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Allen Turner Chevrolet - Service Center

Crestview, FL

4.5
407 Reviews

407 Reviews of Allen Turner Chevrolet - Service Center

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April 17, 2024

Charged me $350- had truck 8 hours and did not fix problem-then brought truck up to front still taken apart- bad experience! More

by Britesmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred
Apr 17, 2024 -

Allen Turner Chevrolet responded

Thank you for bringing this matter to our attention. We are deeply sorry to hear about the unsatisfactory experience you had during your recent visit to our service department. Providing prompt and effective solutions to our customers' vehicle issues is our priority, and we are saddened that we did not meet your expectations on this occasion.

April 10, 2024

Service tech did not properly install the fill plug on the front differential, resulting in a leak. I was offered to have them diagnose the leak for an extra cost. As it turns out the fill plug was not ev More

by curtis.sim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Allen Turner Chevrolet responded

Hello Curtis and thank you for your honest feedback. We apologize in regards to your experience with our service department and hope to earn your trust at a later time. Please do not hesitate to call us at (850) 398-4718.

March 27, 2024

The BEST salesman you could ask for. The BEST service department you could ask for. The BEST dealership you could ask for. Scott goes out of his way to make sure every last detail is tak More

by casey.g03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron from the service department
Mar 28, 2024 -

Allen Turner Chevrolet responded

Thank you so much for your 5-star review, Casey! We are ecstatic to hear about your experience with Scott Ray and Aaron Gumpert! We look forward to seeing you next time!

March 23, 2024

Thank you Doug, Dalton and everyone who works at the Chevy dealership in Crestview Florida. May God Bless America. More

by shawolf
Recommend Dealer
Yes
Employees Worked With
Justin Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bette Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug & Dalton & ecery
Mar 26, 2024 -

Allen Turner Chevrolet responded

Thank you for your glowing review! We strive to deliver top-notch service and are delighted to hear that we hit the mark. Your satisfaction is our priority, and we look forward to serving you again soon!

March 15, 2024

The service department really let me down this time! ! I watched the guy that moves vehicles around in the service tunnel swing my driver door into one of the block columns. Chipped the paint!!. Owned th More

by williamauclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron and Doug
February 02, 2024

I always take my Traverse there to get service and Dalton takes care of me in a timely manner. More

by richardsmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
Feb 05, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review, Richard! We appreciate your kind words about Dalton Richards and look forward to seeing you next routine visit in!

January 07, 2024

Every time I come here the service is excellent. The service staff keeps me informed at every point of my visit. At the end they explain all that was done and the recommended future services needed. More

by cwg1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Jan 08, 2024 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review! We are thrilled to hear that we have consistently gave you a wonderful experience at Allen Turner Chevrolet! It is our pleasure to serve you with Excellence and look forward to seeing you next visit!

December 30, 2023

After many weeks of frustration, dealerships trying to con, manipulate, scheme and add on thousands of dollars to the car price, because I am a woman; Allen Turner Crestview, reached out to me, listened t More

by DonnaDPolk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton in the Service Department. , Andy Seckler
Jan 02, 2024 -

Allen Turner Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jan 02, 2024 -

DonnaDPolk1 responded

You are most welcome! It is sincerely a great joy, awesome pleasure and fantastic experience! See you soon! Thanks ❤️

December 28, 2023

Recently had my truck taken to the service dept for an unexpected service. My case manager was very informative and made sure to call and text me daily to let me know my vehicle was a priority for him. No More

by Jcorbin0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake, Andy Seckler
Jan 02, 2024 -

Allen Turner Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

Dalton in the service department was very helpful. He was able to find the part from another dealership and have my suburban ready in a timely manner. He kept me up to date on the status of my car dai More

by Jtwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Nov 02, 2023 -

Allen Turner Chevrolet responded

Thank you so much for the 5-star review! We appreciate your kind words about Dalton in our service department and will make sure to pass them along! We appreciate your business with us!

Nov 03, 2023 -

Allen Turner Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!