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Alma Ford

Alma, MI

4.9
115 Reviews
A BETTER CAR BUYING EXPERIENCE! We are the hardest working Ford and Lincoln dealership you will find. Located in Alma, Michigan and proud to serve all of the Central and Mid Michigan Area. Our first and foremost goal is to give you the best possible car buying experience, and always provide you with an honest, transparent, and fair deal. We will work hard for YOU - to get you the exact car, truck, or SUV that you want; and at the best terms to fit your life. We want to put the fun back into buying your new car - we believe that's the way it should be!
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2051 W Monroe Rd

Alma, MI

48801

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Showing 115 reviews

February 11, 2020

Great Service They was very prompt on getting my vehicle in. They also explained real well other services that needed to be taken care of. Very friendly. More

by berniejbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Brown, Mike Ambuski
Feb 12, 2020 -

Alma Ford responded

Thank you so much for the kind words! Please don't hesitate to let us know if you ever need anything else!

February 01, 2020

Purchased a used Vehicle Friendly, helpful and knowledgeable. I am so impressed with how well respected we were treated and how everyone we worked with were so customer servi More

by lange1023@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsie Davidson, Ed Montgomery
Feb 04, 2020 -

Alma Ford responded

We really appreciate you taking the time to leave us such a great review! We pride ourselves on our customer service, and it's comforting to know that your experience was no exception. If there is ever anything else you need, you know where to find us!

January 27, 2020

Brought car in at 1:50 for 2:00 appointment. They forgot all about me until I asked status at 3:15. Done at 4:00 More

by pkoeste
Recommend Dealer
No
Employees Worked With
Mike Ambuski
Feb 17, 2020 -

Alma Ford responded

We are very sorry for any inconvenience we have caused you. This is unacceptable, and we assure you this is not how we normally do business. Please give us another chance to earn your business, we'd like to do right by you.

January 24, 2020

Disappointing Just purchased tires in Nov I asked before I bought if new tire came with free rotations if purchases thru you and was told yes. It seems that is not More

by billmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ambuski
January 23, 2020

BUY AT ALMA FORD; WORTH THE REWARD!!!! Jim, Ed, Dave and the rest of the gang at Alma Ford (around since before the Revolutionary War, I believe, according to "Fake News Central" my favorit More

by ehproject1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Britting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Blasko, Ed Montgomery
Feb 04, 2020 -

Alma Ford responded

Thank you for such kind words! We are overjoyed that you had an exceptional car buying experience with us. If you ever need anything please don't hesitate to let us know!

January 22, 2020

I will always take my truck to Ford, they are awesome at what they do, the staff are friendly and they know what there doing, I won't go any place else. Thank you for an awesome job More

by michele_rich2000
Recommend Dealer
Yes
Employees Worked With
Dave Blasko
Jan 23, 2020 -

Alma Ford responded

Thank you so much for the kind words, and you are very welcome! We pride ourselves on great customer service, and we're overjoyed to hear your experience was no exception!

January 15, 2020

Great and easy to work with. Everyone was very friendly and helpful. They gave me a very fair price on my trade in and the new truck. Lyndsie was very accommodating and worked around my schedule to get t More

by mjfitzpa1
Recommend Dealer
Yes
Employees Worked With
Chad Avram, Lyndsie Davidson, Ed Montgomery
Jan 20, 2020 -

Alma Ford responded

Thank you for taking the time to rate our dealership! We are so glad we could help you with your trade in and we hope you enjoy your new truck! Please let us know if there's ever anything you need!

January 10, 2020

Good to work with Everyone was courteous and efficient. The loaner car was more than adequate, and the outcome of the service was as expected. I was kept well informe More

by bhenderson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Blasko, Mike Ambuski
Jan 20, 2020 -

Alma Ford responded

Thank you so much for the kind words! We are so glad you enjoyed your experience at Alma Ford!

January 02, 2020

Discharged battery. Called the dealership's service dept. at 9:30 and got a quick answer to why my new battery had gone dead. Service manager said he would have the neces More

by wardelld6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ambuski
Jan 03, 2020 -

Alma Ford responded

Thank you for taking the time to rate our dealership! We were more than happy to help you out in your time of need. Please let us know if there's ever anything else you need help with!

December 30, 2019

Going to Mt. Pleasant next time. Waited a week to be looked at and we had a scheduled appointment. Terrible Service and the bill to clean a relay switch almost $500. 👎 More

by bennettstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Ambuski
Jan 03, 2020 -

Alma Ford responded

We are very sorry for the poor experience on your last visit . We certainly will use your input for training to grow our service team to provide a best in class service experience moving forward. We value you as a customer, is there anything we can do for you at this time?

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