All Star Honda Abilene
Abilene, TX
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1,796 Reviews of All Star Honda Abilene
Great dealership! Ruben Yanez was a pleasure to deal with and worked with me finding the right vehicle. Definitely recommend him for any car purchase and will recommend Ruben Yanez was a pleasure to deal with and worked with me finding the right vehicle. Definitely recommend him for any car purchase and will recommend this dealership to any potential buyers. More
Oil change Stopped in to get my oil changed and check out low tire indicators. Service team is very professional and courteous. Will definitely continue to use Stopped in to get my oil changed and check out low tire indicators. Service team is very professional and courteous. Will definitely continue to use Lithia Honda service department More
Airbag Recall Got a letter in the mail saying that my 01 Civic had an airbag recall. Went to the service center and was able to set up an appointment. The work was Got a letter in the mail saying that my 01 Civic had an airbag recall. Went to the service center and was able to set up an appointment. The work was done fast and was in my way. More
Efficient Service Center Brought my wife's Honda in for a wheel alignment. I was very satisfied with whole service operation particularly the friendly contact with service adv Brought my wife's Honda in for a wheel alignment. I was very satisfied with whole service operation particularly the friendly contact with service advisor, Arthur Cavazos. He is a credit to the whole operation and I look forward to seeing and talking to him again. Also,I was impressed with the cleanliness of the lounge and restroom. . More
Great service Quick and easy, very nice service. Fixed my car in less than 2 hours. Would absolutely recommend to everyone who needs service to their Honda’s Quick and easy, very nice service. Fixed my car in less than 2 hours. Would absolutely recommend to everyone who needs service to their Honda’s More
Great people Great dealership my salesperson was awesome. Would recommend this dealership to anyone. Car was detailed great. She explained how everything worked in Great dealership my salesperson was awesome. Would recommend this dealership to anyone. Car was detailed great. She explained how everything worked in car. Finance people was great.Everbody inside the dealership was friendly.My Honda Fit is a great car.They even checked on me to make sure I made home . I give this dealership Five stars. More
Noise coming from drivers side at 65mph plus I’ve had it in for service Twice, and problem still exists. Due to my schedule I’m unable to bring it until the first week of October. The noise is ve I’ve had it in for service Twice, and problem still exists. Due to my schedule I’m unable to bring it until the first week of October. The noise is very very irritating, especially on long trips More
Oil Change and check up We came in, showed the coupons sent to us in an email and we were taken care of with honesty and friendliness, which we appreciated. We came in, showed the coupons sent to us in an email and we were taken care of with honesty and friendliness, which we appreciated. More
Loved my experience. So I went to Honda to just look and see what we could do about getting me in another vehicle and they were very nice. I went and spoke to Katey Thacke So I went to Honda to just look and see what we could do about getting me in another vehicle and they were very nice. I went and spoke to Katey Thackerson (do to a recommendation by a coworker, and she was the sweetest thing. It was honestly one of the best experiences I’ve ever had looking for a vehicle. They really do take care of you and honestly, I plan on going back again when I go to look for another vehicle again! More
Responding to card leads to new Pilot! I received a card in the mail about potentially selling my 2016 Pilot back to the dealership which landed me in a new 2018 Pilot. While there, Raia H I received a card in the mail about potentially selling my 2016 Pilot back to the dealership which landed me in a new 2018 Pilot. While there, Raia Hutchinson led me through the process in a professional manner and led me to my new purchase. She was positive and energetic during the long procedure (five hours of negotiations) providing information and answering questions. Negotiating the deal was positive-no arm twisting-straight forward. Financing paperwork was smooth as it was an all cash deal. The only criticism was in detailing the car for pick-up. The interior was not as clean as it could have been; furthermore, the tires had not been checked resulting in having to return to the dealership the next morning to have additional air. All four tires had different pressure (the two front tires were 7lbs. apart!) In addition, the rear hatch was dusty from sitting on the lot, so I presume the door was not addressed. One final thing I found was that whoever had driven the 384 miles before we bought the vehicle had bluetoothed her phone on the car and it showed up with her name. Because it was not deactivated, it interfered with loading my own phone and getting the performance right. (Pandora would not work properly until I removed the previous person's phone. I think service should check for such things in the future as seeing someone else's name installed is a privacy issue.) I hope this lengthy explanation is of some value to Honda of Abilene. As a three time purchaser of a vehicle from the dealership, I am a proud owner of a new Pilot and would probably return in the future if I need another car. More