Allen Turner Chevrolet - Service Center
Crestview, FL
407 Reviews of Allen Turner Chevrolet - Service Center
Service tech did not properly install the fill plug on the front differential, resulting in a leak. I was offered to have them diagnose the leak for an extra cost. As it turns out the fill plug was not ev the front differential, resulting in a leak. I was offered to have them diagnose the leak for an extra cost. As it turns out the fill plug was not even finger tight! I am certain if the plug had fallen out, they would have declined liability, because I chose not to have them perform the diagnosis. More
The BEST salesman you could ask for. The BEST service department you could ask for. The BEST dealership you could ask for. Scott goes out of his way to make sure every last detail is tak The BEST service department you could ask for. The BEST dealership you could ask for. Scott goes out of his way to make sure every last detail is taken care of. Aaron in service is top notch, he genuinely cares about the customer! More
Thank you Doug, Dalton and everyone who works at the Chevy dealership in Crestview Florida. May God Bless America. Chevy dealership in Crestview Florida. May God Bless America. More
The service department really let me down this time! ! I watched the guy that moves vehicles around in the service tunnel swing my driver door into one of the block columns. Chipped the paint!!. Owned th ! I watched the guy that moves vehicles around in the service tunnel swing my driver door into one of the block columns. Chipped the paint!!. Owned the truck 4 years and that is the first scratch or dent on it unfortunately. Of course I said something about it and the fix was to give me a touch up paint pen. When I went to pick up the truck after the initial diagnostic I noticed grease on the leather seat. Normally they put plastic on the seat.....not this time. I was also charged for oil clean up after replacing my oil cooling lines. I now have oil drip spots on my garage floor because it was not cleaned up very well or its still leaking which hopefully is not the case. I own 3 GM vehicles that all go to Allen turner from time to time for service. Usually I don't have any complaints but this time I am very disappointed!! More
Every time I come here the service is excellent. The service staff keeps me informed at every point of my visit. At the end they explain all that was done and the recommended future services needed. The service staff keeps me informed at every point of my visit. At the end they explain all that was done and the recommended future services needed. More
After many weeks of frustration, dealerships trying to con, manipulate, scheme and add on thousands of dollars to the car price, because I am a woman; Allen Turner Crestview, reached out to me, listened t con, manipulate, scheme and add on thousands of dollars to the car price, because I am a woman; Allen Turner Crestview, reached out to me, listened to my request, and fulfilled every request: at the price I quoted! Allen Turner Chevrolet, Crestview, FL truly, went above and beyond my expectations! They are very polite, courteous, patient, and professional! I mean from the receptionist, to the sales and service department; complete satisfaction every visit! When you say epitome: think of Allen Turner! I look forward to my next new car purchase gratefully! 🙏 More
Recently had my truck taken to the service dept for an unexpected service. My case manager was very informative and made sure to call and text me daily to let me know my vehicle was a priority for him. No unexpected service. My case manager was very informative and made sure to call and text me daily to let me know my vehicle was a priority for him. Not everyone cares bc it’s not their vehicle but they made me feel like they cared and got my truck back very quickly. More
Dalton in the service department was very helpful. He was able to find the part from another dealership and have my suburban ready in a timely manner. He kept me up to date on the status of my car dai He was able to find the part from another dealership and have my suburban ready in a timely manner. He kept me up to date on the status of my car daily. More