Alpine Buick GMC South

TERRY MITCHELL FROM THE INTRODUCTION TO OUR FINIALIZING WITH OUR PICKUP TODAY HAS BEEN A TRUE PROFESSIONAL A+++ Diane and Jim Dennison WITH OUR PICKUP TODAY HAS BEEN A TRUE PROFESSIONAL A+++ Diane and Jim Dennison More

Rachel did a thorough review of my 2006 Pontiac GPX. I brought it in for an oil change but it turns out the battery was starting to go and the radiator, plus brake fluids needed changing. So I ordered I brought it in for an oil change but it turns out the battery was starting to go and the radiator, plus brake fluids needed changing. So I ordered a new battery and we setup another day to replace it and due the fluids maintenance. So far so good 👍 More

Went in looking for a specific car. They had the one we were interested in. Took a test drive and decided to purchase. After negotiations went to office and paid for car. When we return They had the one we were interested in. Took a test drive and decided to purchase. After negotiations went to office and paid for car. When we returned, the sales lady told us to wait while the service department detailed the car one hour. we went shopping and returned since she hadn’t called us. She told us to go out and push the OnStar button to set up OnStar. That is the last we saw saw of her. We transferred stuff from our trade in. She did not reappear to show us anything else about the car or explain service department. We ask someone for a screwdriver so we could remove our plates from the old car. I asked for the second key, but no one knew where it was. They detailing that that service department did was poor. Did not remove plastic from doorhandles, touchscreen, monitor, etc. Finally told the guy who took the plates off we were leaving. we returned in a few days and got the second key, sales lady didn’t apologize for ghosting us. We contacted sales manager and he did provide us with some information but no one apologize for the way we were treated. We won’t even go back for the free oil change that we found out about since they didn’t tell us. Will take car to another dealership for oil change and warranty service. Don’t plan to ever set foot in the dealership again. More

Outstanding Support and service. Quick and efficient work. Staff excellent, polite an professional, and knowledgeable Quick and efficient work. Staff excellent, polite an professional, and knowledgeable More

My experience is very satisfying. This dealership is one of the best I’ve ever seen. This team has a great customer service . This dealership is one of the best I’ve ever seen. This team has a great customer service . More

I went in for my oil change and I had them check my control arms because brakes plus said I need new ones with on 21,000 miles on the vehicle and they checked it out and they were fine. Thanks for bein control arms because brakes plus said I need new ones with on 21,000 miles on the vehicle and they checked it out and they were fine. Thanks for being so honest with me More

Rachael is great, courteous, friendly and helpful, clear communicator, alpine Buick service dept. gas always been great. communicator, alpine Buick service dept. gas always been great. More

Great dealership all around. Anthony is amazing, kept me informed through the entire process! I couldn't even tell the vehicle had been worked on. The best GMC technicians in tow Anthony is amazing, kept me informed through the entire process! I couldn't even tell the vehicle had been worked on. The best GMC technicians in town! Thank you More

Do not purchase a vehicle from this location. THIS IS NOT A CANNABIS WORKER FRIENDLY DEALERSHIP. THEY WILL CHARGE YOU ADDITIONAL FEES FOR "REEKING" UPDATE 12/16.- GM Steve is disrespectful THIS IS NOT A CANNABIS WORKER FRIENDLY DEALERSHIP. THEY WILL CHARGE YOU ADDITIONAL FEES FOR "REEKING" UPDATE 12/16.- GM Steve is disrespectful and refused to fix my vehicle. Saleswoman Cory was asking me for free weed and to "hook it up" when I dropped my car off for maintenance. THEY DO NOT DO PROPER SAFETY CHECKS. THEY WILL SELL YOU A CAR THAT DOESNT RUN. CUSTOMER SERVICE IS HORRIBLE. The General Manager Steve even told me I should be thankful they are even willing to give me a WORKING SET of keys. The staff has zero communication and will push your complaints away. The mechanics had my car for 13 days and nothing to it. (Needed new tires, check engine light was on, needed a key FOB) nothing was fixed. 13 days. Then called me a month later telling me she (Ashley) has to diagnose my car. Ashley had my car for 13 days and did NOTHING. DO NOT WASTE YOUR MONEY AT THIS ESTABLISHMENT. IF 0/5 WAS POSSIBLE. THAT WOULD BE MY HONEST REVIEW. Update 6/11: Contacted Alpine Colorado Springs today and got hung up on repeatedly. 9 phone calls, talked to 5 different people, still no answers. But got told I can drop off my jeep for a another week to run another diagnostic (apparently this wasn't done in the 13 days they had it) and order parts (that the sales woman reassured me were ordered the beginning of May) Update 6/16: Called twice this morning to get ahold of Liza. No answer again. Steve the general manager threatened to block this Google review for bad mouthing the company. 4th phone conversation with the GM Steve and he is rude and very unprofessional. Update 6/16: Currently taking a $6k lose on trading in this Jeep. Alpine has lied to me for 41 days and refuses to address the issues with my Jeep. 15k and my completely paid off 2014 Focus. Alpine completely screwed over. Update 6/17: Called the Colorado Springs store and was transferred to Steve where he said "Do whatever you want Ms. Thompson" when asking when is an appropriate time to call to speak to an owner. STEVE IS NOT FIT FOR MANAGEMENT. HE IS SHADY, ORGANIZED, AND UNPROFESSIONAL. DO NOT BUY FROM THIS LOCATION. EVEN THE GENERAL MANAGER WILL SCREW YOU OVER. Update 7/5: Called the Colorado Springs location to talk to Brandon about what day to bring my car back. He was completely rude. I am asking for a refund on my down payment and for them to take the Jeep back. 0/10 DID NOT APPRECIATE BEING BULLIED BY A TERRIBLE CAR DEALERSHIP. IF YOU WANT GOOD DEALS WITH HONEST PEOPLE. GO TO PHIL LONG. ALPINE IS JUST A WASTE OF TIME AND MONEY. Update: 2 months and I'm being ignored. Currently December and no resolution has been reached. Thanks Alpine. -a single mom supporting two kiddos More

HANDS DOWN THE BEST IN COLORADO. BEST SERVICE DEPT.WONT TAKE MY CAR ANYWHERE ELSE.THEY HAVE THE DREAM TEAM WORKING IN THE SERVICE LANE. BEST SERVICE DEPT.WONT TAKE MY CAR ANYWHERE ELSE.THEY HAVE THE DREAM TEAM WORKING IN THE SERVICE LANE. More