Alpha GMC of Mansfield

I purchased the most expensive vehicle on this lot—a 2021 McLaren GT—from this Ohio GMC dealership while residing in North Carolina. Because this was an out-of-state, sight-unseen purchase, I had to rely ent McLaren GT—from this Ohio GMC dealership while residing in North Carolina. Because this was an out-of-state, sight-unseen purchase, I had to rely entirely on the honesty and "professionalism" of Casey Canfora (Sales), Charlie (Sales Manager), and Chuck (GM). They exploited that trust at every turn. The lack of integrity is documented and undeniable: • The Battery: I was told in writing that this car had a brand-new battery. This was a blatant lie. Upon delivery in NC, the car immediately threw overboost codes and dropped into Limp Mode due to a depleted original 2021 battery that failed all voltage tests. • The Condition: Their "internal PPI" claimed the car was in perfect health. However, a professional inspection by McLaren Charlotte immediately revealed a leaking rear main seal and a failed A/C compressor. When I confronted the Ohio team with the written proof of their misrepresentations and the documented failures from a certified McLaren technician, Chuck, Charlie, and Casey chose to hide behind "as-is" language and immediately shut down all communication. Selling a defective flagship exotic across state lines and refusing to stand behind your own written word is a predatory business practice. They will look you in the eye (or lie over the phone) about the condition of a $200k+ asset, leaving you with $15k+ in immediate repairs. To Chuck, Charlie, and Casey: You didn’t just lose a customer; you proved exactly why your dealership cannot be trusted with high-end inventory. More

Very friendly, they dont push for things you dont want or need. It's definitely a chill, laid back enviroment where they just wanna do business and not run in circles. Was pleasantly surprised and would retu need. It's definitely a chill, laid back enviroment where they just wanna do business and not run in circles. Was pleasantly surprised and would return again should anything change in the future. More

Over the years I have bought at least 4 new cars from Joyce Buick and never had any trouble at all! I wanted to buy a new Buick Encore because I loved the one I bought before. When I talked to them at A Joyce Buick and never had any trouble at all! I wanted to buy a new Buick Encore because I loved the one I bought before. When I talked to them at Alpha, they insisted I buy the 2023 GMC, I told them it was bigger than I was comfortable with. Every time I mentioned Buick, they had negative things to say and kept going back to the GMC. I know, now, they wanted to get rid of that car and I was the perfect candidate.. I let them talk me into buying it and as soon as I got home I knew I did wrong. They said it was like new,, no scratches or dents,, and I would be able to keep the rest of the warranty. Finding in signing papers, it had no warranty,has several dents and on the inside you could see where they globbed paint on scratches. It actually had almost 70,000 miles on it. I knew I didn't want to keep it. The next day, my daughter and I returned to Alpha,thinking we were so happy about the 3 day law. The manager said there was no such thing and I was stuck with it. I am absolutely sick about that car! I hate it! The manager had no sympathy for me! I will never buy a car from there again and I will tell everyone I know, about my experience! Sandy Gearheart Crestline, Ohio More

I recently purchased two Sierra 1500 AT4 trucks from Isaiah Trammell at GMC of Mansfield. Isaiah did a GREAT job for us. Courteous young energetic salesman with Integrity who went to work for us and got Isaiah Trammell at GMC of Mansfield. Isaiah did a GREAT job for us. Courteous young energetic salesman with Integrity who went to work for us and got the job done. easy to work with on every level of the sale. Thank you Isaiah. We appreciate your hard work. and we love the trucks! More

I recently purchased a 2024 GMC AT4 2500 from Brian at GMC of Mansfield. Coming from several hours away I needed the experience to be quick and simple. Brian made sure that happened. The truck was ready w GMC of Mansfield. Coming from several hours away I needed the experience to be quick and simple. Brian made sure that happened. The truck was ready when I got there and he and the finance team made sure I felt good about the deal. Thanks GMC of Mansfield! More

I purchased a car at GMC of Mansfield The experience was a very positive and the salesman. Isaiah was excellent and knowledgeable about the vehicle. The finance personnel explained everything in detail and a very positive and the salesman. Isaiah was excellent and knowledgeable about the vehicle. The finance personnel explained everything in detail and answered any questions I had I would highly recommend this salesman and a dealership to anyone thinking about purchasing a car or truck More

Great experience fat quick and easy to work with. Scott was a good dude. Why do I need so many words lol Scott was a good dude. Why do I need so many words lol More

Vary nice and relaxing atmosphere and Scott was great to deal with. Did what he said. Came from 1and half hours away and would recommend them to anyone great dealership deal with. Did what he said. Came from 1and half hours away and would recommend them to anyone great dealership More

I bought my 21’ Chevy Cree cab from this Dealership, Scott was my salesperson. He did a phenomenal job at making sure I was in the loop of everything, and remained more than patient while having Scott was my salesperson. He did a phenomenal job at making sure I was in the loop of everything, and remained more than patient while having to deal with some of my financial things on my end! More

Scott S was a great help and very knowledgeable. He explained everything in and about the car. He helped me get into a vehicle that I was looking for and fit my needs. The finance guy was thorough a He explained everything in and about the car. He helped me get into a vehicle that I was looking for and fit my needs. The finance guy was thorough and explained everything. It was a very good buying experience. More