Alpine Buick GMC - Service Center

New service manager is doing an outstanding job on improving customer relations.. it appears to be new faces in the service department. Check in is slow compared to other dealerships I have dealt wi improving customer relations.. it appears to be new faces in the service department. Check in is slow compared to other dealerships I have dealt with. More

I have nice truck It's a good dealer very nice and good to make business with. to make business with. More

I wasn’t very satisfied with my service experience at this dealership. They had scheduled me for 915 Monday morning to drop off my vehicle. They didn’t look at my vehicle until midday on Thursday. If the this dealership. They had scheduled me for 915 Monday morning to drop off my vehicle. They didn’t look at my vehicle until midday on Thursday. If they were busy enough that they could not look at my vehicle until Thursday why didn’t they just have me drop off my vehicle on Thursday? It’s always difficult for a customer to be without their vehicle and it seems unnecessary to have customers be without their vehicle for many days when the dealer isn’t even performing any work on it. It would seem appropriate and professional for the dealership to get a better handle on the scheduling of customer vehicle drop off and getting it to coincide with the time that they are actually willing to look at the vehicle, thereby reducing the amount of time the customer must be without their vehicle. More

Very friendly and great service! Under the price and timeframe quoted. I was very happy with the installation of the missing trim pieces from when I purchased the vehicle. Thanks Under the price and timeframe quoted. I was very happy with the installation of the missing trim pieces from when I purchased the vehicle. Thanks More

Exceptional service, friendly staff, and great selection. Highly recommend for a smooth car-buying experience! Highly recommend for a smooth car-buying experience! More

We have delt with Alpine since 2019 and have had nothing but excellent service from the service department as well as the sales department! Alpine is the whole deal, sales and service.You're treated with re but excellent service from the service department as well as the sales department! Alpine is the whole deal, sales and service.You're treated with respect and kindness at stages. More

LOVE THIS DEALERSHIP, WILL NOT GO ANYWHERE ELSE AND ADVISOR IS AWESOME. I WILL COME BACK WITH ALL 3 OF MY VEHICLES ADVISOR IS AWESOME. I WILL COME BACK WITH ALL 3 OF MY VEHICLES More

An oil change shouldn't take 2+ hours. No communication from the service writer. Had to speak with the service manager to get an explanation why it was taking so long. Apparently they don' No communication from the service writer. Had to speak with the service manager to get an explanation why it was taking so long. Apparently they don't stock oil and filters for Infiniti vehicles and that's part of the process and why it takes so long... More

I worked with ginny and she was wonderful keeping me updated on my car plus was able to get a loaner updated on my car plus was able to get a loaner More

The service team did a great job on my 2011 Sierra Hybrid and the new facility is wonderful and the new facility is wonderful More