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Allen Cadillac GMC
Laguna Niguel, CA
246 Reviews
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246 Reviews of Allen Cadillac GMC
August 31, 2017
Leslie Norris is the best sales rep I've ever dealt with ! I love my Cadillac ATS ! This is my second an I love it even more. The OnStar navigation has improved significantly ! It's a great car at a great pric I love my Cadillac ATS ! This is my second an I love it even more. The OnStar navigation has improved significantly ! It's a great car at a great price. Keep making them. Thanks. More
by jazz
Employees Worked With
Leslie Norris
August 29, 2017
GMC Canyon I was interested in becoming a truck owner. The GMC financing and pricing made it attractive to confirm the deal. The sales staff were positive. I was interested in becoming a truck owner. The GMC financing and pricing made it attractive to confirm the deal. The sales staff were positive. More
by Dudley
Employees Worked With
Leslie Norris, Michael Leydon
August 28, 2017
Friendly and Easy Car Buying👍🏼 Thanks to Mr. Valjee, my car buying experience was easy and pressure free. Mr. Valjee was both friendly and knowledgeable. Although, my purchase cam Thanks to Mr. Valjee, my car buying experience was easy and pressure free. Mr. Valjee was both friendly and knowledgeable. Although, my purchase came in over budget, Mr. Valjee and Mr. Leydon worked diligently to make the numbers work and get me the car I desired. Overall, I am ecstatic with my purchase and would recommend Allen GMC to anyone looking for a no hassle car buying experience. More
by Jmuro
Employees Worked With
Michael Leydon, Jay Valjee
August 28, 2017
New GMC Yukon Thank you Jay for the quick transaction. I went in there purchase a car quickly. I let Jay know I did not want to do the whole back and forth and we w Thank you Jay for the quick transaction. I went in there purchase a car quickly. I let Jay know I did not want to do the whole back and forth and we were able to get the deal done fairly quick More
by OC Mama
Employees Worked With
Jay Valjee
August 24, 2017
excellent location and sales person serivce is great and from the time that you enter into the dealership you get immidiate attention and service. Highly recommend Leslie as the sales pe serivce is great and from the time that you enter into the dealership you get immidiate attention and service. Highly recommend Leslie as the sales person who made the purchase quick and without any problems More
by Maziar M
Employees Worked With
Leslie Norris, Brian Carpenter
August 21, 2017
Trade in and purchase The dealership as a whole made our experience of trading in our 2008 SRX on the new XT-5 as comfortable as it was satisfying. We were treated wit The dealership as a whole made our experience of trading in our 2008 SRX on the new XT-5 as comfortable as it was satisfying. We were treated with understanding from all persons that were involved in both the trade in and the new purchase. More
by D and J Maco
Employees Worked With
David Moreno, Leslie Norris
August 12, 2017
Easy and pleasant Transaction Thank you Jay Valjee. Very smooth and fast transaction. I drove for 1:30 to be at the location. and it's worth it. Thank you Elise and Mike. You guys Thank you Jay Valjee. Very smooth and fast transaction. I drove for 1:30 to be at the location. and it's worth it. Thank you Elise and Mike. You guys are really professionals. More
by Wissem Habbachi
Employees Worked With
Elise Ranauro, Michael Leydon, Jay Valjee
August 07, 2017
Acadia Limited Purchased I enjoyed working with Andrew Wells on the purchase of a new 2017 Acadia Limited. We negotiated a price before I walked into the show room via email. I enjoyed working with Andrew Wells on the purchase of a new 2017 Acadia Limited. We negotiated a price before I walked into the show room via email. Although they have ways to add onto a price as you proceed down the path towards signing the paperwork, in the end, the price paid was the agreed upon price in the email. I am very happy with the vehicle and the entire process took just a few hours. More
by Kevin Thompson
Employees Worked With
Andrew Wells
August 06, 2017
Bad and Irresponsible service done. zero commitment I took my buick enclave 2010 for service because I had the ABS, traction control light after a trip to Santa Barbara. The car felt fine for breaks an I took my buick enclave 2010 for service because I had the ABS, traction control light after a trip to Santa Barbara. The car felt fine for breaks and nothing else appeared to have an issue. I Decided to take it to a dealer because “it’s the GM dealer and they should know better”. They told me I had an engine mount that needed to be replaced and that their scan showed a faulty sensor. I agreed on the engine mount and I asked the service rep. (ROBERT). I questioned the sensor because I told them doesn’t seem to be electrical issue and the answer was “that’s what the scanner says” I said OK try it. They did the job. And the light came again 2 hrs after my wife took it from the dealer. Back to the dealer they said we will check and they come back saying was the ECBM. I questioned the sensor because now it’s the ECBM and before the scanner didn’t report it. So I agreed to change it because the guy said his technician knew. That’s not to mentioned the noise was still there. After my wife took it, 2 days later again the light. I took it back they said was a harness. I didn’t want to pay for that because I had paid enough. and still they wanted me to charge for a DLR for 200 dlls. Checked out and we had again the problem. I stopped in a good shop we know at Irvine “the auto shop” and asked them to check it.. They lifted the car and after 10min they called me to show me the engine mount the dealer installed was LOOSE. All the issue was the engine mount loose. The dealer left the engine mount loose and of course the engine loose. THIS IS A SAFETY ISSUE THAT NEEDS TO BE AT LEAST DOUBLE CHECK NOT ONLY BY THE TECHNICIAN BUT A SUPERVISOR OR AT LEAST DOUBLE CHECK. Lights and noise disappear no more issues. They replaced it wrong initially and kept charging in order to do the job right. of course went with "the auto shop" report to ROBERT which was USELESS. level up to the service manager TIM BRIGHT and the answer was “no re-fund” why? Tim hasn’t answer my calls yet. This is not to mentioned the comment from Robert: “you need to understand your car is 100,000” I would like upper management in General Motors was listening this type of comments from his dealers about their cars. More
by GM customer
Employees Worked With
Tim Bright, Jackson Smith
August 05, 2017
New Denali We met with Jay to look at a new family car. He took the time to explain the features of the car and was very knowledgeable. We met with Jay to look at a new family car. He took the time to explain the features of the car and was very knowledgeable. More
by Rich
Employees Worked With
Jay Valjee
