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Allentown Kia

Allentown, PA

4.5
651 Reviews
Allentown Kia is the Largest Kia Dealer servicing the Lehigh Valley, Quakertown, Easton, Doylestown, Pottsville Areas. Allentown Kia is located at 2350 Lehigh Street, Allentown, PA 18103. You can call our Sales Department at 866-419-1044, Service Department at 866-419-1044, or our Parts Department at 866-419-1044. Our website is always open at www.allentownkia.com. On our website, you can research and view photos of the new Kia models such as the Cadenza, Forte, Forte Koup, Forte5, K900, K5, Rio, Rio 5-Door, Rondo, Sedona, Sorento, Soul, Soul EV or Sportage that you would like to purchase or lease, search our entire inventory of new and used vehicles, value your trade-in and visit our Meet the Staff page to familiarize yourself with our staff who are committed to making your visit to Allentown Kia a great experience every time. Also, don’t forget to go to our Allentown Kia Dealer Reviews page for the latest comment and dealership reviews.
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2350 Lehigh Street

Allentown, PA

18103

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Showing 651 reviews

January 14, 2024

Thomas Robinson listen to our needs and request. He made our purchase excellent. When we thought we weren't walking out with a new car. He made it happen. Thank you from the Gervasi 's. We were happ More

by gervasikim6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
Jan 17, 2024 -

Allentown Kia responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

Jess was very helpful & courteous. Fast to reply to my questions. There's a few more things I need addressed with the vehicle but I have confidence that she will take care of them. Ref More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Allentown Kia responded

Hi Lisa, thank you so much for your positive comments about Allentown Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2023

Jessica rivera was our saleswoman. she was excellent across the board,she got us in the car we wanted with the price we wanted A++++☆☆☆☆☆ More

by lerdman0018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Allentown Kia responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

This place is the worst place. They are scam artists and lie about what is wrong with your vehicle just to make money on hourly wage and part upcharge. More

by buck369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy
Nov 06, 2023 -

Allentown Kia responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Thank you, Allentown Kia Management

September 25, 2023

I worked with Jessica Rivera! Great experience and wonderful sales person. We bought 2 cars with her the same day. Smooth and efficient process. More

by Elvin
Recommend Dealer
Yes
Employees Worked With
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Allentown Kia responded

Thank you for choosing us, Elvin! We're thrilled to hear that you had a great experience with Jessica and a smooth, efficient process in purchasing two cars. We appreciate your business and look forward to serving you in the future!

August 30, 2023

This is the 3rd car I have bought here with Jessica Rivera!! She is the best sales person. If it’s not with Jess I am not buying a car. Thank you Jess for always looking out for my best interest. More

by samiahnnh
Recommend Dealer
Yes
Employees Worked With
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

My appointment was for a Monday. It’s Thursday and they still haven’t looked at my car nor can they tell me when they’ll look at my car. No offer of a loaner, or a rental either. The More

by RSP
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service
June 28, 2023

I’ve purchased two vehicles from this dealership but will definitely not purchase another. While I loved the salesperson we had, their service department is very lackluster. I had an appointment on a Monday More

by RSP
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Medina
May 22, 2023

Allentown Kia immediately put me in a rental car and paid for all charges while my car was in their service department. The staff was courteous and responsive. More

by Gmaugle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tangir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pernsley,Don
Jun 07, 2023 -

Allentown Kia responded

It sounds like your experience didn’t meet your expectations. If that’s the case, it doesn’t meet ours either. We’d appreciate the opportunity to discuss your concerns with you. We promise we’ll do everything we can to make things right.  Allentown Kia Management

Jun 16, 2023 -

Gmaugle responded

After further communication with Allentown Kia everything was made right, and I have deleted the negative review.

May 18, 2023

The sales staff was very accommodating from start to finish. They understood my position and helped the entire process. They also went above and beyond to complete the client service experience. More

by snyderjoseph9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ciara Sanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres, Edwin Serrano
Jun 06, 2023 -

Allentown Kia responded

Thank you for taking the time to comment! Your opinion matters, and we’re pleased you think well of us! Stop by Allentown Kia anytime. We’re here to help!

Jun 06, 2023 -

Allentown Kia responded

We understand your confusion, Joseph. Locations and model features can affect pricing from the main Kia website and each location offers individual specials beyond Kia's national offers. We would be happy to discuss in more detail if you contact our dealership. Allentown Kia Management

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