
Alma Ford
Alma, MI
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116 Reviews of Alma Ford
Great place to buy a car I have bought a few cars from Jim Britting at Alma Ford. I get the best service and deal. I will keep coming back. It’s easy to work with him. I have bought a few cars from Jim Britting at Alma Ford. I get the best service and deal. I will keep coming back. It’s easy to work with him. More
I’m hesitant Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management shou Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management should accommodate that situation. I still own a house in Alma and have a LOT of family and friends. More
Honest, to the point and accurate MY OPTIONS were explained very well. Everything is working fine and that is the reason I trust and enjoy the work done on my Sport Trac MY OPTIONS were explained very well. Everything is working fine and that is the reason I trust and enjoy the work done on my Sport Trac More
They did the job The job was a recall service which they performed as expected. It was done faster than quoted which was nice. However they failed to latch my hood pro The job was a recall service which they performed as expected. It was done faster than quoted which was nice. However they failed to latch my hood properly. I did not notice until I was down the road and it started to fly up. I caught it early enough that it did not shatter my windshield. BUT it could have easily turned out much worse. More
Service Excellent quick service. WE scheduled and it was fixed the next day after dropping vehicle off to the dealership. They could get more help with answer Excellent quick service. WE scheduled and it was fixed the next day after dropping vehicle off to the dealership. They could get more help with answering the service line phone calls., More
Lindsay the saleswoman was excellent. My salesperson Lindsay was excellent, and I will return to her in the future. The financial services people were more intent on selling me things I d My salesperson Lindsay was excellent, and I will return to her in the future. The financial services people were more intent on selling me things I did not need than in helping me feel good about my purchase. More
brake job needed to be done. Went to have oil change and tire rotation on my wife's Fusion. They explained the situation with the brakes both front and rear. Said the job could be Went to have oil change and tire rotation on my wife's Fusion. They explained the situation with the brakes both front and rear. Said the job could be done while the tires were off. Gave me an estimate and I said go ahead. 4 hours later they called and said the service was done. They explained what they had to do and what they didn't have to do. Satisfied that the vehicle was ready for the road and the wife could drive it with confidence. More
Lack of attention to details Just don’t pay attention to details ! Friendly people but need to focus on the service their providing. Maybe they need to slow down ? Details! Just don’t pay attention to details ! Friendly people but need to focus on the service their providing. Maybe they need to slow down ? Details! More
Good Job I got there early and they were ready for me. I was in there for an oil change and it did not take as long as I had expected. Good service, courteous I got there early and they were ready for me. I was in there for an oil change and it did not take as long as I had expected. Good service, courteous and prompt. Thank you. More
Friendly Everyone was very pleasant and efficient. Repairs took less time than expected. Pricing was explained clearly. ( I’m a senior citizen and appreciate t Everyone was very pleasant and efficient. Repairs took less time than expected. Pricing was explained clearly. ( I’m a senior citizen and appreciate that). I can recommend coming here! More