buying experience and they made it simple and direct. More
Ken believes customer satisfaction is more than just a sale This is the second car i have purchased from Ken. Both times he made sure that my needs and wants were addressed and satisfied. Both times he went b This is the second car i have purchased from Ken. Both times he made sure that my needs and wants were addressed and satisfied. Both times he went beyond "just doing his job." This time when I first went to the dealership there was not a used low mileage crossover that I felt comfortable with. Ken promised to watch for one that met my needs. True to his promise with 2 days he alerted me to one taken in trade. After a thorough going over and prepping for sale by the service department, Ken came in on his day off to be sure the car was one I wanted. In just over two hours time, a test drive, a fair deal agreed on and financing worked out by Josiah, I left with my "new car and a smile. More
What a great experience My husband and I dealt with salesman Jon Stern, Sales Manager Matthew Mallery and Josiah who did our paperwork and we couldn't have asked for a better My husband and I dealt with salesman Jon Stern, Sales Manager Matthew Mallery and Josiah who did our paperwork and we couldn't have asked for a better group. Jon was very knowledgeable of all 3 vehicles that we test drove and showed us all the features and explained how everything worked. We have had bad experiences in other years with local dealerships but not this time, in fact we will never go to another place and we will recommend them to our family and friends and we ended up leaving with 2 new vehicles instead of just 1. Altoona Honda and their crew are wonderful to work with. More
Excellent Experience I have been needing a new vehicle for my family for a while. I saw several that interested me on Altoona Honda's website. When I arrived I was very im I have been needing a new vehicle for my family for a while. I saw several that interested me on Altoona Honda's website. When I arrived I was very impressed with the facility and the staff was very courteous and friendly. My salesperson, Adam Sloan, worked with me to find the right vehicle for my family's needs. We took several test drives that first day and he answered all of my questions. I never felt rushed or pressured. As I was leaving I saw a Subaru Tribeca that seemed to fit what I was looking for. Adam informed me later that it was traded in and would be available. When it was ready, I came in and drove it. It was perfect. I really appreciate the follow up and the time Adam and his managers spent with me. Josiah Champeno was the Finance Manager that did my paperwork. He worked with me to get a warranty that was affordable and gave me piece of mind. I would definitely recommend Altoona Honda to anyone looking for a quality vehicle and a great experience. More
Great dealing with Ken Lingenfelter & Matt Mallery! Very friendly and respectful . Provided all the information needed to make a decision. I was a previous Honda owner and they gave me a loyalty price Very friendly and respectful . Provided all the information needed to make a decision. I was a previous Honda owner and they gave me a loyalty price! Service department is very dependable. Good experience. More