Allan Vigil Ford Lincoln

Undecided I was referred to this dealership by a program tha I was referred to this dealership by a program that I was in for credit rebuilding; I assume that the process will be pretty cut and dry it wasn’t. I I was referred to this dealership by a program that I was in for credit rebuilding; I assume that the process will be pretty cut and dry it wasn’t. I will call the dealership and not receive calls back during the course of a week I had two different salesman and either followed up with me. A car that I was interested in was sold in the process. I had been to the dealership three times in one week. Finally the last time that I came I had to speak to a manager but I was able to purchase a vehicle that day. I was satisfied with my purchase. I had gotten the monthly payments close to what I wanted and I thought that maybe this bad experience is now turning good. It wasn’t until that following Monday I received a phone call that my paperwork was missing. I was a little upset but I went ahead and resent my insurance and my proofs of address as requested for a second time. Shortly after I received another phone call that my authorization form for credit card use was missing I was told that they would continue to look for it and give me a call back it is now Friday I still have not heard back from them I have called and asked to speak to the manager and I had not received a phone call back. I really think as a consumer this type of negligence is highly unacceptable. Although I am satisfied with my vehicle my experience was horrific. Before this last incident with loosing my personal confidential paperwork (which still have not been located) I had referred my mother and friend. I since changed my mind and asked them to find another location. After this I would not want anyone else I love to go through the same things if I can help it. More

Alan Vigil Lincoln Service I scheduled a 30,000 mile service as well as replace a cracked sum roof by phone and email. As a Lincoln owner my vehicle and picked up at my home an I scheduled a 30,000 mile service as well as replace a cracked sum roof by phone and email. As a Lincoln owner my vehicle and picked up at my home and returned when completed, with a loaner vehicle (Lincoln) included - all totally free. The Lincoln service representative. Sophia Garvey, was very professional and did a great job keeping me informed about the timing and costs of the services. My vehicle was picked up by Miranda Howery and delivered back by Allison, McNease. Both ladies were very pleasant and professional. I will continue to have my service done at Alan Vigil Ford Lincoln. More

The Best Whether you’re buying, browsing, in for service or parts, the staff that you come in contact with are always pleasant, professional and go above and b Whether you’re buying, browsing, in for service or parts, the staff that you come in contact with are always pleasant, professional and go above and beyond to make you feel comfortable. More

Unforgettable experience, just amazing!! Words cannot express how thankful I am for the opportunity to meet and work with Mr. Omar Johnson in sales. I travel 95% of the time for work and Omar Words cannot express how thankful I am for the opportunity to meet and work with Mr. Omar Johnson in sales. I travel 95% of the time for work and Omar assisted me in finding the right vehicle. This season for me has been a little rough, but being able to be guided & not mislead was the best decision I made on November 5th, in purchasing the Ford Escape2018. Omar’s customer service was beyond excellent! He was willing to share his valuable knowledge in purchasing a vehicle that would meet my budget and allowing me to have a few bells and whistles : ) ! Omar was kind, pleasant & I could immediately tell he had the heart to help people and that goes beyond just selling someone a vehicle. Thank you to “AP” in finance for working things out for me, tears of complete joy! Thank you for the unforgettable experience that I will never forget. Due to the safety features my car insurance even decreased. Wow!!! Many blessings to Omar-sales and AP-finance. I am blessed beyond measure! Thank you!!!! More

Courteous, Helpful and Professional ur a Priority I appreciated being top of there list to find a vehicle and in there doing everything possible to assure I get in one and making me feel comfortable w I appreciated being top of there list to find a vehicle and in there doing everything possible to assure I get in one and making me feel comfortable while processing was in motion More

I Won't go Anywhere Else Omar Johnson is one of the best car salesman and best gentleman I have run across of in over 10 years , we have became true friends Omar Johnson is one of the best car salesman and best gentleman I have run across of in over 10 years , we have became true friends More

Service with a Smile My experience at your dealership is awesome. I get my truck service and and upcoming maintenance schedules. Your service representives are all very pr My experience at your dealership is awesome. I get my truck service and and upcoming maintenance schedules. Your service representives are all very professional. Thank You For Your Service. More

Best Dealership ever! Simply amazing. For my first time buying a brand new car on my own, I’d say Alan Vigil Ford really did top notch. I went through 3 different dealershi Simply amazing. For my first time buying a brand new car on my own, I’d say Alan Vigil Ford really did top notch. I went through 3 different dealerships and was starting to lose hope! But this place. Wow. They made me feel more than a customer, they made me feel like a friend. Never once did they push for what they wanted. They pushed for what I wanted. They knew what I could afford and did everything in their power to ensure my happiness and satisfaction! I’d send anyone and everyone to Alan Vigil Ford. I’ll surely never go anywhere else! They were absolutely the best people to work with. I was almost sad when it was all said and done and it was time to drive away in my brand new, amazing Ford Escape! Felt like I was losing a friend. But for real. Great people at Alan Vigil Ford and the employees had nothing but great things to say about Mr. Vigil himself. That definitely made me feel better that I was buying a car from a man of integrity! Thank you, Mr. Vigil for having such an amazing company with amazing employees. It was truly an amazing experience! More

Top Notch It was no pressure!! I couldn’t make up my mind the direction I wanted to go, do I Lease or Finance. What trim package I wanted my 2018 F150 to be, th It was no pressure!! I couldn’t make up my mind the direction I wanted to go, do I Lease or Finance. What trim package I wanted my 2018 F150 to be, the Lariat or the Platinum and the finally the price. My sales guy Adrian Campbell did his due diligence in helping to find the right, truck for me, running back and forth to finance dept. too get the monthly payment I desired. So when it was all say and done I leased a 2018 F150 Platinum( White Platinum exterior) & (Black w/ Red stitching interior). So while AC was entering my info our talk was more about family than the truck which I enjoyed that part the most......... Kudos Mr. Campbell!!! Oh and thanks again for the lunch at the T-Bird Cafe located inside the dealership it was quite tasty. Finally because they were busy I guess do to the weekend I was in and out under 4hrs. Overall I had a wonderful experience and I recommend on your next vehicle purchase, go shop Allan Vigil Ford and ask for Adrian Campbell. More

Friendly, Efficient and Straight Up Drove from out-of-state to buy my truck from Allan Vigil. Everyone involved in the process from pre-sales to the business office was outstanding! Ca Drove from out-of-state to buy my truck from Allan Vigil. Everyone involved in the process from pre-sales to the business office was outstanding! Cannot say enough good things about Paul Guyton, the man who helped me buy the truck--and I use "helped me buy" rather than sell because I knew what I wanted, had done my research and Paul respected that and kept things simple. Most important, he and Allan Vigil made it worth my while to make the 150 mile trip to ATL! Would definitely recommend (and already have!) One other HUGE compliment: their detail guy, Dante, is BEYOND amazing! And, of course, many thanks to Andrew Spinks for making putting his seal of approval on everything. Great team, great dealership, and GREAT Raptor! More