Allan Vigil Ford Lincoln

This is my second time having a issue with my truck getting a diagnostic to determine the check engine lite issue. I dropped of my truck Friday for a 10am appointment. I was told I'd be called with a getting a diagnostic to determine the check engine lite issue. I dropped of my truck Friday for a 10am appointment. I was told I'd be called with a update no later than Saturday. Of course I didnt receive that call. Unfortunately, today is monday and my service agent is out of the office today. I did talk to the service department and was told my truck was in the bay being checked. I decided to drive by the dealer to get a update in person. Again like before my truck hadn't even been looked at and it's been here 4 days. Again this is my work truck so I'm loosing money while they store my truck in the back of the service lot. All I get is I understand and they don't know why it hasn't been looked at. This doesn't makeup for the lost revenue from the ball being dropped again.. More

The service was performed in the usual short time period. The Works Package was performed in the usual short time period. The customer service was excellent. I was able to get work done via the guest WiFi con The Works Package was performed in the usual short time period. The customer service was excellent. I was able to get work done via the guest WiFi connection while the car was serviced. More

Regular 6 month service. I received and email to schedule auto service within 30 days, I called and set it up 1st trying on line which the date were full for a month with advi I received and email to schedule auto service within 30 days, I called and set it up 1st trying on line which the date were full for a month with adviser Scott so I called in and got an appointment for Oct. 30th 11am. when I arrived I went into the Quick Service Center, when she looked me up I was told I did not have and appointment but they will fit me in. I had my Oil changed and tires rotated regular check and was called with in an hour. I was very pleased. More

A huge thank you to Shannon. He made my experience better than ever. Very knowledgeable and understanding. Kept me in the loop and took care of everything. than ever. Very knowledgeable and understanding. Kept me in the loop and took care of everything. More

Service I always look forward to going to Allen Vigil Ford especially if I’m getting a new car but today it was just for a service and my favorite BLT on the I always look forward to going to Allen Vigil Ford especially if I’m getting a new car but today it was just for a service and my favorite BLT on the planet if you go there be sure to try their BLT, More

I visited the dealership for service without an appointment. I was assured that no appointment was necessary. I was treated very nice, professionally and able to leave a little over two hours. appointment. I was assured that no appointment was necessary. I was treated very nice, professionally and able to leave a little over two hours. More

Another job well done! I was very pleased with my service work that was performed at allan vigil ford.they have treated me fairly and I trust them when they tell me about m I was very pleased with my service work that was performed at allan vigil ford.they have treated me fairly and I trust them when they tell me about my vehicle needs.i know the technicians are trained by ford therefore my service will be done by the book. More

Still Our Dealership We have used Allan Vigil since it was located on Tara Blvd. We don't make snap decisions, so patience is greatly needed to work with us. We have alw We have used Allan Vigil since it was located on Tara Blvd. We don't make snap decisions, so patience is greatly needed to work with us. We have always been blessed with sales persons with whom we trust and each one has processed the patience needed to bring us to the end result - a purchase. More

Great experience. Ron Slaw was very helpful. We were disappointed that 2020 Hybrid version of Ford Escape was not available yet but otherwise it was a great experience.. We got a 2020 Ford Escape We were disappointed that 2020 Hybrid version of Ford Escape was not available yet but otherwise it was a great experience.. We got a 2020 Ford Escape SE. Ron Slaw was very helpful and professional. Definitely recommend doing business with him and this dealership. More

traded vehicles before and was satisfied, so returned Employees always polite and courteous, willing to negotiate and work with buyer. Service department is prompt and realize the importance of keeping i Employees always polite and courteous, willing to negotiate and work with buyer. Service department is prompt and realize the importance of keeping interior clean and unharmed. More