Alma Ford

Communication was severely lacking and took too long I was told initially that the repairs would be done within a few days (Thurs to Tuesday). I had to call several times over the next two weeks to get s I was told initially that the repairs would be done within a few days (Thurs to Tuesday). I had to call several times over the next two weeks to get status updates on the work. I was told repeatedly that the vehicle would be ready later in the day and they would call once it was ready. They NEVER followed up. The service manager even stated that he would personally follow up on this and keep me updated. He never called back either. I understand that the repairs were difficult and ultimately could not be done; but dragging this out so long and never calling me or contacting me in any way with updates or changes was frustrating. Keep in mind, it's not like I hounded you guys with calls. I would call couple days asking for an update. I would end up getting either get a voicemail, or someone getting me information and telling me it would be ready later in the day. More

Great dealership. Tj went above and beyond to find the truck I wanted. Other dealerships said it couldn’t be found but he found it truck I wanted. Other dealerships said it couldn’t be found but he found it More

Very friendly staff. Made sure we were happy with our purchase. Love the free oil changes for life deal!! And the lifetime powertrain warranty, very satisfied so far!! purchase. Love the free oil changes for life deal!! And the lifetime powertrain warranty, very satisfied so far!! More

Quick , honest and to the point ALWAYS FRIENDLY AND THE oil change is very reliable,Dave and the service people are very efficient.I always know if my car is in working order or if t ALWAYS FRIENDLY AND THE oil change is very reliable,Dave and the service people are very efficient.I always know if my car is in working order or if the car needs wokr. More

First oil change My first oil change on my new truck and all things went smooth. The To gentlemen at the service counter were very friendly and helpful. My first oil change on my new truck and all things went smooth. The To gentlemen at the service counter were very friendly and helpful. More

New to me Truck I went in to Alma Ford just to look around. I hadn't purchased a new vehicle for my self since 1995 :) This was just before the Covid Lock down. Othe I went in to Alma Ford just to look around. I hadn't purchased a new vehicle for my self since 1995 :) This was just before the Covid Lock down. Other lots i had been on didn't have prices in the window, but this one did. I appreciate that because I don't always want to talk to some one when I am just looking or I want to make sure I am looking at something that is affordable to me. So I saw a couple of lease turn ins that were in my price range and had what wanted on them. I spoke to Lyndsie and took a test drive. She was pretty knowledgeable and quite personable. we discussed the truck I like and the rest is history. Thanks Lyndsie and Ed. Also I think TJ was the person that finished up the paper work for the loan. More

Good experience considering all that is going on right now! Staff was super helpful and went out of their way to help make things easier for my family. now! Staff was super helpful and went out of their way to help make things easier for my family. More

We live alma Ford!! We won’t buy from no one else!! Our sale guy Tj was awesome! He done everything he could for us! Awesome place and all staff was helpful and nice! sale guy Tj was awesome! He done everything he could for us! Awesome place and all staff was helpful and nice! More

Hats off to the Alma Ford My auto group team!!!TJ and Ed Hats off to the Alma Ford My auto group team!!! TJ and Ed in sales, Mike in service did an amazing job getting the Escape, in the specific color wit Hats off to the Alma Ford My auto group team!!! TJ and Ed in sales, Mike in service did an amazing job getting the Escape, in the specific color with the options wanted on the car. Love love love it!!! Thank-you so very much to all of you for making this happen! More