Alpine Buick GMC South
Colorado Springs, CO
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We found our new truck on line at Alpine, told them we wanted it and would come to pay cash for it. It was a "certified pre-owned" truck, which was very important to us and one of the reasons we decided t wanted it and would come to pay cash for it. It was a "certified pre-owned" truck, which was very important to us and one of the reasons we decided to buy it. We drove to the Springs from the Denver area to buy it. When we got there, the dealership had put a 2" lift on the truck, which we did not ask for and did not want, but we decided we could live with it. On the way back from purchasing the truck, we got a call from the sales person who apologized and told us that because they had "modified" the truck, the "certified pre-owned" warranty which we had both signed, was void, but not to worry, that they would provide us with a "lifetime drivetrain warranty." Three months later and after numerous calls and texts, the company that supposedly provided that warranty, has no record of our truck being covered. The sales people have failed to get back to us after promising to do so after they spoke with their manager. Alpine doesn't seem to want to deal with us anymore and they haven't lived up to their promise. So, we have no extended warrantee and can't get what they promised. We will not do business with them again and caution others to be very careful when making purchases from them. So disappointing. More
Trust, I can always trust Alpine Buick GMC South do do a good job, I also like the automated text that jeep me up to date while my vehicle is in service. good job, I also like the automated text that jeep me up to date while my vehicle is in service. More
Very helpful, also giving a courtesy ride for my husband to get home while waiting for the service to be done. to get home while waiting for the service to be done. More
Super friendly honest trustworthy caring dependable fast reliable. They care about you and your vehicle reliable. They care about you and your vehicle More
Its my first time to go this place for my truck service and they are very professionals especially the one who assisted me. This place is is really good. and they are very professionals especially the one who assisted me. This place is is really good. More
The process was extremely easy and I didn’t even have to leave my house. Riley was quick to answer all 5 million questions and found my the car I’ve been wanting for a few years. Excited for this new journe leave my house. Riley was quick to answer all 5 million questions and found my the car I’ve been wanting for a few years. Excited for this new journey with my family. More
Rachel in service department is best and professional on his job, answering all my questions and do her job professionally. his job, answering all my questions and do her job professionally. More