206 Reviews of Alpine Buick GMC - Service Center
When I make an appointment weeks in advance, and the service writer says “it’ll only be 90 minutes or less”, and I’m there waiting in the lobby for nearly two and a half hours for an oil change snd and service writer says “it’ll only be 90 minutes or less”, and I’m there waiting in the lobby for nearly two and a half hours for an oil change snd and a tire rotation… makes me want to never come back. This is not the first time. If its going to be longer timing, be friggin honest up front. I could’ve had errands run with a friend. I’m know others in the lobby were waiting at least that long. One gentleman arrived at the same time I did and they told him 30 to 60 minutes for splash guard install. He was there as long as I was. Ridiculous! This needs to be addressed and remedied. More
Quickly got my software updated, tires rotated and oil changed. Great communication and friendly staff! changed. Great communication and friendly staff! More
Wilson was very easy to work with. He was very cordial and is willing to help us even after the purchase . He was very cordial and is willing to help us even after the purchase . More
You changed the Saturday service from come everyone to appointments. It a lot smoother, you don't have to wait as long. I like it. appointments. It a lot smoother, you don't have to wait as long. I like it. More
The servicing technician did not top off the windshield washer fluid and they did not report the service to CarFax. These were completed during prior visits. washer fluid and they did not report the service to CarFax. These were completed during prior visits. More
⭐⭐⭐⭐⭐ I had an excellent experience at GMC Alpine Service Center! The staff was professional, knowledgeable, and went above and beyond to ensure my truck was serviced quickly and correctly. The facil Service Center! The staff was professional, knowledgeable, and went above and beyond to ensure my truck was serviced quickly and correctly. The facility was clean, and the customer service was top-notch. Highly recommend them for anyone needing reliable GMC service! More
Josh Swanson in the service department was awesome! !! Thanks again !!! Josh made sure to keep me updated on everything going on and actually listened and took care of everything I needed done. It !! Thanks again !!! Josh made sure to keep me updated on everything going on and actually listened and took care of everything I needed done. It More